Posted:4 days ago|
Platform:
Work from Office
Full Time
We are seeking an experienced Body Shop Advisor with a minimum of 5 years of expertise in the automobile industry. The Body Shop Advisor will act as the primary liaison between customers and the body shop team, ensuring smooth workflow, accurate repair estimates, and excellent customer service.
Greet customers, understand their vehicle repair needs, and provide professional advice
Prepare accurate repair estimates for body and paint work, including labor and parts costs
Coordinate with insurance companies for claim approvals and documentation
Schedule repair jobs and monitor progress to ensure timely delivery
Conduct post-repair inspections to ensure quality standards are met
Communicate repair status updates to customers and resolve queries or complaints
Maintain records of jobs, invoices, and customer interactions for reporting purposes
Work closely with technicians, painters, and workshop supervisors to ensure efficiency
Diploma/Degree in Automobile Engineering or related field
Minimum 5 years of experience in body shop operations or advisory roles
Strong knowledge of collision repair, paint processes, and insurance claim procedures
Excellent communication and customer service skills
Ability to prepare accurate cost estimates and manage workflow effectively
Salary:Negotiable
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