Billing Manager - Hospital

Role & responsibilities

• Overall in-charge of the Billing Department activities.
• Looks after inpatient, outpatient, credit billings and petty cash maintenance.
• M I S (daily billing reports about sales and collections) preparation.
• Monitors OP / IP billings performance shift wise.
• Bill collections follow up on daily basis and continuous monitoring of the same.
• Bill updation of all the procedures done to the patient on daily basis.
• Ensures charges for the hospital services based upon the tariff.
• Gives estimation to the self paying patients and Corporate Patients.
• To ensure that all the services are charged before final bill is made.
• Takes written consent from the Patients attendants on payment terms.
• Discusses with the consultants and Transplant coordinator for organ transplantation cases- estimate, deposits and payments.
• Explains the line of treatment being given and the reason for taking such deposits at the time of admission to the patients and their attendants.
• Gives break-ups of the treatment bills for re-imbursement, insurance claims.
• Guides the Billing Co-coordinator on various issues from time to time.
• Guides poor patients in getting aid from CM relief funds.
• Provides inputs to Finance and Accounts department regarding day to day transactions.
• Ensures to send all the copies of the bills to the Finance & Accounts Department.
• Gives inputs for tariff revision and related issues.
• Supervision of credit bills preparation and submission to the concerned people.
• Staff training.
• Coordination with all the concerned departments.
• Staff deployment, duty rosters, work allotment and related issues.
• And any other jobs assigned by the reporting authority as per exigencies of work.
• Counselling for open operations.
• Counselling for ICU patient about their stay, procedures as well as billing.
• Counselling the CGHS/Corporate patients.
• Follow up the payable of patient bills.
• Explaining the patients & attendants about bill status and explain about planning/usage of costly drugs & consumables or costly procedures.
• Inter departmental co ordination.
• Any other duties assigned by management.

Administrative

• Possess information related to Hospital procedures/protocol
• Preparing duty roasters for the department
• Managing Leaves and permissions
• Attend meetings and self-development programs.
• Attends related meetings and gives input on new methods of improving outpatient services.
• Provide training to the staff
• Maintains discipline, dress code and punctuality among the staff