Body Shop Advisor

Role Overview: You will be responsible for managing customer interactions and ensuring seamless operations in our bodyshop department. Your main tasks will include greeting customers, understanding their vehicle repair needs, and providing detailed estimates for repairs and services. You will coordinate with technicians to ensure timely and quality repairs, keep customers updated on the progress, and address any concerns promptly. Additionally, you will document repair details, manage insurance claims when necessary, and ensure customer satisfaction throughout the process. Your success in this position will depend on your strong communication skills, technical knowledge of vehicle repairs, and focus on customer service. Key Responsibilities: - Greet customers and understand their vehicle repair needs - Provide detailed estimates for repairs and services - Coordinate with technicians to ensure timely and quality repairs - Keep customers updated on the progress and address any concerns promptly - Document repair details and manage insurance claims when necessary - Ensure customer satisfaction throughout the repair process Qualifications Required: - Strong communication skills - Technical knowledge of vehicle repairs - Focus on customer service Note: No additional details about the company are mentioned in the job description.,