Bodyshop Advisor

Company Description

Crown Honda is a President Award-winning dealer of Honda cars in Delhi/NCR, with outlets in Delhi, Noida, Ghaziabad, and Sahibabad. Renowned for its exceptional service and customer satisfaction, Crown Honda is a prominent name in the automotive industry. The dealership offers a diverse range of Honda vehicles, including sedans, SUVs, and Hybrid models, catering to the specific preferences and needs of their valued customers. Crown Honda's commitment to excellence has been recognized with the prestigious President Award.

Role Description

This is a full-time, on-site role located in Noida for a Bodyshop Advisor. The Bodyshop Advisor will be responsible for coordinating and managing repairs, providing exceptional customer service, and ensuring customer satisfaction. Daily tasks will include estimating repair costs, liaising with insurance companies, monitoring repair progress, and ensuring the timely completion of all repairs. The Advisor will also handle customer inquiries, schedule appointments, and maintain accurate records of all bodyshop activities.

Qualifications

• Customer service and communication skills
• Experience in estimating repair costs and managing repair processes
• Familiarity with automotive bodyshop operations and procedures
• Ability to liaise with insurance companies and handle claims
• Strong organizational skills and attention to detail
• Proficiency in record-keeping and scheduling
• Relevant experience in the automotive industry is a plus
• High school diploma or equivalent; technical training or certifications in automotive repair is an advantage