BPO ( VOICE PROCESS)

We are seeking a dedicated and professional BPO Voice Process Executive to join our customer service team. The ideal candidate will have excellent communication skills, a friendly phone etiquette, and the ability to handle customer queries efficiently.

Key Responsibilities:

• Handling inbound and outbound calls professionally.
• Assisting customers with inquiries, complaints, and support requests.
• Maintaining accurate records of customer interactions.
• Providing solutions to customer issues in a timely and effective manner.
• Meeting daily/weekly targets set by the team lead or management.
• Ensuring customer satisfaction and building strong client relationships.

Skills & Qualifications:

• Excellent verbal and written communication skills in English (and other regional languages if required).
• Clear voice and confident phone etiquette.
• Ability to work in a fast-paced environment and handle high call volumes.
• Good problem-solving and interpersonal skills.
• Basic computer knowledge for updating records and CRM systems.
• Previous experience in a BPO or call center is preferred but not mandatory.

Job Types: Full-time, Fresher

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person