Blueberry Travel

Company Description Blueberry Travel Pvt. Ltd., founded in 2013, is a leading travel company offering top-notch travel services across Africa, Asia, and the Middle East. Embracing innovation and change, we continue to revolutionize the travel industry with a client-centric approach. Join us for unparalleled travel experiences worldwide.  Taking Tasks/Job Order from Clients (Cost) - Tap on the queries received in CRM and ensure the queries are converted to business - Negotiation with Suppliers - Negotiation with Clients - Ensure visiting client get the best service  Customer Happiness - Ensuring that the queries is attended to and resolved quickly - Preparing packages as per client’s requirement - Handle and resolve escalations of clients - To accompany clients during Group Tours  Initiatives - Be available to resolve Clients’ issues when it arises - Additional tasks – • Update Excel sheet • Resolve queries raised by Accounts Team - Share inputs with Digital Marketing Team to enable them prepare flyers for travel trends and to advice on corrections  Interpersonal Skills - Relation and coordination within team members and HOD - Proper coordination with connected Department - Punctuality Show more Show less

Roles and Responsibilities Job Title: Travel Consultant / Holiday Sales Executive Job Description: We are looking for a dynamic and customer-focused Travel Consultant to join our team. The ideal candidate will be responsible for managing client inquiries via calls and emails, providing expert travel advice, customizing itineraries, and converting leads into successful holiday bookings. Key Responsibilities: Handle incoming client inquiries through phone and email in a timely and professional manner Provide detailed and accurate information about destinations, travel options, and holiday packages Customize travel itineraries based on customer preferences and requirements Convert potential leads into confirmed bookings Coordinate with internal branches and partners to ensure smooth execution of travel plans Maintain strong product knowledge of major outbound destinations and tour packages Stay updated with the latest travel trends, visa regulations, and destination information Ensure a high level of customer satisfaction through effective communication and service delivery Additional Role Requirements: Willingness to work in rotational shifts , including night shifts Availability to work during weekends and public/festival holidays as per business needs Flexibility to adapt to a fast-paced, customer-driven environment Strong coordination and organizational skills Ability to handle high volumes of inquiries and multitask effectively Requirements: Proven experience in travel and tourism or a related customer service/sales role Strong knowledge of international holiday destinations and tour packages Excellent verbal and written communication skills Proficient in using travel booking software and CRM tools (preferred)

The Travel Consultant / Holiday Sales Executive position requires a dynamic and customer-focused individual to manage client inquiries and provide expert travel advice. You will be responsible for customizing itineraries, converting leads into bookings, and ensuring a high level of customer satisfaction. Your key responsibilities will include handling client inquiries via phone and email, offering detailed information on destinations and travel options, and tailoring travel itineraries to meet customer preferences. Additionally, you will collaborate with internal branches to ensure seamless travel execution, stay informed on travel trends and regulations, and maintain strong product knowledge. As part of this role, you must be willing to work in rotational shifts, weekends, and holidays as required. Strong coordination, organizational skills, and the ability to handle high inquiry volumes are essential. Previous experience in travel, tourism, or a related customer service/sales role is necessary, along with a solid understanding of international destinations and tour packages. Proficiency in travel booking software and CRM tools is preferred. If you are seeking a challenging yet rewarding opportunity in the travel industry and possess excellent communication skills, this role may be a perfect fit for you. Join our team and play a key role in creating memorable holiday experiences for our clients.,