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0.0 - 3.0 years
2 - 5 Lacs
noida, new delhi, gurugram
Work from Office
We are hiring Customer Support Executives / Technical Support Associates for leading International BPO / Call Center processes. Join a dynamic global support team and deliver top-notch service to international clients. Responsibilities: Handle inbound/outbound customer calls, chats, or emails. Resolve customer queries with professionalism and accuracy. Provide excellent customer experience and maintain call quality standards. Meet process targets and adhere to company policies. Eligibility Criteria: Education: Undergraduate / Graduate (any stream) Experience: 0-5 years (Freshers & Experienced both can apply) Skills: Excellent spoken and written English communication Good listening & problem-...
Posted 2 days ago
0.0 - 5.0 years
2 - 6 Lacs
hyderabad, telangana, india
On-site
Handle inbound and outbound calls Assist customers with product/service queries, complaints, & support requests. Maintain customer satisfaction by providing accurate & timely responses. Document interactions in the CRM Follow call center policies. Required Candidate profile call center or customer service role (freshers welcome). Strong verbal communication Ability to handle high call volumes and work in a fast-paced environment. Basic computer skills and exp preferred. Perks and benefits Plus incentives and Perks Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Voice /...
Posted 5 days ago
0.0 - 5.0 years
2 - 6 Lacs
hyderabad, telangana, india
On-site
Handle inbound and outbound calls from international banking customers. Assist customers with account details, transactions, credit/debit card issues, loan inquiries, and banking products. Work with CRM tools to log customer interactions. Required Candidate profile 0-3 years of experience in international customer support Excellent English communication skills Ability to handle international customers Flexible to work in rotational shifts Perks and benefits Plus Incentives and Perks Role: Customer Service Industry Type: BPM / BPO Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG...
Posted 5 days ago
0.0 - 5.0 years
1 - 6 Lacs
noida, new delhi, gurugram
Work from Office
Job Description: We are hiring Customer Service Executives for our rapidly growing team in Gurgaon and Noida . Join a high-performing environment where you will be responsible for delivering world-class customer service across voice and non-voice channels. Roles & Responsibilities Customer Service Executive (Voice Process) Answer customer calls politely and professionally Help customers with their questions, issues, or complaints Give correct information about products or services Solve problems quickly or pass them to the right team Keep records of calls and updates in the system Follow company guidelines and scripts Work towards daily targets (like number of calls, issue resolution) Be on ...
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
hyderabad, pune, bengaluru
Work from Office
Handle customer calls, chats, or emails professionally. Provide accurate information and resolve customer queries efficiently. Escalate complex issues to the concerned department if required. Meet quality and productivity targets. Required Candidate profile Good communication skills in English, Hindi, and regional languages. Ability to handle customers with patience and empathy Basic computer skills & typing speed Willingness to work in rotational shifts Perks and benefits Perks and Benefits
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
hyderabad, pune, bengaluru
Work from Office
Handle inbound and outbound voice calls Assist customers with queries, complaints, and service-related issues Document interactions and escalate complex issues as required Deliver excellent customer service with professionalism Required Candidate profile Experience: Freshers – 3 years (Voice Process). Education: 10+2 / Diploma / Any Graduate. Shift: Rotational / Night Shifts (as per process). Salary: Competitive (Best in industry) + Incentives. Perks and benefits Perks and Benefits
Posted 1 month ago
0.0 - 4.0 years
1 - 2 Lacs
Kolkata
Remote
Roles and Responsibilities COMPLETE WORK FROM HOME We are up with the requirement of Customer Support associate for VOICE PROCESS Candidates who can communicate fluently in ENGLISH and HINDI can apply . Excellent ENGLISH IS MANDATORY LOCATION - PAN INDIA HIRING Reach out to HR NABEELA - 9147365972 NEED IMMEDIATE JOINERS ONLY Desired Candidate Profile EXISTING UAN (PF) CANNOT APPLY 12th pass can apply SHOULD HAVE A LAPTOP WITH WINDOWS 10 and above MINIMUM SYSTEM REQUIREMENT IS i5 5th gen/ i5 Processor with 8 gb Ram (RYZEN IS STRICTLY NOT ALLOWED) SHOULD HAVE BROADBAND/WIFI SHOULD HAVE A WEBCAM SHOULD HAVE A WIRED USB HEADSET SALARY :- 14K inhand for freshers 17K-20k inhand for experienced Rea...
Posted 3 months ago
0.0 - 5.0 years
4 - 6 Lacs
Hyderabad, Pune
Work from Office
Handle inbound outbound voice calls to address customer inquiries concerns Provide clear effective communication to resolve customer issues Maintain high standards of service quality Log interactions and update case notes accurately in CRM systems Required Candidate profile Adhere to shift schedules meet individual performance targets Collaborate with team leads and quality analysts for process improvement Follow company policies, data privacy Excellent communication Perks and benefits Perks and Benefits
Posted 3 months ago
0.0 - 4.0 years
1 - 2 Lacs
Kolkata
Remote
Roles and Responsibilities COMPLETE WORK FROM HOME We are up with the requirement of Customer Support associate for VOICE PROCESS Candidates who can communicate fluently in ENGLISH and HINDI can apply . Excellent ENGLISH IS MANDATORY LOCATION - PAN INDIA HIRING Reach out to HR NABEELA - 9147365972 NEED IMMEDIATE JOINERS ONLY Desired Candidate Profile EXISTING UAN (PF) CANNOT APPLY 12th pass can apply SHOULD HAVE A LAPTOP WITH WINDOWS 10 and above MINIMUM SYSTEM REQUIREMENT IS i5 5th gen/ i5 Processor with 8 gb Ram (RYZEN IS STRICTLY NOT ALLOWED) SHOULD HAVE BROADBAND/WIFI SHOULD HAVE A WEBCAM SHOULD HAVE A WIRED USB HEADSET SALARY :- 14K inhand for freshers, 18K CTC 16k inhand for experience...
Posted 3 months ago
0.0 - 4.0 years
2 - 3 Lacs
Mohali
Work from Office
Hiring For International Process Work From Office Job Location: Mohali Qualification - Graduate Salary:- Upto 28,000/- Communication skills must be Good Written and verbal (English) Note - No regular Perusing candidate is consider Required Candidate profile Perks: Incentives, 5-day work Cab Services, Health Insurance, and more Rotational Shifts For more Details Contact - HR-Diksha, @9988706447 diksha@skywaysolution.in
Posted 4 months ago
0.0 - 4.0 years
1 - 1 Lacs
Kolkata
Remote
Roles and Responsibilities COMPLETE WORK FROM HOME We are up with the requirement of Customer Support associate for VOICE PROCESS Candidates who can communicate fluently in ENGLISH and HINDI can apply . Excellent ENGLISH IS MANDATORY LOCATION - PAN INDIA HIRING Reach out to HR ADITI - 7595928657 NEED IMMEDIATE JOINERS ONLY Desired Candidate Profile EXISTING UAN (PF) CANNOT APPLY 12th pass can apply SHOULD HAVE A LAPTOP WITH WINDOWS 10 and above MINIMUM SYSTEM REQUIREMENT IS i5 5th gen/ i5 Processor with 8 gb Ram (RYZEN IS STRICTLY NOT ALLOWED) SHOULD HAVE BROADBAND/WIFI SHOULD HAVE A WEBCAM SHOULD HAVE A WIRED USB HEADSET SALARY :- 13K inhand for freshers 15.5k inhand for experienced Reach o...
Posted 4 months ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Monitor Real-Time Adherence (RTA) and take corrective actions as needed. Utilize WFM tools like Blue Pumpkin, Aspect, NICE IEX, Verint, or Genesys for forecasting, scheduling, and real-time monitoring. Ensure staffing levels align with forecast Required Candidate profile Collaborate with operations to maintain SLAs, shrinkage, and occupancy targets. Generate and analyze intraday, daily, weekly, and monthly performance reports. Support capacity planning and resource Perks and benefits Perks and Benefits
Posted 4 months ago
0.0 - 1.0 years
2 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Role & Responsibilities: Handle US healthcare process AR (Account Receivable) calling Follow up with insurance companies and clients for claim status Understand denial codes and take necessary actions Maintain call logs and documentation as per HIPAA guidelines Work in night shifts aligned with US time zone Ensure timely resolution and escalation of unresolved claims Preferred Candidate Profile: Minimum qualification: 12th pass (Any stream) Freshers & career restarters welcome Backlogs and career gaps accepted Strong verbal communication in English (required) Basic computer knowledge Willing to work in night shift (US healthcare process) Should be available for a 10-day job guarantee trainin...
Posted 4 months ago
2.0 - 5.0 years
4 - 5 Lacs
Noida
Work from Office
18 Months International Voice process Experience is must Excellent English (verbal & written) is a must! Technical Skills Include DNS DHCP latency Pocket loss Lan Wan Ip address Me Moderm Switches Router Firewall Wifi VPN Internet L2 L3
Posted 4 months ago
0.0 - 4.0 years
1 - 1 Lacs
Kolkata
Remote
Roles and Responsibilities COMPLETE WORK FROM HOME We are up with the requirement of Customer Support associate for VOICE PROCESS Candidates who can communicate fluently in ENGLISH and HINDI can apply . Excellent ENGLISH IS MANDATORY LOCATION - PAN INDIA HIRING Reach out to HR Arpan - 8420957662 NEED IMMEDIATE JOINERS ONLY Desired Candidate Profile EXISTING UAN (PF) CANNOT APPLY 12th pass can apply SHOULD HAVE A LAPTOP WITH WINDOWS 10 and above MINIMUM SYSTEM REQUIREMENT IS i5 5th gen/ i5 Processor with 8 gb Ram (RYZEN IS STRICTLY NOT ALLOWED) SHOULD HAVE BROADBAND/WIFI SHOULD HAVE A WEBCAM SHOULD HAVE A WIRED USB HEADSET SALARY :- 13K inhand for freshers 15.5k inhand for experienced Reach o...
Posted 4 months ago
0.0 - 5.0 years
1 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Customer Service Process Specialist Respond to customer inquiries via phone, email, and chat in a timely and professional manner. High school diploma or equivalent; college degree preferred. For faster response WHATSAPP cv to HR 79827 39499
Posted 4 months ago
1.0 - 6.0 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Handle inbound and outbound calls, chats, or emails for customer queries Provide product/service information and resolve customer issues Maintain high levels of customer satisfaction and service quality Update customer records accurately in CRM tools Required Candidate profile Follow communication scripts standard procedures Escalate unresolved issues to appropriate departments Meet performance metrics such as call quality, AHT, and CSAT Strong verbal written communication Perks and benefits Perks and Benefits
Posted 4 months ago
0.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities 1-Informing the customer about updates, deals, offers, promotions, policies. 2-Providing detailed information to customers through calls. 3- Should have Excellent communication skills. 4-Should be Fluent in English and Hindi 5- Resolve customer service inquiries, or offer additional forms of real- time problem solving. Candidates willing to apply can connect with me on the number mentioned below - Mahesha -9302392611
Posted 4 months ago
0.0 - 4.0 years
2 - 3 Lacs
Mohali, Chandigarh
Work from Office
Hiring For International Chat Process Work From Office Job Location: Chandigarh & Mohali Qualification - 12th and above Salary Upto28k Communication skills must be Good Written and verbal (English) Note - No regular Perusing candidate is consider Required Candidate profile Perks: Incentives, 5-day work Cab Services, Health Insurance, and more Rotational Shifts For more Details Contact - HR-Diksha, -9988706447, hr07skywaysolution@gmail.com
Posted 4 months ago
0.0 - 4.0 years
1 - 1 Lacs
Kolkata
Remote
Roles and Responsibilities COMPLETE WORK FROM HOME We are up with the requirement of Customer Support associate for VOICE PROCESS Candidates who can communicate fluently in ENGLISH and HINDI can apply . Excellent ENGLISH IS MANDATORY LOCATION - PAN INDIA HIRING Reach out to HR Aditi - 7595928657 NEED IMMEDIATE JOINERS ONLY Desired Candidate Profile EXISTING UAN (PF) CANNOT APPLY 12th pass can apply SHOULD HAVE A LAPTOP WITH WINDOWS 10 and above MINIMUM SYSTEM REQUIREMENT IS i5 5th gen/ i5 Processor with 8 gb Ram (RYZEN IS STRICTLY NOT ALLOWED) SHOULD HAVE BROADBAND/WIFI SHOULD HAVE A WEBCAM SHOULD HAVE A WIRED USB HEADSET SALARY :- 13K inhand for freshers 15.5k inhand for experienced Reach o...
Posted 4 months ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Handle Support Functions Like Data Entry, Record Management, And Report Preparation. Ensure Efficient Documentation And Maintain Workflow Accuracy. Assist Front-Line Teams By Managing Behind-The-Scenes Operations.
Posted 4 months ago
0.0 - 4.0 years
2 - 3 Lacs
Mohali
Work from Office
Process: International Voice & Chat Support Location: Mohali (Work from Office) Shifts: Rotational Shifts Cab Facility: Available Qualification: 12th/Above Working Days: 5 Days a Week Salary: Up to 32,000 (Based on experience & skills) Required Candidate profile Must have excellent spoken and written English Freshers and Experienced candidates are welcome Immediate Joiners Preferred WhatsApp: 7696705951 HR Contact: Divyanshi
Posted 4 months ago
0.0 - 4.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
About company:- Leading MNC in cybercity Process:- Email/Backoffice/Chat Qualification:- 12th pass Salary:- 19k to 24k For faster response WHATSAPP cv to HR 79827 39499
Posted 4 months ago
0.0 - 2.0 years
1 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
About company:- Leading MNC in cybercity Process:- Email/Backoffice/Chat AND voice Qualification:- 12th pass Salary:- 19k to 24k For faster response WHATSAPP cv to HR 79827 39499
Posted 4 months ago
0.0 - 4.0 years
1 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for TOP MNC in Gurgaon location IN Cyber city and DLF 12th pass can apply Voice / Chat / email and Blended process available NO CHARGES For faster response WHATSAPP cv to HR 79827 39499
Posted 4 months ago
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