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9.0 - 14.0 years
15 - 22 Lacs
gurugram, bengaluru, mumbai (all areas)
Hybrid
Role & responsibilities Manager - Transitions is a person who needs to take multiple waves / tracks of a transition and execute the project end to end (from Transitions Initiation till Closure). This person reports into the transition leader and is responsible for internal and external reporting and tracking. Key goals of the transition manager are to complete the projects within the given timelines and budgets while ensuring customer satisfaction Manage active transitions as assigned • Be the customer's SPOC for all questions, decisions, actions and updates as applicable. • Support the project as the first escalation point for internal and customer issues. • Drive governance calls and meeti...
Posted 1 day ago
9.0 - 14.0 years
15 - 20 Lacs
hyderabad, pune
Hybrid
Role & responsibilities Manager - Transitions is a person who needs to take multiple waves / tracks of a transition and execute the project end to end (from Transitions Initiation till Closure). This person reports into the transition leader and is responsible for internal and external reporting and tracking. Key goals of the transition manager are to complete the projects within the given timelines and budgets while ensuring customer satisfaction Manage active transitions as assigned • Be the customer's SPOC for all questions, decisions, actions and updates as applicable. • Support the project as the first escalation point for internal and customer issues. • Drive governance calls and meeti...
Posted 2 weeks ago
12.0 - 18.0 years
17 - 19 Lacs
Navi Mumbai
Work from Office
Role of Senior Manager - Responsible for delivering global transition projects and programs in the BPO domain, with a strong focus on risk management using Hexaware's in-house Transition Methodology along with preparing & presenting Transition solutions and plans during RFP/RFI stage. Job responsibilities - The identified resource would be part of the Transition team, which is primarily responsible migration of business processes, for New and Existing Clients, to a Hexaware delivery location Responsible for end-to-end management of transition projects with 400-500 FTE's span from the inception phase till the project reaches stability post Go Live. He / She will also be responsible for identi...
Posted 3 months ago
10.0 - 12.0 years
13 - 15 Lacs
Navi Mumbai, Chennai
Work from Office
Would be part of the Transition team responsible for migration of business processes, for New & Existing Clients, Responsible for end to end management of transition projects from the inception phase till the project reaches stability post Go Live. Required Candidate profile 12 yrs exp in bpo with 2+ yrs of E2E Transition Exp in International & domestic Voice, back office process. Must have transition exp of projects from inception phase till the project reaches stability
Posted 3 months ago
9.0 - 13.0 years
14 - 22 Lacs
hyderabad, pune
Work from Office
Role & responsibilities Manager - Transitions is a person who needs to take multiple waves / tracks of a transition and execute the project end to end (from Transitions Initiation till Closure). This person reports into the transition leader and is responsible for internal and external reporting and tracking. Key goals of the transition manager are to complete the projects within the given timelines and budgets while ensuring customer satisfaction Manage active transitions as assigned • Be the customer's SPOC for all questions, decisions, actions and updates as applicable. • Support the project as the first escalation point for internal and customer issues. • Drive governance calls and meeti...
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