BDC Manager

As a Business Development Manager at Classic Ford Lincoln of Shelby, you will play a crucial role in driving sales success by managing leads and setting appointments for the sales team. Your primary focus will be on generating high-quality appointments to ensure the conversion of leads into loyal customers. Key Responsibilities: - Lead Management: Handle incoming leads from various channels and respond promptly to secure appointments for the sales team. - Appointment Setting: Schedule appointments with qualified leads to ensure high conversion rates. - Customer Interaction: Build rapport with customers through various communication channels to understand their needs. - Follow-up: Engage in follow-up calls to nurture leads and ensure appointments are kept. - CRM Management: Accurately maintain lead data in the CRM system to track appointments and follow-ups. - Team Collaboration: Work closely with the sales team and management to optimize lead handling processes. - Sales Support: Provide necessary assistance to the sales team to facilitate effective deal closures. Requirements: - Proven experience in sales, lead generation, or appointment setting (automotive industry experience is a plus). - Strong communication and interpersonal skills. - Ability to multitask in a fast-paced environment. - Proficiency in using CRM systems and sales tools. - Positive attitude, goal-oriented mindset, and passion for excellent customer service. - Team player with a high school diploma or equivalent. If you are a motivated individual passionate about customer service and driving sales, Classic Ford Lincoln of Shelby welcomes you to join our dynamic team. We offer growth opportunities, a supportive environment, and employee benefits including health coverage, dental, vision, 401(k), and more. Classic Ford Lincoln of Shelby is an equal opportunity employer dedicated to fostering diversity and creating an inclusive workplace for all employees.,