Billing & Reception Executive - Clinic

The Billing & Reception Executive is responsible for managing front-desk operations and patient billing processes in a clinic setting. This role ensures smooth patient flow, accurate billing, courteous service, and compliance with clinic policies while maintaining confidentiality and professionalism.

Key ResponsibilitiesReception & Patient Coordination

• Greet patients and visitors and manage appointment scheduling
• Handle patient registrations, records, and updates
• Answer phone calls, emails, and patient inquiries professionally
• Ensure smooth patient flow and minimize waiting times

Billing & Payments

• Generate patient bills accurately for consultations, procedures, and services
• Collect payments (cash, card, insurance, digital modes) and issue receipts
• Coordinate with insurance providers and handle claim documentation if applicable
• Maintain billing records and daily cash reports

Administrative & Records Management

• Maintain patient files, billing data, and appointment records
• Ensure confidentiality of patient information in compliance with clinic policies
• Support doctors and nursing staff with administrative requirements

Coordination & Support

• Liaise with doctors, lab staff, pharmacy, and insurance teams
• Follow up on pending payments and approvals
• Assist in audits and reporting as required

Required Qualifications

• Diploma or Bachelor’s degree in Healthcare Administration, Commerce, or related field
• 1–4 years of experience in clinic reception and billing
• Familiarity with medical billing software and clinic management systems
• Basic knowledge of insurance and healthcare billing processes

Key Skills

• Strong communication and patient-handling skills
• Accuracy and attention to detail
• Billing, cash handling, and record management
• Multitasking and time management
• Professionalism and empathy

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person