Bodyshop Advisor

Job Title: Supervisor – Body Shop
Location: Chinchwad,Pune, Maharashtra

About Us:
Renault Pune, operated by Unnati Vehicles Pvt. Ltd., is a trusted name in the automobile industry, delivering exceptional service and customer satisfaction. We are looking for a skilled Supervisor – Body Shop to manage customer relations, oversee vehicle repairs, and ensure smooth insurance claim processes.

Key Responsibilities:

• Attend customers, inspect accidental vehicles, and understand damage details.
• Explain the insurance claim process (cashless & non-cashless) and obtain customer approvals.
• Initiate and coordinate insurance claim intimation with insurance companies.
• Check parts availability and place orders to meet delivery timelines.
• Liaise with insurance surveyors for damage assessment and approvals.
• Keep customers updated on work progress and additional repair needs.
• Ensure timely vehicle delivery, complete documentation, and explain invoices.
• Promote allied business products such as EW, RSA, and REC policies.
• Maintain KPI performance, Care 2.0 process adherence, and daily reporting to management.

Requirements:

• Prior experience as a Service Advisor or in the automobile body shop domain.
• Strong understanding of vehicle insurance claim processes.
• Good communication, negotiation, and customer handling skills.
• Knowledge of vehicle parts and repair processes.
• Ability to work in a fast-paced environment and achieve business targets.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person