BPO Telecaller

0 - 31 years

1 - 4 Lacs

Posted:17 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary: We are hiring a motivated and confident Telecaller to make outbound calls and respond to incoming customer inquiries. The role includes promoting products/services, generating leads, and maintaining good customer relationships. Key Responsibilities:   Make outbound calls to potential or existing customers.   Share information about the company’s products or services.   Answer incoming calls and respond to customer queries politely.   Maintain a database of calls, leads, and follow-ups.   Generate appointments or sales leads for the field or sales team.   Achieve daily/weekly calling targets as assigned.   Record customer feedback and report issues to the team lead.   Maintain professional and courteous communication at all times. Requirements:   Qualification: 12th Pass / Graduate   Good verbal communication skills in [English/Hindi/Local Language]   Basic computer knowledge (MS Excel, email, CRM software)   Previous telecalling or customer service experience is a plus   Confident, polite, and target-oriented   Freshers with good communication are also welcome.

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