Job
Description
Job Summary: We are seeking a highly experienced Senior Scrum Master with 8+ years of experience in Agile environments, particularly working with fast-paced, cross-functional teams. The ideal candidate will have a strong focus on continuous improvement, with a proven track record of using Agile metrics such as velocity, burndown, and cycle time to drive measurable enhancements in team performance. Experience in the banking or financial services domain is a strong plus. Expertise in JIRA and Confluence is mandatory. Key Responsibilities: Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Serve as a servant-leader and coach to Agile teams, promoting collaboration, innovation, and ownership. Drive continuous improvement by tracking Agile metrics (velocity, burndown, cycle time) and implementing data-driven enhancements. Partner closely with Product Owners to ensure backlogs are well-groomed, prioritized, and aligned with business goals. Remove team impediments, shield the team from distractions, and escalate risks or blockers when necessary. Standardize Scrum practices and contribute to organizational Agile maturity. Ensure high-quality documentation and transparency using JIRA and Confluence (must-have). Foster a culture of open communication, feedback, and shared accountability. Required Qualifications: 8+ years of experience as a Scrum Master in Agile software development environments. Proven track record working with fast-paced delivery teams and delivering high-impact results. Strong command of Agile principles, Scrum practices, and related frameworks (Kanban, SAFe is a plus). Demonstrated experience using Agile metrics to improve performance. E.g., improved velocity through actionable retrospectives. E.g., reduced delivery cycle time by optimizing workflow and WIP limits. Hands-on experience with JIRA and Confluence is required. Excellent facilitation, coaching, and stakeholder management skills. Strong interpersonal skills and a proactive mindset. Experience in the banking or financial services sector is a plus. Certified Scrum Master (CSM), PMI-ACP, or equivalent Agile certification. Nice to Have: Experience with scaled Agile environments (e.g., SAFe, LeSS). Background in software engineering or technical project delivery. Exposure to DevOps or Agile Quality practices.
