Role & responsibilities Account Management and Client Growth Identify and nurture new opportunities within existing client relationships. Ensure high client retention through exceptional IT service delivery. Build and maintain relationships with key stakeholders, including C-level executives. Conduct Quarterly Business Reviews (QBRs) to ensure client satisfaction and explore growth opportunities. Team Leadership and Development Lead a team of 10 account managers, technical consultants, and support staff. Mentor team members and drive performance to meet KPIs. Oversee resource allocation and performance management to ensure effective service delivery. Strategic Planning and Execution Develop and execute client strategies for expanding service portfolios. Collaborate with internal teams to ensure seamless service delivery and manage client escalations. Drive revenue growth through upselling and cross-selling IT services. Reporting and Analytics Track and report key performance metrics like client satisfaction, revenue growth, and team performance. Provide insights on client trends and strategic opportunities to senior leadership. Service Delivery Oversight Ensure SLAs (Service Level Agreements) are met or exceeded consistently. Handle client escalations and collaborate with project management teams for successful delivery. Preferred candidate profile 3+ years of experience in account management and client relationship roles within the IT services industry. Proven ability to identify and cultivate new business opportunities within existing accounts. Strong leadership skills with experience managing a team. Excellent interpersonal and communication skills, especially with C-level executives. Strategic mindset with a focus on driving revenue growth and service expansion. Experience in handling contract negotiations and renewals. Show more Show less

Role & responsibilities Account Management and Client Growth Identify and nurture new opportunities within existing client relationships. Ensure high client retention through exceptional IT service delivery. Build and maintain relationships with key stakeholders, including C-level executives. Conduct Quarterly Business Reviews (QBRs) to ensure client satisfaction and explore growth opportunities. Team Leadership and Development Lead a team of 10 account managers, technical consultants, and support staff. Mentor team members and drive performance to meet KPIs. Oversee resource allocation and performance management to ensure effective service delivery. Strategic Planning and Execution Develop and execute client strategies for expanding service portfolios. Collaborate with internal teams to ensure seamless service delivery and manage client escalations. Drive revenue growth through upselling and cross-selling IT services. Reporting and Analytics Track and report key performance metrics like client satisfaction, revenue growth, and team performance. Provide insights on client trends and strategic opportunities to senior leadership. Service Delivery Oversight Ensure SLAs (Service Level Agreements) are met or exceeded consistently. Handle client escalations and collaborate with project management teams for successful delivery. Preferred candidate profile 3+ years of experience in account management and client relationship roles within the IT services industry. Proven ability to identify and cultivate new business opportunities within existing accounts. Strong leadership skills with experience managing a team. Excellent interpersonal and communication skills, especially with C-level executives. Strategic mindset with a focus on driving revenue growth and service expansion. Experience in handling contract negotiations and renewals. Show more Show less

Job Summary: We are looking for a results-driven and customer-focused Key Account Manager (KAM) to manage and grow relationships with strategic clients in the IT services domain. The ideal candidate will understand client needs, build long-term partnerships, and ensure the successful delivery of tailored technology solutions. Key Responsibilities: Manage and nurture long-term relationships with key accounts in the IT services sector. Serve as the primary point of contact between the client and internal teams. Understand clients’ business needs and align our services to solve their challenges. Identify upsell and cross-sell opportunities within existing accounts. Collaborate with delivery, technical, and operations teams to ensure customer satisfaction. Develop account plans and execute growth strategies. Monitor account health and proactively address risks or issues. Prepare regular reports on account performance and forecasts. Ensure timely delivery of services and maintain high client satisfaction. Stay updated on industry trends, competitive landscape, and client market dynamics. Key Skills & Qualifications: Bachelor’s degree in Business, IT, or a related field (MBA preferred). Proven experience (5+ years) as a Key Account Manager or Client Relationship Manager in IT services. Strong understanding of IT services such as software development, cloud, infrastructure, managed services, or consulting. Exceptional communication, negotiation, and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Strong problem-solving skills with a consultative sales approach. Experience using CRM tools like Salesforce, HubSpot, or Zoho. Preferred Qualifications: Prior experience handling enterprise or Fortune 500 clients. Technical background or certifications in IT (e.g., ITIL, AWS, Azure) is a plus. Experience with international clients or working in a global delivery model. Compensation & Benefits: Competitive base salary + performance-based incentives Health insurance and other standard benefits Opportunity to work with cutting-edge technologies and global clients Flexible working environment Show more Show less

Our Main Goal in this Role Your main goal is to create new partnerships with clients looking for Managed IT Services, Cybersecurity, and Consultancy across Pan India, Europe, and US. You'll be responsible for identifying business opportunities and negotiating and closing partnerships contributing to rapid growth in Business. What You Will Be Doing • Prospect into target organizations via networking, e-mail, LinkedIn and other social media, and digital marketing channels to encourage prospects to schedule a Meeting • Work with the CEO to create and develop marketing and sales channels • Generate high-quality leads, manage the sales pipeline, and close new business into Spry Squared target markets • Understand customer needs and pain points and be able to demonstrate a solution to solve their needs using our products without needing to depend on a sales engineer • Initiate discussions with customers to introduce our cloud solutions and educate the value add of these solutions • Initiate, set and conduct sales/product demos and meetings to the appropriate level of customer executives responsible for buying decisions in order to move the sales cycle forward • Follow up on sales inquiries and other communications from customers as required • Meet and/or exceed assigned revenue and customer acquisition expectations • Generate target revenue via frequent communications within a large and diverse set of prospects and customers across specific market segments • Other duties as required Required Skillset • MUST BE A SELF STARTER • Bachelor’s Degree in business administration, Marketing, or related field. • 1-5 years demonstrated sales success in IT professional/managed services • Strong understanding of solution sales - and being able to understand pain points and present solutions using products • Manage Services Industry experience a major plus • Start-up experience a plus • Superior communication skills and strong business acumen • Highly organized, able to multi-task and exceptional follow-up skills Show more Show less

Our Main Goal in this Role Your main goal is to create new partnerships with clients looking for Managed IT Services, Cybersecurity, and Consultancy across Pan India, Europe, and US. You'll be responsible for identifying business opportunities and negotiating and closing partnerships contributing to rapid growth in Business. What You Will Be Doing • Prospect into target organizations via networking, e-mail, LinkedIn and other social media, and digital marketing channels to encourage prospects to schedule a Meeting • Work with the CEO to create and develop marketing and sales channels • Generate high-quality leads, manage the sales pipeline, and close new business into Spry Squared target markets • Understand customer needs and pain points and be able to demonstrate a solution to solve their needs using our products without needing to depend on a sales engineer • Initiate discussions with customers to introduce our cloud solutions and educate the value add of these solutions • Initiate, set and conduct sales/product demos and meetings to the appropriate level of customer executives responsible for buying decisions in order to move the sales cycle forward • Follow up on sales inquiries and other communications from customers as required • Meet and/or exceed assigned revenue and customer acquisition expectations • Generate target revenue via frequent communications within a large and diverse set of prospects and customers across specific market segments • Other duties as required Required Skillset • MUST BE A SELF STARTER • Bachelor’s Degree in business administration, Marketing, or related field. • 1-5 years demonstrated sales success in IT professional/managed services • Strong understanding of solution sales - and being able to understand pain points and present solutions using products • Manage Services Industry experience a major plus • Start-up experience a plus • Superior communication skills and strong business acumen • Highly organized, able to multi-task and exceptional follow-up skills

Bharat Managed Service is seeking a dynamic and results-driven Client Relationship Manager to manage day to-day client interactions, nurture relationships, and drive account growth. This individual will be instrumental in addressing client requests, upselling IT services, and ensuring outstanding client satisfaction. Work Location : Chennai Key Responsibilities: Client Relationship Management: Serve as the main point of contact for assigned clients, ensuring seamless communication and collaboration. Build and maintain strong, long-term relationships with key stakeholders within the clients organization. Conduct regular client meetings to understand their needs, challenges, and feedback. Address client concerns and ensure resolution in a timely and professional manner. Managing Day-to-Day Client Requests: Coordinate with internal teams (technical, sales, operations) to address client requests effectively. Monitor service delivery to ensure adherence to agreed SLAs and quality standards. Track and manage support tickets, ensuring timely resolution and updates to the client. Provide regular updates on ongoing projects and status reports. Revenue Growth and Account Expansion: Identify and pursue opportunities to grow account revenue through cross-selling and upselling of IT services. Develop and present tailored proposals and service enhancements to meet client objectives. Negotiate contracts and renewal terms in collaboration with the sales and legal teams. Collaborate with clients to identify new projects or technology requirements. Strategic Account Planning Develop account plans that align with the clients business goals and IT strategy. Monitor and analyze account performance, identifying areas for improvement. Maintain a deep understanding of the clients industry trends, challenges, and emerging opportunities. Upselling and Promotion of IT Services: Proactively recommend relevant IT services and solutions that align with the clients needs. Conduct product demonstrations, presentations, and workshops as needed. Stay updated on the organizations service offerings, ensuring alignment with client opportunities. Support marketing initiatives by introducing clients to new solutions, promotions, or events. Reporting and Documentation: Prepare regular performance and account management reports for both internal and client review. Maintain detailed records of client interactions, feedback, and account progress in CRM systems. Provide insights and updates to senior management on account growth and challenges. Qualifications and Skills: Required Qualifications: Bachelors degree in IT, Business Administration, or a related field. 3+ years of experience in client relationship management within the IT services industry. Willingness to work in US shifts to effectively support operations for the US region Proven track record of achieving revenue growth and upselling IT services. Key Skills: Strong interpersonal and communication skills. Excellent problem-solving and negotiation abilities. Proficiency in CRM tools (e.g., Salesforce, Zoho CRM). Basic understanding of IT services and solutions, such as Managed Services, Cloud Solutions, and IT Infrastructure. Ability to manage multiple clients and prioritize tasks effectively. Strong analytical skills to monitor account performance and identify growth opportunities. Key Performance Indicators (KPIs): Client satisfaction and retention rate. Revenue growth from assigned accounts. Percentage of upsell/cross-sell opportunities converted. Timely resolution of client requests and adherence to SLAs. Frequency of client engagement and feedback sessions,

About the Role: We are looking for a motivated Inside Sales Intern to join our IT sales team. This role will support lead generation, prospecting, and initial customer engagements to drive business growth. The intern will gain exposure to IT services and solutions sales cycles and develop foundational skills for a career in IT sales. Key Responsibilities: Conduct research to identify potential clients within target industries. Generate and qualify leads via calls, emails, and LinkedIn outreach. Assist in maintaining and updating CRM with accurate client information. Schedule meetings and demos for senior sales executives. Understand company IT services/products to effectively pitch to prospects. Follow up with leads to nurture relationships under guidance. Prepare basic proposals, presentations, or introductory emails as required. Support in preparing reports on sales activities and pipeline updates. Collaborate with the marketing team for campaign-based lead follow-ups. Requirements: Pursuing or completed a Bachelor’s degree in Business, Marketing, IT, or related fields. Strong communication skills (verbal and written). Interest in IT services, solutions, and sales processes. Good organisational and research skills. Familiarity with MS Office; CRM knowledge is a plus. Self-motivated, proactive, and eager to learn.

Company Mission : Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience. We are committed to building long-term relationships with our clients. We are partners for a better future. Company Objectives : Keep up every promise. Do more with less. Create an extraordinary customer experience. Service Delivery Manager Expectations : Project Management Planning tasks proactively Tracking planned tasks Status updates Client facing as a Overall PMO Tracking Contract signoffs, invoices and receivables Process compliance Skillsets/behavioural: Work with honesty, integrity and with the company’s best interest in mind. Take ownership of all your tasks. Continuous growth and development - ask questions. Possess excellent communication and interpersonal skills. Good at multi-tasking. Organised. Detail oriented. Punctual. Open minded. Team /Collaboration Build positive and professional working relationships. Take ownership of the success of the team. Help one another. Hold each other accountable. Work with multiple stakeholders both Internal and External The daily tasks for a service delivery coordinator typically involve overseeing the delivery of services to clients, ensuring smooth operations, and maintaining client satisfaction. Daily Tasks Team Coordination : Attend daily stand-ups or check-ins to discuss assignments and challenges. Provide guidance or troubleshooting support for complex issues. Monitor Service Performance and Operations : Review daily operational metrics against SLAs. Oversee the day's field service schedules and assignments. Incident and Problem Management : Address any issues and ensure proper escalation and resolution. Communicate with teams to understand root causes and resolution progress. Customer and Stakeholder Communication : Serve as the main point of contact responsible for the successful delivery of services that you are managing. Address feedback, concerns, and escalations from customers promptly. Performance Monitoring : Track daily KPIs, such as response time, resolution time, and SLA compliance. Identify any potential risks or delays in service delivery. Monitor and document recurring issues for long-term resolution plans. Continuous Improvement Activities : Identify areas for process improvement and suggest optimizations. Evaluate feedback from customers and teams to improve service quality. Manage Scheduled Activities : Oversee planned activities. Liaise with customer, other departments, or vendors, to ensure smooth operation of activities Additional Tasks as Required : Attend or lead meetings with clients, vendors, and senior management. Stay updated on the latest IT trends or tools in the field. Ensure adherence to organizational policies and best practices. Closure and Follow-up : Ensure that all service requests are completed satisfactorily and closed in a timely manner. Follow up with clients to confirm resolution and address any remaining concerns or additional needs. Take Ownership: Own the success of your work, the engineers you support, and your team’s work every day. Weekly Tasks Team Meetings : weekly team meetings with the service delivery team to discuss priorities, review progress on ongoing projects, and address any challenges or bottlenecks. Progress Tracking : Monitor the progress of ongoing service delivery activities throughout the week. Track task completion, milestones reached, and any delays or obstacles encountered. Client Communication : Maintain regular communication with clients throughout the week to provide updates on project status, address any issues or concerns, and gather feedback on service delivery performance. Escalation Management : Address any escalated issues or client complaints promptly and work to resolve them to the client's satisfaction. Escalate unresolved issues to higher management or other relevant stakeholders as needed. Resource Coordination : Coordinate resources, including personnel, equipment, and materials, to support ongoing service delivery activities. Ensure that resources are allocated efficiently and effectively to meet project requirements. Quality Assurance : Conduct regular quality checks on deliverables and service outputs to ensure they meet quality standards and client expectations. Address any quality issues identified and take corrective actions as necessary. Documentation and Reporting : Update project documentation, including task lists, status reports, and client communication logs, on a weekly basis. Prepare and distribute weekly progress reports summarizing project status, accomplishments, and upcoming milestones accordingly. Performance Review Meetings: Attend weekly performance check-in meetings with team members on ongoing service delivery to discuss individual performance, provide feedback, and identify areas for improvement or development. SLA Compliance : Monitor service level agreement (SLA) compliance throughout the week. Ensure that service delivery activities are meeting agreed-upon performance targets and take corrective actions to address any SLA breaches. Client Feedback Collection : Coordinator gathers feedback from the client on service delivery performance through surveys, meetings, or other feedback mechanisms. Preparation for Next Week : Review upcoming project requirements, client commitments, and resource availability to ensure readiness for the following week. Plan and prioritize tasks to ensure a smooth start to the next week's activities. Monthly Tasks Performance Review and Analysis : Help conduct a comprehensive review of service delivery performance over the past month. Analyze key metrics such as service response times, resolution rates, and client satisfaction scores to identify areas of improvement. Client Satisfaction Surveys : Distribute client satisfaction surveys to gather feedback on service quality, responsiveness, and overall experience. Analyze survey responses to identify trends and areas for improvement in service delivery. Service Level Agreement (SLA) Review : Help review existing SLAs with clients to ensure that service delivery targets and performance metrics are aligned with client expectations. Identify any SLA breaches or areas needing adjustment and work with stakeholders to address them. Resource Allocation Review : Help evaluate resource allocation and utilization trends over the past month. Determine if any adjustments are needed to optimize resource allocation and ensure efficient service delivery. Process Improvement Initiatives : Identify opportunities for process improvement in service delivery operations. Propose and implement changes to streamline workflows, reduce bottlenecks, and enhance service quality and efficiency. Training and Development Planning : Assess your training needs for service delivery based on your performance reviews and identified skill gaps. Client Meetings : Attend monthly or quarterly meetings with key clients to review service performance, discuss upcoming projects or initiatives, and gather feedback on service delivery. Documentation Review : Review and update documentation related to service delivery processes, procedures, and client-specific requirements. Ensure that all documentation is accurate, up-to-date, and easily accessible to team members. Risk Assessment : Conduct a risk assessment of service delivery operations to identify potential risks and vulnerabilities. Develop strategies and mitigation plans to address identified risks and ensure continuity of service delivery. Continuous Improvement Projects : Look into continuous improvement projects aimed at enhancing service delivery processes, systems, and tools. Collaborate with cross-functional teams to implement improvements and monitor their impact on service performance. Long-term Planning : Participate in long-term planning activities to align service delivery strategies with overall business goals and objectives. Identify emerging trends, challenges, and opportunities in the industry and develop strategies to address them proactively.

Job Title: Lead Generation Specialist – Outbound (IT Services) Location: Noida Reports To: Sales Manager / Business Development Manager About BMS: BMS is a leading provider of IT solutions and managed services, helping global clients achieve operational efficiency through robust technology support, consulting, and digital transformation services. Job Summary: The Lead Generation Specialist is responsible for identifying, qualifying, and nurturing high-potential prospects for Bharat Managed Services’ IT solutions and managed services. The role focuses on outbound activities—cold calling, email campaigns, LinkedIn outreach, and other digital platforms—to generate sales-qualified leads (SQLs) that translate to new revenue opportunities. The ideal candidate is highly proactive, results-driven, and adept at engaging C-level and IT decision-makers. Key Responsibilities: Outbound Lead Generation: Execute targeted outbound campaigns via phone calls, cold emails, LinkedIn messages, and other channels. Research, identify, and prospect potential clients in target geographies and industries. Maintain a consistent outreach cadence to build a robust pipeline. Lead Qualification: Qualify leads based on company fit, business need, budget, authority, and timeline (BANT or similar frameworks). Book appointments and set up meetings for the sales team with decision-makers. Ensure lead data is accurately entered and updated in the CRM. Revenue Contribution: Own individual targets for sales-qualified leads and revenue contribution. Collaborate with sales and marketing teams to drive opportunities through the funnel to closure. Track, measure, and report KPIs such as number of qualified leads, conversion rates, and pipeline value. Relationship Building: Build strong relationships with prospects through value-based selling, trust-building, and timely follow-ups. Develop tailored pitches and messaging for different buyer personas. Market Intelligence: Stay updated on IT industry trends, competitor offerings, and market conditions. Provide feedback to sales and marketing on prospect needs, objections, and market response. Continuous Improvement: Test and optimize lead generation strategies, messaging, and processes for better results. Contribute to knowledge sharing and best practices within the team. Key Skills & Competencies: Experience: 2–5 years in outbound lead generation, business development, or inside sales—preferably in IT services, SaaS, or technology sector. Tech Savvy: Hands-on with CRM tools (e.g., Salesforce, HubSpot), email automation, LinkedIn Sales Navigator, and lead databases. Communication: Excellent spoken and written English. Confident, persuasive, and clear in all forms of communication. Persistence: Strong resilience for cold outreach and handling objections. Analytical: Ability to research companies, map stakeholders, and identify buying triggers. Self-Motivation: Target-oriented with a proven track record of meeting or exceeding KPIs. KPIs / Performance Metrics: Number of outbound activities (calls/emails/LinkedIn) per week Number of qualified leads generated Conversion rate from outreach to meeting Revenue pipeline created Actual revenue closed attributable to generated leads #BMS #itservices

Job Title: Business Development Intern – IT Services Location: Noida Reports To: Sales Manager / Business Development Manager About BMS: BMS is a leading provider of IT solutions and managed services, helping global clients achieve operational efficiency through robust technology support, consulting, and digital transformation services. Job Summary: The Business Development Intern will assist in driving the growth of Bharat Managed Services (BMS) by supporting the business development team in lead generation, prospecting, and client outreach activities. This role will offer exposure to sales processes, market research, and client relationship management within the IT services sector. The ideal candidate is enthusiastic, proactive, and eager to learn about the IT industry and sales functions in a fast-paced environment. Key Responsibilities: 1. Lead Generation & Outreach: Assist in executing targeted outbound campaigns through phone calls, cold emails, LinkedIn messages, and other communication channels. Help identify potential clients by researching companies, industries, and market trends. Assist in the creation and management of lead lists, ensuring accuracy and relevance. 2. Support in Lead Qualification: Aid in qualifying leads based on BANT (Budget, Authority, Need, Timeline) or similar frameworks. Help schedule and coordinate meetings with potential clients for the business development team. Ensure accurate and timely data entry into the CRM system to track lead progress. 3. Market Research & Intelligence: Conduct research on target industries, competitors, and potential client needs. Assist in gathering insights on industry trends, market conditions, and client pain points. Provide support in analyzing and summarizing research findings to guide sales strategies. 4. Administrative Support: Provide general support in sales and marketing collateral preparation. Help in maintaining CRM records, tracking KPIs, and reporting on outreach activities. Assist in coordinating and setting up events, meetings, and demos. 5. Learning & Development: Participate in training and mentorship sessions related to sales, lead generation, and IT solutions. Gain hands-on experience in market outreach strategies, digital platforms, and sales tools. Contribute to team discussions, offering fresh perspectives and ideas. Key Skills & Competencies: Experience: No prior experience required – this is an entry-level internship. A strong interest in business development or IT sales is a plus. Skills: Excellent written and verbal communication skills. Familiarity with LinkedIn and other social media platforms for outreach. Basic understanding of CRM systems (Salesforce, HubSpot, etc.) or eagerness to learn. Research and analytical skills. Strong organizational skills with the ability to manage multiple tasks. Proactive attitude and a keen interest in developing a career in business development or sales. Personal Attributes: Eager to Learn: Open to receiving feedback and improving sales skills. Self-Motivated: Driven to achieve goals and complete tasks with minimal supervision. Team Player: Comfortable working collaboratively and contributing ideas to the team. Goal-Oriented: Motivated to support the growth of the business and achieve team objectives. KPIs / Performance Metrics: Number of leads researched and qualified. Contribution to lead generation activities (calls/emails/LinkedIn). Number of meetings set up or coordinated for the business development team. Insight quality from research on industry trends, competitors, and potential clients. Positive feedback from team members and mentors regarding support and contribution. This role would be a great stepping stone for someone looking to gain practical experience in business development, IT services, and sales in a dynamic environment! Let me know if you need further adjustments. #BMS#ItServices

Job Title: Business Development Intern – IT Services Location: Pune Reports To: Sales Manager / Business Development Manager About BMS: BMS is a leading provider of IT solutions and managed services, helping global clients achieve operational efficiency through robust technology support, consulting, and digital transformation services. Job Summary: The Business Development Intern will assist in driving the growth of Bharat Managed Services (BMS) by supporting the business development team in lead generation, prospecting, and client outreach activities. This role will offer exposure to sales processes, market research, and client relationship management within the IT services sector. The ideal candidate is enthusiastic, proactive, and eager to learn about the IT industry and sales functions in a fast-paced environment. Key Responsibilities: 1. Lead Generation & Outreach: Assist in executing targeted outbound campaigns through phone calls, cold emails, LinkedIn messages, and other communication channels. Help identify potential clients by researching companies, industries, and market trends. Assist in the creation and management of lead lists, ensuring accuracy and relevance. 2. Support in Lead Qualification: Aid in qualifying leads based on BANT (Budget, Authority, Need, Timeline) or similar frameworks. Help schedule and coordinate meetings with potential clients for the business development team. Ensure accurate and timely data entry into the CRM system to track lead progress. 3. Market Research & Intelligence: Conduct research on target industries, competitors, and potential client needs. Assist in gathering insights on industry trends, market conditions, and client pain points. Provide support in analyzing and summarizing research findings to guide sales strategies. 4. Administrative Support: Provide general support in sales and marketing collateral preparation. Help in maintaining CRM records, tracking KPIs, and reporting on outreach activities. Assist in coordinating and setting up events, meetings, and demos. 5. Learning & Development: Participate in training and mentorship sessions related to sales, lead generation, and IT solutions. Gain hands-on experience in market outreach strategies, digital platforms, and sales tools. Contribute to team discussions, offering fresh perspectives and ideas. Key Skills & Competencies: Experience: No prior experience required – this is an entry-level internship. A strong interest in business development or IT sales is a plus. Skills: Excellent written and verbal communication skills. Familiarity with LinkedIn and other social media platforms for outreach. Basic understanding of CRM systems (Salesforce, HubSpot, etc.) or eagerness to learn. Research and analytical skills. Strong organizational skills with the ability to manage multiple tasks. Proactive attitude and a keen interest in developing a career in business development or sales. Personal Attributes: Eager to Learn: Open to receiving feedback and improving sales skills. Self-Motivated: Driven to achieve goals and complete tasks with minimal supervision. Team Player: Comfortable working collaboratively and contributing ideas to the team. Goal-Oriented: Motivated to support the growth of the business and achieve team objectives. KPIs / Performance Metrics: Number of leads researched and qualified. Contribution to lead generation activities (calls/emails/LinkedIn). Number of meetings set up or coordinated for the business development team. Insight quality from research on industry trends, competitors, and potential clients. Positive feedback from team members and mentors regarding support and contribution. This role would be a great stepping stone for someone looking to gain practical experience in business development, IT services, and sales in a dynamic environment! Let me know if you need further adjustments. #BMS#ItServices

Job Title: Lead Generation Specialist – Outbound (IT Services) Location: Pune Reports To: Sales Manager / Business Development Manager About BMS: BMS is a leading provider of IT solutions and managed services, helping global clients achieve operational efficiency through robust technology support, consulting, and digital transformation services. Job Summary: The Lead Generation Specialist is responsible for identifying, qualifying, and nurturing high-potential prospects for Bharat Managed Services’ IT solutions and managed services. The role focuses on outbound activities—cold calling, email campaigns, LinkedIn outreach, and other digital platforms—to generate sales-qualified leads (SQLs) that translate to new revenue opportunities. The ideal candidate is highly proactive, results-driven, and adept at engaging C-level and IT decision-makers. Key Responsibilities: Outbound Lead Generation: Execute targeted outbound campaigns via phone calls, cold emails, LinkedIn messages, and other channels. Research, identify, and prospect potential clients in target geographies and industries. Maintain a consistent outreach cadence to build a robust pipeline. Lead Qualification: Qualify leads based on company fit, business need, budget, authority, and timeline (BANT or similar frameworks). Book appointments and set up meetings for the sales team with decision-makers. Ensure lead data is accurately entered and updated in the CRM. Revenue Contribution: Own individual targets for sales-qualified leads and revenue contribution. Collaborate with sales and marketing teams to drive opportunities through the funnel to closure. Track, measure, and report KPIs such as number of qualified leads, conversion rates, and pipeline value. Relationship Building: Build strong relationships with prospects through value-based selling, trust-building, and timely follow-ups. Develop tailored pitches and messaging for different buyer personas. Market Intelligence: Stay updated on IT industry trends, competitor offerings, and market conditions. Provide feedback to sales and marketing on prospect needs, objections, and market response. Continuous Improvement: Test and optimize lead generation strategies, messaging, and processes for better results. Contribute to knowledge sharing and best practices within the team. Key Skills & Competencies: Experience: 2–5 years in outbound lead generation, business development, or inside sales—preferably in IT services, SaaS, or technology sector. Tech Savvy: Hands-on with CRM tools (e.g., Salesforce, HubSpot), email automation, LinkedIn Sales Navigator, and lead databases. Communication: Excellent spoken and written English. Confident, persuasive, and clear in all forms of communication. Persistence: Strong resilience for cold outreach and handling objections. Analytical: Ability to research companies, map stakeholders, and identify buying triggers. Self-Motivation: Target-oriented with a proven track record of meeting or exceeding KPIs. KPIs / Performance Metrics: Number of outbound activities (calls/emails/LinkedIn) per week Number of qualified leads generated Conversion rate from outreach to meeting Revenue pipeline created Actual revenue closed attributable to generated leads #BMS #itservices

Job Title: Lead Generation Specialist – Outbound (IT Services) Location: Chennai Reports To: Sales Manager / Business Development Manager About BMS: BMS is a leading provider of IT solutions and managed services, helping global clients achieve operational efficiency through robust technology support, consulting, and digital transformation services. Job Summary: The Lead Generation Specialist is responsible for identifying, qualifying, and nurturing high-potential prospects for Bharat Managed Services’ IT solutions and managed services. The role focuses on outbound activities—cold calling, email campaigns, LinkedIn outreach, and other digital platforms—to generate sales-qualified leads (SQLs) that translate to new revenue opportunities. The ideal candidate is highly proactive, results-driven, and adept at engaging C-level and IT decision-makers. Key Responsibilities: Outbound Lead Generation: Execute targeted outbound campaigns via phone calls, cold emails, LinkedIn messages, and other channels. Research, identify, and prospect potential clients in target geographies and industries. Maintain a consistent outreach cadence to build a robust pipeline. Lead Qualification: Qualify leads based on company fit, business need, budget, authority, and timeline (BANT or similar frameworks). Book appointments and set up meetings for the sales team with decision-makers. Ensure lead data is accurately entered and updated in the CRM. Revenue Contribution: Own individual targets for sales-qualified leads and revenue contribution. Collaborate with sales and marketing teams to drive opportunities through the funnel to closure. Track, measure, and report KPIs such as number of qualified leads, conversion rates, and pipeline value. Relationship Building: Build strong relationships with prospects through value-based selling, trust-building, and timely follow-ups. Develop tailored pitches and messaging for different buyer personas. Market Intelligence: Stay updated on IT industry trends, competitor offerings, and market conditions. Provide feedback to sales and marketing on prospect needs, objections, and market response. Continuous Improvement: Test and optimize lead generation strategies, messaging, and processes for better results. Contribute to knowledge sharing and best practices within the team. Key Skills & Competencies: Experience: 2–5 years in outbound lead generation, business development, or inside sales—preferably in IT services, SaaS, or technology sector. Tech Savvy: Hands-on with CRM tools (e.g., Salesforce, HubSpot), email automation, LinkedIn Sales Navigator, and lead databases. Communication: Excellent spoken and written English. Confident, persuasive, and clear in all forms of communication. Persistence: Strong resilience for cold outreach and handling objections. Analytical: Ability to research companies, map stakeholders, and identify buying triggers. Self-Motivation: Target-oriented with a proven track record of meeting or exceeding KPIs. KPIs / Performance Metrics: Number of outbound activities (calls/emails/LinkedIn) per week Number of qualified leads generated Conversion rate from outreach to meeting Revenue pipeline created Actual revenue closed attributable to generated leads #BMS #itservices