151 Bpo Management Jobs - Page 7

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Operations Manager CYBERSERV TECH PRIVATE LIMITED

5.0 - 10.0 years

0 - 1 Lacs

asansol

Work from Office

Role & responsibilities We have 500+ employees Oversee and manage day-to-day BPO operations. Ensure compliance with organizational policies and procedures. Develop and implement operational strategies to improve efficiency. Monitor performance metrics and prepare regular operational reports. Collaborate with client managers to meet their needs and expectations. Lead and mentor a team of supervisors and staff. Manage resource allocation and workload distribution. Identify process improvement opportunities and implement best practices. Handle escalated issues and provide effective solutions. Ensure maintain high service quality standards. Operations managers hold managerial positions and overs...

Posted Date not available

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