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0.0 - 5.0 years
1 - 3 Lacs
Bengaluru
Work from Office
About Client Hiring for One of the Topmost Prestigious Multinational Corporations !!! Job Title : International Voice Process Qualification : 10+2 OR Graduates Experience : 1+years NOTE: ONLY IMMEDIATE JOINER Key Skills Required : Excellent verbal communication in English International voice process handling Customer query resolution Call documentation & CRM usage Active listening & problem-solving Ability to handle pressure and high call volumes Basic computer and typing skills Roles and Responsibilities : Handle inbound and outbound calls for international customers in a professional manner Resolve customer queries efficiently and ensure high levels of satisfaction Document all interactions accurately in internal systems Maintain call quality standards and follow company procedures Escalate complex issues to the appropriate department when necessary Work towards achieving daily/weekly performance targets Stay updated on products, services, and process changes Collaborate with team members and supervisors for consistent service quality Location : Bangalore CTC Range : Upto 4.2 Lpa (Based On the Previous CTC ) Notice Period : Immediate Shift Timing : Night Shift Mode of Interview : Virtual Mode of Work : Work from Office -- Thanks & Regards, Chaitanya HR Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 / WhatsApp @84313671654 | chaitanya.d@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
Navi Mumbai
Work from Office
JOB DESCRIPTION: We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift). Currently we are also hiring for Day shift.This is a blended customer support role involving voice, chat, and email communication with international clients. Key Responsibilities: -Provide high-quality voice-based support to international customers. -Handle queries via phone, email, and chat in a timely and professional manner. -Troubleshoot and resolve customer issues effectively. -Maintain customer satisfaction and adhere to quality and performance standards. -Work in 24x7 rotational shifts, including night shifts. Candidate Profile: -Excellent English communication skills (both verbal & written). -Strong interpersonal and problem-solving skills. -Comfortable with rotational shifts (24/7 operations). -Basic proficiency in MS Office tools (Outlook, Word, Excel). -Good typing speed and computer navigation skills. -Team player with a proactive and professional attitude. Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion. Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur) Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road) Shift & Weekly Off: Shift: 24x7 rotational (including night shifts) Weekly Off: 2 rotational offs. Perks & Benefits: -Lucrative performance-based incentives. -Cab facility for safe and convenient travel. -Travel allowance. -Medical insurance coverage. -Work-life balance with 2 weekly offs. NOTE: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Posted 1 week ago
0.0 - 3.0 years
2 - 3 Lacs
Kochi
Work from Office
Role and Responsibilities Work as part of an international voice and non-voice team, handling customer queries from different countries through both calls and chat. The role involves working in a blended process environment where you'll be required to manage multiple tasks effectively while ensuring accuracy and maintaining productivity through your shift. You will be responsible for addressing customer inquiries, resolving issues in a timely manner, and ensuring smooth customer experience across communication channels. Strong coordination and adaptability are key to ensuring consistent service delivery in a fast-paced and dynamic setting. Desired Candidate Profile Excellent English communication skills, both verbal and written. Prior experience in customer handling is an advantage but not mandatory. Open to both graduates and undergraduates. Must be comfortable with night shifts and working from office. Willingness to work in rotational shifts as per business needs. Interested applicants can also reach out via the email address provided below. Mail Id: Ann.MaryEliyas@sutherlandglobal.com
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Kolkata
Work from Office
1. Excellent Communication Skills In ENGLISH. 2. Outbound Calls to Interested Clients. 3. Experienced & Freshers can apply. Required Candidate profile 1. Must be flexible for work from office. 2. Fluency in English and Hindi. 3. Customer Handling. Perks and benefits 1.Good career growth 2.Huge Incentives
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Handle inbound and outbound voice calls professionally. Resolve customer queries or issues in a timely and efficient manner. Maintain accurate call records and customer interaction logs. Share Your Resume: PARVATHI HR 7358179139 Required Candidate profile Immediate joiner. Telugu / Hindi / Malayalam / Kannada Good communication and listening skills. Fresher candidates are welcome. 12th to Any Graduate. Day Shifts/Rotational week off Male and Female
Posted 1 week ago
0.0 - 5.0 years
1 - 5 Lacs
Gurgaon/ Gurugram
Work from Office
Customer Service (Hiring for International Bpo) Exp: 6m+ yrs exp Upto- 6LPA Good Communication location - Gurgaon/Noida 5 Days Working Fresher can also apply Call:8448387768 sakshitiwari.img@gmail.com
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Role & responsibilities providing information, or resolving issues promptly. Understanding Customer Needs: Listen attentively to customers concerns or queries and provide appropriate solutions or support based on their needs. Maintaining Call Record: Document all customer interactions accurately in the CRM system, including call details, queries, responses, complaints, and resolutions provided. Following Communication Scripts: Adhere to specific communication scripts and guidelines set by the business to maintain professionalism and consistency in all customer interactions. Setting Sales Goals: Aim to achieve individual and team sales goals by effectively promoting the benefits of products and persuading customers to make purchases or avail of services. Offering Details about Products: Educate customers about the specifications, features, pricing, and benefits of the companys products or services to help them make informed decisions. Resolution of Customer Complaints: Resolve customer complaints or escalations quickly and professionally, focusing on satisfactory resolution while maintaining customer satisfaction levels. Build Rapport: Maintain positive relationships with customers by providing engaging and friendly communication to ensure a positive customer experience. Conforming to Compliance Standards: Comply with all regulatory and legal guidelines for telecalling, including privacy laws and lawful telemarketing practices, to ensure lawful and ethical methods. CALL HR SHRUTHI : 9008812627 EMAIL @shruthic@thejobfactory.co.in Preferred candidate profile
Posted 1 week ago
1.0 - 6.0 years
2 - 7 Lacs
Gurgaon/ Gurugram
Work from Office
Customer Service (Hiring for International Bpo) Exp: 1+ yrs Upto- 8LPA Good communication location - Gurgaon 5 Days Working Call- 7678576452 smith.imaginators@gmail.com
Posted 1 week ago
0.0 - 2.0 years
0 - 2 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for International voice process Customer service role Location- Gurugram Rotational shifts and off Salary-21k-26k ctc(depends on communication Graduate freshers can apply Interested candidates can share cv on- 92203 87643
Posted 1 week ago
1.0 - 5.0 years
1 - 3 Lacs
Bengaluru
Work from Office
About Client Hiring for One of the Topmost Prestigious Multinational Corporations !!! Job Title: International Voice Process Qualification : 10+2 OR Graduates Experience - 1+years NOTE: ONLY IMMEDIATE JOINER Key Skills Required: Excellent verbal communication in English International voice process handling Customer query resolution Call documentation & CRM usage Active listening & problem-solving Ability to handle pressure and high call volumes Basic computer and typing skills Roles and Responsibilities: Handle inbound and outbound calls for international customers in a professional manner Resolve customer queries efficiently and ensure high levels of satisfaction Document all interactions accurately in internal systems Maintain call quality standards and follow company procedures Escalate complex issues to the appropriate department when necessary Work towards achieving daily/weekly performance targets Stay updated on products, services, and process changes Collaborate with team members and supervisors for consistent service quality Location: Bangalore CTC Range: Upto 4.2 Lpa (Based On the Previous CTC ) Notice Period: Immediate Shift Timing: Night Shift Mode of Interview: Virtual Mode of Work: Work from Office -- Thanks & Regards, Thanks & Regards, HR Manasa.S Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432417 whatsapp: 9535352972( share ur resume) |manasa.s@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Hyderabad
Work from Office
We are hiring for a customer support role through voice process. Department: Customer Support Operations Process: International Voice Support -Podcast sector Location: Hyderabad Employment Type: Full-time | Rotational Shifts | Work from Office Job Summary: We are seeking enthusiastic and customer-focused individuals to join our International Voice Support Team in the Podcast domain. The role involves assisting global customers via Voice by resolving queries, troubleshooting issues, and ensuring a smooth customer experience. This is a voice process requiring strong verbal communication skills and the ability to multitask in a dynamic environment. Here are the key responsibilities: Handle customer queries over voice calls. Provide accurate and timely responses while maintaining a professional tone. Follow all process guidelines and quality standards. Work closely with team leads and support teams to improve customer satisfaction. What were looking for: Graduates or undergraduates from any discipline are welcome. Only experienced candidates can apply. Excellent written communication skills in English. Willingness to work in a fast-paced environment with rotational shifts. Preferred candidates will have: Prior experience in voice support or international customer service. Strong problem-solving skills and attention to detail. A positive attitude, team spirit, and goal-driven mindset. Interested? You can walk in directly with your resume to below location. Make sure to write HR Khaja's name at the top of your resume. Location: B16 Mindspace 5th Floor, back side of Inorbit Mall.( https://maps.app.goo.gl/ifrtcxsLqcqAfQnV8 )
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
bangalore
On-site
Roles & Responsibilities: 1. Understand professional standards and established procedures before taking actions or decisions 2. Process claims and handle calls as per process guidelines 3. Adhere to service level agreements and understand Quality & Auditing parameters 4. Take ownership of assigned work and collaborate with team members 5. Meet assigned productivity goals and performance benchmarks 6. Maintain punctuality and attendance as per norms 7. Continuously acquire knowledge and skills related to the process 8. Maintain professional and respectful interpersonal relationships at work 9. Ensure no record of misconduct or disciplinary issues What Were Looking For: Any Degree / Knowledge of US healthcare processes Good oral and written communication skills in English . Awareness of telephone etiquette and proficiency in MS Office suite Good typing speed and basic computer navigation skills Why Join Us Work on meaningful health initiatives Friendly, collaborative team environment Growth in career . Great learning and growth opportunities Home pick-up and drop facility provided for all shifts.
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Resolve customer queries over calls/ chat Offering amazing customer service Maintaining good relationship with customers Responding to customer queries in timely manner Turn leads into sales Inbound/ Outbound calls Call/WhatsApp HR Aditi 8979622125 Required Candidate profile Excellent Communication skills Should have good interpersonal skills Immediate joiners Freshers/UG both can apply Having experience is a plus point Rotational shifts Should be in Delhi-ncr Perks and benefits Unlimited Incentives Health Insurance Bonus
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Resolve customer queries over calls/ chat Offering amazing customer service Maintaining good relationship with customers Responding to customer queries in timely manner Turn leads into sales Inbound/ Outbound calls Call/WhatsApp HR Aditi 8979622125 Required Candidate profile Excellent Communication skills Should have good interpersonal skills Immediate joiners Freshers/UG both can apply Having experience is a plus point Rotational shifts Should be in Delhi-ncr Perks and benefits Unlimited Incentives Health Insurance Bonus
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai
Work from Office
Handle outbound customer calls Resolve queries efficiently and professionally Update customer details and call logs in CRM Maintain call quality and customer satisfaction Required Candidate profile Minimum 6 months to 1 year experience in voice process Excellent verbal communication in English and Tamil Good listening skills and customer-centric approach Should have patience to handle client
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Kolkata, Medinipur, North Twenty Four Parganas
Work from Office
International BPO / Domestic Call Center Hiring 1 year Experianced Candidates for Kolkata English Speaking Night Shift Can Facility 25K to 35K WhatsApp CV 9988658591 9002942583 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care with 1 year Exp for Kolkata International bpo/Domestic CTC 4Lac Rotational Shift WhatsApp 9988658591 9002942583 Register For Call Bac https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/
Posted 1 week ago
1.0 - 4.0 years
4 - 6 Lacs
Gurugram
Work from Office
Gurgaon-based BPO Is Hiring for International Customer Service Voice Process Any commerce grad with 01 year of voice experience can apply, Salary up to - 4.50 LPA, both sides cab provided, 5 days a week working. Call mamta HR - 9643075013
Posted 1 week ago
1.0 - 4.0 years
4 - 6 Lacs
Gurugram
Work from Office
Gurgaon-based BPO Is Hiring for International Customer Service Voice Process Any commerce grad with 01 year of voice experience can apply, Salary up to - 4.50 LPA, both sides cab provided, 5 days a week working. Call mamta HR - 9643075013
Posted 1 week ago
1.0 - 4.0 years
4 - 6 Lacs
Gurugram
Work from Office
Gurgaon-based BPO Is Hiring for International Customer Service Voice Process Any commerce grad with 01 year of voice experience can apply, Salary up to - 4.50 LPA, both sides cab provided, 5 days a week working. Call mamta HR - 9643075013
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
Job Summary: - We are looking for dedicated & professional Travel Associates. We are seeking a highly motivated and customer-focused Travel Associate to join our team. This role involves providing exceptional service to customers through various communication channels addressing their Travel-related inquiries. Who we are looking for? Graduates & Undergraduates both can apply Preferably customer service experience minimum 6 months Good Spoken English skills Computer Skills ability/experience using computer applications Typing Speed - 30 WPM Call Handling Etiquette What you would be doing? Handle customer inquiries and resolve issues efficiently. Provide accurate information to customers Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you will be signing up for? Promising career progression Best in industry compensation Transport facility POC- HR DEVYANSH Carry your CV And Passport size photo. Mention (HR DEVYANSH) on top of resume. Contact: 8527253889(Only WhatsApp- No Calls) Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)
Posted 1 week ago
0.0 - 1.0 years
1 - 1 Lacs
Noida
Work from Office
Hiring for *Tele sales / Customer Service* profile Process :- Airtel Inbound & outbound Salary :- 12,000/- to16,000/- in hand Location :- D-181, Noida Sec 63 Fresher and experience both required CV on - 9818315971 Contact - HR Aryan Ch
Posted 1 week ago
0.0 - 5.0 years
2 - 7 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Any Graduate/UG Freshers & Exp can apply. Salary Upto 7 LPA + Perks 5 Days Working || 2 Off's Job Location:- Gurugram / Noida Call me for more info & get your interview aligned HR Manpreet @9811788353 References are highly appreciated !! Required Candidate profile Excellent Communication Skills Required Need Immediate joiners Perks and benefits PF cab Facility
Posted 1 week ago
0.0 - 4.0 years
1 - 4 Lacs
Kolkata
Work from Office
We are looking for experienced and results-driven Outbound BPO Executive to join our team. As a Lead Generation Specialist, you will be responsible for making outbound calls to prospects in the USA, qualifying leads, and scheduling appointments or transferring calls to the sales team. Shift Timing: Night Shift (8:00 PM to 5:00 AM IST) Responsibilities: Make outbound calls to potential customers in the USA. Follow a defined script and pitch to generate leads. Qualify prospects based on campaign criteria. Accurately record and update call outcomes in the CRM. Meet daily, weekly, and monthly targets. Handle rejections professionally and maintain a positive attitude. Communicate effectively in English with clarity and confidence. Requirements: Minimum 1 year of experience in an outbound call center (USA campaigns preferred). Excellent communication skills in English (spoken and written). Strong persuasive and interpersonal skills. Comfortable working night shifts (USA time zone). Basic computer knowledge and familiarity with CRM tools. Ability to work in a fast-paced, target-driven environment. Benefits: Competitive fixed salary with attractive performance incentives. Friendly and supportive work environment. Opportunity to grow into team leader or QA roles. On-time salary and job stability. *Incentives up to 20k *Fixed night Shift
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Handle inbound and outbound voice calls professionally. Resolve customer queries or issues in a timely and efficient manner. Maintain accurate call records and customer interaction logs. Share Your Resume: SWARNAVENI HR 6281260140 Required Candidate profile Immediate joiner. Telugu / Hindi / Malayalam / Kannada Good communication and listening skills. Fresher candidates are welcome. 12th to Any Graduate. Day Shifts/Rotational week off Male and Female
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
Gurugram
Work from Office
Job Title: Customer Service Executive If you are interested in joining our team, please share your resume at pranshulkatariya@policybazaar.comor WhatsApp at 8527725881 Company: Policy Bazaar Insurance Brokers Pvt. Ltd. Location: Sector 44, Gurugram Employment Type: Full-time Salary range: 2.5 - 4LPA, depending on relevant experience. Job Description: Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills. Responsibilities: - Handle customer inquiries via phone, email, and chat. - Provide detailed information about our products and services. - Assist customers in making informed decisions about their insurance needs. - Maintain accurate records of customer interactions and transactions. - Resolve customer complaints in a professional and timely manner. - Collaborate with team members to improve customer satisfaction. Requirements: - Experience: 0-4 years in customer service or sales. - Excellent communication and interpersonal skills. - Ability to handle high-pressure situations and resolve conflicts effectively. - Basic computer skills and familiarity with CRM systems. - Strong problem-solving abilities and attention to detail. - High School Diploma and Bachelor's degree preferred. Working Conditions: - 6-day working week.
Posted 1 week ago
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