38 Bpo Backoffice Jobs - Page 2

Role & responsibilities Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media Provide accurate, valid, and complete information by using the right methods and tools Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Escalate unresolved issues to the appropriate internal teams when necessary Document all customer interactions in the CRM system Follow up to ensure resolution and customer satisfaction Stay updated on product knowledge, company policies, and industry best practices Identify customer needs and suggest appropriate products or services Shifts -Rotational Shift Experience in a call center or tech support environment Knowledge of [your industry or product-specific knowledge Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media Provide accurate, valid, and complete information by using the right methods and tools Resolve product or service issues by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Escalate unresolved issues to the appropriate internal teams when necessary Document all customer interactions in the CRM system Follow up to ensure resolution and customer satisfaction Stay updated on product knowledge, company policies, and industry best practices Identify customer needs and suggest appropriate products or services Shifts -Rotational Shift Experience in a call center or tech support environment Knowledge of [your industry or product-specific knowledge Excellent communication and interpersonal skills Candidates with a B.Com, B.B.A, B.A , or any Postgraduate degree and experience in Customer Support are welcome to apply. Please bring the original physical copy of any of your identification documents for verification. B.TECH , B.Sc, Any Post Graduation freshers are not eligible. Anyone who attended interview before 30 days are not eligible to attend walkin. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

experience should have at least of 1 yr. call center experience preferred should have basic understanding on a sales funnel. should have experience in advance excel

Call Handling, Messaging: Answer inbound calls from potential job seeker, listen to their needs, & qualify them. Provide information on WhatsApp. Pass lead to recruitment team for qualified leads - in a professional and timely manner. Work From Home Required Candidate profile Immediate Joiner Work From Home Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, Bangalore,

**MALE CANDIDATES ONLY** Tech Mahindra is hiring Customer Support Associate(Backend Process) Job details & Requirement: Excellent communication skills. Minimum 2 Years of experience will be considered. Banking/Email/Excel knowledge is mandatory. 5 days working with Rotational shifts & week-offs. SHIFTS: 24*7 working window for Males SALARY: Upto 3.70 LPA (Basis on experience and last drawn salary) Interview Venue: A8, Knowledge Boulevard Sector 62, 1st Floor, Tech Mahindra, Near IMS College Noida, Nearest Metro Station Noida Electronic City. How to Apply? Interested candidates can drop their updated Resume on below mentioned email ID or can directly Walk-in at above mentioned address. Contact person:- HR Shreya Singh:- 9897146778

Process :- BFL Process Handling Inbound / Outbound calls. Minimum HSC Pass. Basic English Communication skill required. Salary Upto 17K Immediate joining To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Gaurav:- 7796427055

Cogito is currently working on Artificial Intelligence applications in Annotation work and is looking to engage with candidates to participate in ongoing projects. Total Openings: 70 Work Type: Back Office Designation: Data Annotator/Back Office Executive Gender: Male/Female CTC: DAY: Rs, 13,900 Per Month NIGHT: Rs, 15,900 Per Month Extra Benefit: Yearly bonus Location: Sector 2, Noida NOTE: Freshers are eligible. Direct Walk in Interview dates: 22nd-26th May'25 Interview Time: 9:00 am to 5:00 pm Interview Venue - Cogito, A-83, Sector 2 Noida Contact HR Department ----- Regards Team HR

Shift: Night Experience: Minimum 1 year in Data Entry, should know POWER BI, SQL should be from Gurgaon only Salary: Up to 25,000 CTC Location: Gurgaon Contact FATIMA 9990683423

Cogito is currently working on Artificial Intelligence applications in Annotation work and is looking to engage with candidates to participate in ongoing projects. Total Openings: 5 Work Type: Back Office DOJ: Immediate Designation: Data Annotator/Content Moderator Gender: Male/Female CTC: Rs, 18,000 Per Month Extra Benefit: Yearly bonus Shift: Rotational (day & night) Location: Sector 2, Noida NOTE: Freshers are eligible. Direct Walk in Interview dates: 14th & 15th May'25 Interview Time: 12:00 pm to 2:30 pm Interview Venue - Cogito, A-83, Sector 2 Noida Contact HR Department ----- Regards Team HR

HI JOB SEEKERS WE ARE LOOKING FOR EXPERIENCE DATA OPERATOR SHOULD HAVE WORKED IN BPO BEFORE SALARY UPTO 25K CTC GURGAON LOC /NIGHT SHIFT SHARE CV AT 8630806656

Looking for Support Back Office Executive Must have Graduate with good communication skills or System Knowledge, Job Location will be home state HR Sonal -7209290333

assisting the manager with various tasks, including supervising staff, managing operations, and ensuring customer satisfaction, while also contributing to the overall success of the business. Rohit - 7707006652

We are hiring for Relationship Manager, must have Graduate good communication skills in english read or Write, Speak Age limit 18-30 Only Graduation Score should be abv 50%