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4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Position Summary CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. Consultant: As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. Work you’ll do: As Windows Admin / System Administrator you would be expected to, Monitor all system alerts and assist to resolve complex issues in system hardware and software. Administer efficient work of servers and system and provide support to everyday operations. Analyze system for failure and assist to restore files with help of operating system. Supervise efficient application of various window patches and security controls. Manage and monitor system plans and supervise all activities for plan and unplanned systems. Install and configure various commercial products on window operating systems. Supervise system software processor and prepare upgrade strategies for storage. Administer and execute various management activities and manage all backup activities. Coordinate with various groups and perform troubleshoot on all production problems and provide resolution. Collaborate with networking department and install necessary hardware to systems. Perform research on system technology and provide resolution to complex issues for processes. Manage database, monitor trouble tickets and provide appropriate resolution for same. Determine support to patch application and timeframe for same and develop appropriate strategies. Develop complex system standards and recommend improvements to enhance performance. Coordinate with management and evaluate conduct capacity for system. The team At AMS system administration, we understand that people are our most precious resource. We don’t look at our people as resources but as practitioners leveraging their capabilities in their respective technology domains. We bring together a strong combination of experience, scale and capabilities to help clients address their most complex business problems. The organizational structure of our parent organization, Deloitte LLP (“Deloitte”) and our collaborative approach integrate our consulting services with other Deloitte subsidiaries offering tax services, financial advisory services, and risk management capabilities. Clients depend on us for straightforward advice and results that create value. Qualifications – Consultant Preferred: Experience in Windows Server administration (Windows 2008, 2012), VMware Esxi and Microsoft HyperV Virtualization platforms. Deep knowledge services Windows Server 2003-2016; Experience in administration of AD, DNS, DHCP, DFS, RDS services; VMware Patching and Upgrade experiences. Installation and OS Support - Repair / Re-Installation or fresh Installation Active Directory Planning, Deploying & Administration Maintaining Microsoft Windows based AD servers (2008. 2012, 2016). Authorize Auth-Restores Required: Monitor all system alerts and assist to resolve complex issues in system hardware and software. Administer efficient work of servers and system and provide support to everyday operations. Analyze system for failure and assist to restore files with help of operating system. Supervise efficient application of various window patches and security controls. Manage and monitor system plans and supervise all activities for plan and unplanned systems. Install and configure various commercial products on window operating systems. Supervise system software processor and prepare upgrade strategies for storage. Administer and execute various management activities and manage all backup activities. Coordinate with various groups and perform troubleshoot on all production problems and provide resolution. Collaborate with networking department and install necessary hardware to systems. Perform research on system technology and provide resolution to complex issues for processes. Manage database, monitor trouble tickets and provide appropriate resolution for same. Determine support to patch application and timeframe for same and develop appropriate strategies. Develop complex system standards and recommend improvements to enhance performance. Coordinate with management and evaluate conduct capacity for system. Hands-on experience in administration of WIN 2003, 2008, 2012 is a must Minimum 4+ years of System Administration support experience in WINDOWS production environments with strong hands-on experience in Troubleshooting, Cloning, Patching, and general tasks. How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300688 Show more Show less
Posted 14 hours ago
0 years
3 - 5 Lacs
Pune
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Must have: well versed with Unix Shell Scripting, good in building CI/CD, familiar using Jenkins, Git & Maven Troubleshooting using logs, Splunk / Dynatrace, alert configuration. good knowledge on ITSM – Incident, Change and Problem Management, Must be able to extract, modify, update data into Postgres, SQL DB ͏ Must have: well versed with Unix Shell Scripting, good in building CI/CD, familiar using Jenkins, Git & Maven Troubleshooting using logs, Splunk / Dynatrace, alert configuration. good knowledge on ITSM – Incident, Change and Problem Management, Must be able to extract, modify, update data into Postgres, SQL DB ͏ ͏ Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 14 hours ago
150.0 years
0 Lacs
Pune
On-site
As a person, you’re a learner – a natural leader – someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. About Us Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you. At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. In one of our Manufacturing roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications: Lead plant logistic operation – Receiving RM/ PM, Issuance to Prod as per plan, Inventory accuracy, FG dispatch to various channels – GT / MT/ Ecom, Export. Stock accounting, ensuring all ICP, Supporting Prod in reconciling material consumption and taking excess material back. Ensuring channel specific stickering and delivering as per the call. Managing Indirect material Engineering store inventory and operation This role will be a key member of Factory Leadership Team and CSL Leadership team and operate as tissue connecting plant operations & logistics. ensuring the materials handled and stored as per QMS. To ensure people safety and right practices in warehouse. Responsible all 3P warehouse operation including co packing, dispatch from 3P to customers and depots as needed. This role will develop as a backup / successor for two key roles in India CSL organization (Country logistics & Customer team and order mgmt.) Accountabilities: Major Action: Safety: Administer rules / report noncompliance. Identify hazards. Implement policy / system change for engineering stores. Plan and manage manpower, production, maintenance, grade changes, and trials. Participate in delay and waste reduction activities. No accident / hazard in Engineering Stores area. Implementation of relevant Safety systems. Physical Condition audits at stated frequencies. List brief statements that describe what you do and how you do it (Major Actions), how much time you spend on it (Percent of Total Job); why you do it (Expected End Result); and how you can tell whether you have done it (Ways to Measure Accomplishment). Rank each statement according to importance (1 being the most important). Warehouse Management: To develop business plan & Initiative for Mill logistics operation Ensure Warehouse operation, coordination with transporter, 3 P logistic operation. Lead control the RM/ PM / FG inventory at optimum level, minimize obsolete & slow-moving material, Timely disposal of reject material Support production from input and output material movement and uninterrupted plant operation. Ensure proper storage & handling of indirect material. Ensure production entries and transfer entries are and accounting entries are done on timely basis and on daily basis. Monthly closing activities –Ensure the month closer activities are done as per the central plan. Preparing Material Variance report, reviewing and taking due approval to post entries. Dispatch coordination & 3P Activities monitoring: Ensure the FG dispatches are happening as per the dispatch plan. Coordinate between production, 3p and transporters for daily dispatches. Work closely with sales supply team to ensure timely order fulfilment to Ecom / MT channels. Support to Ecom / MT channels by providing special labelling and transportation to close connect with Ecom and MT channels to ensure customers are getting due service. Export order execution - Coordination for export order execution as per schedule and ensure the proper documentation for export shipment. Ensure RM PM or semifinished goods movements are as per plan. Monitoring the accounting of 3P material transfer, FG SFG accounting, periodically and reconciliations of material lying at 3P’s. Stock accounting and effective ICP implementation: Ensure daily stocks taking, recording of all receipts, reviewing and confirming the inventories. Ensure the controls are in place for material accounting and material movements, Reviewing the process on regular basis and confirmation to ICP. Conducting monthly stock check with external auditors and preparing material variance report. Taking corrective steps to minimize the stock gaps and variance. Facilitating SLOB and timely write off slow / nonmoving items from inventory Warehouse Administration, Quality Assurance, Safety and Controls: Ensure the safety & Quality norms are followed in warehouse. Controlling, monitoring and motivating warehouse team to continuously increase the efficiency of warehouse team for delivering the best. Ensure that Raw Material / Packaging material/ FG is kept in clean hygienic condition. Storing and stacking norms are followed. Ensure that QMS requirements related to warehouse are fulfilled. FIFO in RM/PM and FG is maintained as per requirement. Materials are stored as per batches and back tracing is in place. Expected End Result (Why you do it?): Product is delivered to the Customers as per the agreed schedule and in good condition. Controlling the inventory (RM PM, SFG, FG, Engg Store), material movements and inventory accounting. Uninterrupted Plant operation by seamless flow of material. Quality and Safety standards are followed consistently. Driving cost, automation and team capability. Ensure 3P supply and accounting is right. Ways to Measure Accomplishment (How you can tell you have done it?): Customer feedback on OTIF, No complaints on shortage or wrong deliveries. No excess or short inventory impacting the production negatively. Material variances are minimal and is on reducing trend. Driving automation, building better system and delivering benchmark operational cost. No quality / safety issue related to WH operation. Major Challenges: Describe the most difficult types of problems, or the major challenges you face in performing your job. Managing all material (RM, OM, SFG, FG & Engg) inventories with 100% accuracy. WH area is more than 1.6 Lac. Sqft and the SKU will be close to 1000. Meeting customer expectations by delivering OTIF. No short no Excess. Managing various stakeholders. This role is responsible for overall warehouse & stores management: Strategically manage warehouse / Stores in compliance with company’s policies and vision. Oversee receiving, warehousing, distribution and maintenance operations. Setup layout and ensure efficient space utilization. Initiate, coordinate and enforce KC Internal control policies and procedures. Adhere to all warehousing, handling and shipping legislation requirements. Maintain standards of health and safety, hygiene and security. Manage stock control and reconcile with data storage system outward stock movement as per dispatch plan received from planning team and timely delivery. Close coordination with Transporter/ logistic team to dispatch FG on time Postgraduate in Commerce, having at least 10 years’ experience in FMCG industry in commercial/warehouse department. Desirable: Diploma in material management or Diploma in export and import management. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, please check out the careers website. And finally, the fine print…. For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. #LI-Hybrid .
Posted 14 hours ago
5.0 years
1 Lacs
Mumbai
On-site
Roles and Responsibilities 1. Overall Project Leadership - Direct and oversee project completion: This means ensuring the project is finished on time, within budget, and meets all requirements. Develop project plan: This involves creating a roadmap for the project, including schedules, resource allocation, and work breakdown structures. Assess risks and plan contingencies: Identifying potential problems and having backup plans in place to address them. Manage stakeholders: This includes clients, internal teams (planning, export, sales), and upper management. 2. Project Monitoring and Communication - Conduct site reviews/virtual visits: Regularly checking on project progress and addressing any issues on-site. Attend meetings: Participating in departmental reviews and target meetings to keep everyone informed. Maintain project logs and reports: Keeping track of important documents, reports, and meeting minutes. Client communication: Establishing communication channels with clients, including regular phone calls and meetings. Track project progress: Monitoring the critical path of the project to ensure it stays on schedule. 3. Financial Management- Understand and approve project cash flow: Keeping an eye on project finances and approving spending plans. Manage vendors and clients: Ensuring financial aspects align with project strategies. Update management on overall cash flow: Providing financial updates to management 4. Production and Quality - Plan production based on dispatch schedules: Coordinating production with project requirements. Research and develop new products: Continuously improving the product portfolio. Implement production improvements: Looking for ways to optimize production processes (e.g., Kaizen, JIT). Develop and maintain quality management methods: Ensuring consistent product quality. 5. Procurement and Supply Chain - Commit project target dates: Setting realistic timelines for project completion. Manage procurement processes: Overseeing the purchase of materials and equipment. Evaluate and approve vendor performance: Ensuring vendors meet project requirements. Manage regulatory compliance: Following relevant regulations during procurement. Monitor project progress related to procurement: Tracking aspects like indent execution, labor planning, and dispatch schedules 6. Reporting and Review - Provide project updates: Keeping Directors informed through Management Information Systems (MIS). Prepare project reconciliations: Ensuring project finances align with plans. Evaluate commercial risks and develop mitigation strategies: Identifying potential financial risks and proposing solutions. Job Type: Full-time Pay: From ₹100,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Leadership : 5 years (Required) Project Monitoring: 5 years (Required) Financial Management: 5 years (Required) Project Management: 5 years (Required) total work: 10 years (Required) HVAC: 6 years (Required) Clean Room Partition: 6 years (Required) Location: Mumbai, Maharashtra (Required) Willingness to travel: 25% (Required) Work Location: In person
Posted 14 hours ago
10.0 years
0 - 0 Lacs
India
On-site
Job Summary: We are seeking a highly skilled IT professional with extensive experience in NAS storage solutions. The ideal candidate will possess over 10 years of broad IT experience, with a primary focus on Storage, Virtualization, Cloud (IBM Cloud, AWS, Azure), Backup, Disaster Recovery, and UNIX environments. Key Responsibilities: 1. Design, implement, and maintain robust IT network infrastructures, focusing on Network Attached Storage (NAS) systems. 2. Extensive knowledge in NetApp Clustered/7-Mode Data ONTAP, EMC 3. VNXe, Clarrion, Cellerra and IBM Storwize Storage Products. 4. Manage and optimize cloud solutions, particularly in IBM Cloud, AWS, and Azure environments, with a minimum of 5 years of hands-on experience. 5. Develop and execute comprehensive storage design and sizing strategies, ensuring optimal performance, reliability, and scalability. 6. Lead the deployment and configuration of Data Protection solutions, including Commvault, NetBackup, and Veeam, based on whitepapers published by the candidate. 7. Liaise with clients to understand their needs, translating these requirements into appropriate technical solutions. 8. Ensure business continuity and disaster recovery plans are in place, tested, and updated regularly. 9. Provide expert guidance in UNIX environments and maintain proficiency in the latest virtualization technologies, specifically ESXi. 10. Maintain current certifications relevant to NetApp technologies, including but not limited to NetApp Certified Data System Administrator (NCDA-Clustered Data ONTAP), NetApp Certified Solution Architect - SAN, Business Continuity, and Backup & Restore (NS0-301, NS0-320, NS0-310 respectively), and NetApp Certified Storage Expert (NSCE). Qualifications: 1. Over 10 years of comprehensive experience in IT, encompassing Storage, Virtualization, Cloud (IBM Cloud, AWS, Azure), Backup, Disaster Recovery, and UNIX environments. 2. Demonstrated ability to manage and lead large-scale IT projects. 3. Proven track record as a Solution/Infrastructure/Storage Architect. 4. Certifications in NetApp technologies, including NCDA-Clustered Data ONTAP, NS0-301, NS0-320, NS0-310, and NSCE. 5. In-depth knowledge of Data Protection solutions, preferably with published whitepapers as a technical author. 6. Excellent communication and interpersonal skills to liaise effectively with clients and stakeholders. 7. Strong analytical and problem-solving abilities. The successful candidate will play a crucial role in shaping our organization's digital landscape, bridging the gap between business objectives and technological capabilities. If you're passionate about IT infrastructure and dedicated to delivering top-notch storage solutions, we would welcome your application. Job Type: Full-time Pay: ₹860.00 - ₹1,200.00 per hour Application Question(s): This role requires immediate joining. Can you confirm if you’re available to start right away? Experience: Network Attached Storage: 4 years (Required)
Posted 14 hours ago
3.0 - 5.0 years
2 - 10 Lacs
Pune
On-site
ITIL framework knowledge and operational experience in Availability & Capacity Management. Responsibilities include the following ITIL framework knowledge and operational experience in Availability & Capacity Management. Responsibilities include the following: Work with Service Towers to obtain requirements to ensure that new or modified IT services will meet availability targets Work with Service Towers to produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future n ITIL framework knowledge and operational experience in Availability & Capacity Management. Responsibilities include the following: Work with Service Towers to obtain requirements to ensure that new or modified IT services will meet availability targets Work with Service Towers to produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business Works with Service towers t 3- 5 years of experience in Availability & Capacity Management (B2)rs of experience in Availability & Capacity Management (B2 ITIL framework knowledge and operational experience in Availability & Capacity Management. Responsibilities include the following: Work with Service Towers to obtain requirements to ensure that new or modified IT services will meet availability targets Work with Service Towers to produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business Works with Service towers to enhance IT service availability including Monitoring, measuring, analysing and reporting service and component availability Work with Service Towers to produce and maintain an Availability Plan which prioritises and plans IT availability improvements Ensures that availability-related incidents and problems are addressed and that service performance achievements meet or exceed all of their agreed performance targets. Ensures Service Towers assess the availability impact of new change requests Is responsible for monitoring IT availability levels, comparing actual levels against targets, and addressing shortfalls o enhance IT service availability including Monitoring, measuring, analysing and reporting service and component availability Work with Service Towers to produce and maintain an Availability Plan which prioritises and plans IT availability improvements Ensures that availability-related incidents and problems are addressed and that service performance achievements meet or exceed all of their agreed performance targets. Ensures Service Towers assess the availability impact of new change requests Is responsible for monitoring IT availability levels, comparing actual levels against targets, and addressing shortfalls eeds of the business Works with Service towers to enhance IT service availability including Monitoring, measuring, analysing and reporting service and component availability Work with Service Towers to produce and maintain an Availability Plan which prioritises and plans IT availability improvements Ensures that availability-related incidents and problems are addressed and that service performance achievements meet or exceed all of their agreed performance targets. Ensures Service Towers assess the availability impact of new change requests Is responsible for monitoring IT availability levels, comparing actual levels against targets, and addressing shortfalls Work with Service Towers to obtain requirements to ensure that new or modified IT services will meet availability targets Work with Service Towers to produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business Works with Service towers to enhance IT service availability including Monitoring, measuring, analysing and reporting service and component availability Work with Service Towers to produce and maintain an Availability Plan which prioritises and plans IT availability improvements Ensures that availability-related incidents and problems are addressed and that service performance achievements meet or exceed all of their agreed performance targets. Ensures Service Towers assess the availability impact of new change requests Is responsible for monitoring IT availability levels, comparing actual levels against targets, and addressing shortfalls Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ 3- 5 years of experience in Availability & Capacity Management (B2)rs of experience in Availability & Capacity Management (B2 ITIL framework knowledge and operational experience in Availability & Capacity Management. Responsibilities include the following: Work with Service Towers to obtain requirements to ensure that new or modified IT services will meet availability targets Work with Service Towers to produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business Works with Service towers to enhance IT service availability including Monitoring, measuring, analysing and reporting service and component availability Work with Service Towers to produce and maintain an Availability Plan which prioritises and plans IT availability improvements Ensures that availability-related incidents and problems are addressed and that service performance achievements meet or exceed all of their agreed performance targets. Ensures Service Towers assess the availability impact of new change requests Is responsible for monitoring IT availability levels, comparing actual levels against targets, and addressing shortfalls
Posted 14 hours ago
3.0 years
3 - 15 Lacs
Nāgpur
On-site
Key Responsibilities: Design, implement, and maintain CI/CD pipelines using tools like Jenkins, GitLab CI, or Azure DevOps. Automate infrastructure deployment using tools such as Terraform, Ansible, or CloudFormation. Work with cloud platforms (AWS, Azure, GCP) to manage services, resources, and configurations. Develop and maintain Docker containers and manage Kubernetes clusters (EKS, AKS, GKE). Monitor application and infrastructure performance using tools like Prometheus, Grafana, ELK, or CloudWatch. Collaborate with developers, QA, and other teams to ensure smooth software delivery and operations. Troubleshoot and resolve infrastructure and deployment issues in development, staging, and production. Maintain security, backup, and redundancy strategies for critical infrastructure. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. 3 to 5 years of experience in a DevOps role. Experience with one or more cloud platforms: AWS, Azure, or GCP. Proficiency in scripting languages: Bash, Python, or PowerShell. Hands-on experience with containerization (Docker) and orchestration (Kubernetes). Experience with configuration management and Infrastructure as Code tools. Solid understanding of networking, firewalls, load balancing, and monitoring. Strong analytical and troubleshooting skills. Good communication and collaboration abilities. Azure, Docker, Kubernetes, Terraform, Jenkins, CI/CD Pipelines, Linux, Git Preferred Qualifications: Certifications in AWS, Azure, Kubernetes, or related DevOps tools. Familiarity with GitOps practices. Exposure to security best practices in DevOps. Job Type: Full-time Pay: ₹390,210.46 - ₹1,566,036.44 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person Speak with the employer +91 8369431086
Posted 14 hours ago
3.0 - 6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary Position Summary CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE Level: Consultant As a Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. As an AWS Infrastructure Engineer, you play a crucial role in building, and maintaining a cloud infrastructure on Amazon Web Services (AWS). You will also be responsible for the ownership of tasks assigned through SNOW, Dashboard, Order forms etc. The work you will do includes: Build and operate the Cloud infrastructure on AWS Continuously monitoring the health and performance of the infrastructure and resolving any issues. Using tools like CloudFormation, Terraform, or Ansible to automate infrastructure provisioning and configuration. Administer the EC2 instance’s OS such as Windows and Linux Working with other teams to deploy secure, scalable, and cost-effective cloud solutions based on AWS services. Implement monitoring and logging for Infra and Apps Keeping the infrastructure up-to-date with the latest security patches and software versions. Collaborate with development, operations and Security teams to establish best practices for software development, build, deployment, and infrastructure management Tasks related to IAM, Monitoring, Backup and Vulnerability Remediation Participating in performance testing and capacity planning activities Documentation, Weekly/Bi-Weekly Deck preparation, KB article update Handover and On call support during weekends on rotational basis Qualifications Skills / Project Experience: Must Have: 3 - 6 years of hands-on experience in AWS Cloud, Cloud Formation template, Windows/Linux administration Understanding of 2 tier, 3 tier or multi-tier architecture Experience on IaaS/PaaS/SaaS Understanding of Disaster recovery Networking and security expertise Knowledge on PowerShell, Shell and Python Associate/Professional level certification on AWS solution architecture ITIL Foundational certification Good interpersonal and communication skills Flexibility to adapt and apply innovation to varied business domain and apply technical solutioning and learnings to use cases across business domains and industries Knowledge and experience working with Microsoft Office tools Good to Have: Understanding of container technologies such as Docker, Kubernetes and OpenShift. Understanding of Application and other infrastructure monitoring tools Understanding of end-to-end infrastructure landscape Experience on virtualization platform Knowledge on Chef, Puppet, Bamboo, Concourse etc Knowledge on Microservices, DataLake, Machine learning etc Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 3 – 6 years of experience working with AWS, System administration, IaC etc Location: Hyderabad/ Pune The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302308 Show more Show less
Posted 14 hours ago
2.0 years
0 - 0 Lacs
Mumbai
On-site
Only Males are preferred ° Management of NAS Box, Firewall, Switches , APs , Routers , UPS and other IT assets of their Respective School/College. ° Downloading & Installation of New Authentic/Authorized softwares across all pcs. ° Install OS & Antivirus Updates and perform Virus scanning on a Day to Day basis. ° All Kind of IT Support for Applane ERP during Report Cards, Fees Collection and ID card process. ° Supervision of Computer Lab’s for PC/Laptops and other IT assets. ° Installation of various Educational Softwares requested by School Teacher and Principal. ° Troubleshooting of Office Equipments and peripherals like Printer, Scanner , IP camera, Firewall, etc ° Give support for SMS Services in case of emergency to school. ° Projector /Plasma LCD Arrangements/installation for Internal Presentation, Visiting Faculties or Guests. ° IT supports required by Teachers for various functions/events/occasions/workshops/Project Display. ° IT & NON IT support during Annual days and Sports days. ° Maintaining 99% Uptime for Lan Network & Internet connections and Taking charge in Trouble shooting during crises. ° Vendor Management for Cartridge and other IT consumables like CDS, Pendrive, etc ° Training and Troubleshooting for Non-IT Staff for various applications, Saas applications or google Apps applications. ° Regular followup with Local Users for their own DATA backup on NAS. ° iPod/Tablet Charging and Managing Apps by syncing regularly. ° Giving IT support to accounts for Tally problems like rewrite company, Backup etc. ° Giving IT support to Teachers and Parents for Google Classroom Related.. ° Giving IT support during registration of STD X. ° Sending a weekly basis Job Card of Computer Lab, Classroom Desktop and TV’s, Tabletes, Staff Room Systems. ° Sending daily basis reports of Firewall, Health Report of Nas Server, CCTV Cameras & Data recording updates. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Shift: Day shift Application Question(s): What is your last/current salary? What is your expected salary? How soon can you join us? Experience: IT: 2 years (Preferred) Work Location: In person
Posted 14 hours ago
5.0 - 8.0 years
4 - 6 Lacs
Mumbai
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Windows Server Admin. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 14 hours ago
3.0 - 5.0 years
0 Lacs
Mumbai
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Storage Infra Consulting. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 14 hours ago
1.0 - 3.0 years
4 - 6 Lacs
Mumbai
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Microsoft Active Directory Admin. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 14 hours ago
0 years
0 Lacs
Mumbai
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 14 hours ago
0 years
0 - 0 Lacs
India
Remote
· Troubleshooting desktop / laptop OS issues like Win 10/11 & Mac OS and support for standard software issues · Isolate system issues, diagnose standard software issues and report hardware issues to respective Vendors. · Configure desktop and laptop as per the desktop/laptop standardization policies of customer · Installation / re-installation / configuration of in-scope client software / applications · Troubleshooting issues related to standard office software’s (MS Office Word, Excel, and PowerPoint etc.) and Internet client · Relocation of Computers & Peripherals as required by users. Logistic to be provided by · Configuration and fine‐tuning of existing applications on computers such as internet browsers and office automation application settings · Coordination with 3rd parties and other units for resolution in incidents and problems · Continually monitor environment to ensure best practices and set guidelines are being followed. · Support for local area network issues (LAN), DHCP client · Installation / re-installation / configuration of systems, printers, scanners · Install antivirus software and check virus definition auto updates · Install approved patches onto desktops / laptops · Configure Print Queues for Servers / Users / Groups · Troubleshoot print queue related issues · Configure appropriate rights and permissions for accessing printers · Remove virus from respective desktop / laptop with the antivirus software. · Upgrade of Desktop Operating Systems & software’s · 3rd Party Supplier coordination · Creating, updating SOP documents · Strong analytical and problem-solving abilities · Incident and Problem Support: This involves break/fix, configuration issues. · Participate in on-call rotation (as required) for emergency technical support and planned maintenance activities · Should be flexible to work in rotational shifts · Stocking location for hot swap devices for VIP / Event Locations devices–laptops, tablets, mobile devices · Support the various types of devices including Windows, Mac and Tablet · Trainings–new technology, soft skills and technical training for non-standard devices · Quick resolution techniques-based on VIP profile and business application utilization · Identified backups-VIP/ Event Location support engineer backup and device backup · User access credentials and security clearances-the VIP / Event support engineers shall be provided with admin privileges on VIP / Event location devices, along with access to the AD database to generate user specific account details. The process shall reduce the dependency on the remote team for support and increase the first-time fix rate along with the user satisfaction · Line of communication establishment with secretaries / Event Managers · Knowledge of user / event preferences, including desktop screenshots and Settings · Exclusive monitoring and reporting mechanisms agreed · Knowledge Base on key learnings–part of the Knowledge Acquisition Phase · Comprehensive VIP user / Event Location database covering assets, gadgets, usage pattern, and best time to serve, applications installed, contact numbers, etc. · VIP user location / Event location MAP-Grid layout of VIP user locations, including executive briefing rooms and conference rooms Job Type: Full-time Pay: ₹22,000.00 - ₹40,000.00 per month Benefits: Food provided Shift: Rotational shift Application Question(s): Are you ok for rotational shifts? How much will you rate yourself on your English Communication between 1 - 10? Years of experience CTC & Expected CTC Current location Work Location: In person Application Deadline: 19/06/2025
Posted 14 hours ago
0.0 - 2.0 years
2 - 8 Lacs
Chennai
Remote
About Radian Generation Radian Generation is a global provider of critical technology-forward services designed specifically to support the comprehensive lifecycle of renewable facilities—including solar, wind, and energy storage. Who We Serve Radian Generation’s wide range of commercial, technical, and compliance services provide developers, owners, and operators with critical insights into each aspect of their assets to make better-informed decisions. Radian Generation is committed to supporting greater diversity in the renewable energy industry. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Role and Responsibilities The MSS Engineer 2 executes assigned work orders, including support tickets and project tasks to meet Managed Security Services Provider (MSSP) and other contractually defined obligations for new and existing customer facilities. This role will perform routine and scheduled maintenance and support tasks, work break/fix and other trouble and support tickets, act as a subject matter expert for programs and products offered, and respond to other emergent conditions across the fleet. Candidates must possess a strong understanding of and direct experience with concepts and best practices related to IT/OT systems. The candidate will act as an escalation step within the MSS team framework. The candidate must possess strong security and a strong network posture. This is an opportunity to be part of a world-class team operating at the nexus of two of the most exciting and fastest-growing sectors in renewable energy today: SCADA IT/OT and mission-critical software. MSSP tasks User provisioning and management, upgrade/patch, monitoring, problem resolution, and configuration management. Execute all provided Standard Operating Procedures (SOP) and policies. Modify permissions and access control lists. Perform routine management of backup and recovery services; file and disk management; and virus protection. Maintain consistent operation of multi-user systems, including coordination with internal and external stakeholders. Engage with internal and external parties (e.g., ISPs, vendors) to troubleshoot and resolve issues, escalating as necessary to ensure timely resolution. Perform design, implementation, and administration activities for complex power generation computing environments on networks, communications, and infrastructure. Evaluate host, system, and network configurations for newly acquired sites and make recommendations for improvement. Review security, antivirus, traffic, and event logs. Adhere to cybersecurity and information security procedures, guidelines, and policies. Evaluate vendor products, services, and suggestions. Perform hardware and software upgrades. Perform routine management of backup and recovery services; file and disk management; and virus protection. Other Report project status for all recurring and non-recurring efforts as required. Attend staff and client meetings as required. • Availability for 24-hour on call duty to meet customer requirements.• Availability to make occasional, planned shifts in work hours to accommodate efforts that can only be performed after generation hours. Develop and document technical processes and procedures as needed. Ensure that required tasks are completed or directed to others as necessary. Effective written and oral communication at all organizational levels internally and with external customers. Analyze known and ad-hoc requirements to determine an efficient schedule, workflow, and process to complete. Provide Subject Matter Expertise in the evolution of IT/OT framework programs developed for our customers, which include product selection, infrastructure design, and security policies. Execute SOPs. Provide escalation to SOC and level 1 engineers. Perform custom audits, reporting and analytics within the MSS team. Preferred Experience Experience in NERC CIP-regulated environments is preferred. Experience in compliance programs or standard-driven environments (e.g., PCI- DSS, NIST, ISO-27001) SOC, NOC, or other operation center experience Work experience in at least one of the following areas: Network and infrastructure design, deployment, or maintenance. Power generation, especially renewable energy. Required Qualification & Education A university technical degree or minimum 0-2 years of relevant IT/OT professional experience. Direct or indirect service experience and/or experience providing remote support. • Ability to read electrical, network, infrastructure, and cabling drawings.• All applicants must have prior professional IT/OT systems management experience and knowledge in at least two of the following fields: Server hardware and OS management. Networking and infrastructure design, implementation, and management. Cybersecurity, including Next-Generation Firewall configuration and management. Remote infrastructure and network support. Data storage and recovery. Work experience in at least one of the following focus areas is required: Tier 2 or Tier 3 IT network/telecommunication support. IT infrastructure design or support. Computer network design or support. Host hardening or security monitoring (Cybersecurity). Skills & Competencies Ethical, responsible, and reliable. Self-motivated. Desire to learn and share newly acquired knowledge with colleagues. Remain cool under pressure in a fast-changing environment. Navigate business and technical challenges with ease. Effective oral and written communication with peers, external customers, and direct supervisors. Exceptional organizational skills required. Strong team collaborator. Independently make decisions and solve problems. • Accurately remember and clearly communicate detailed technical information.• Able to work in an electrical environment. This may have been achieved through formal training, previous work experience, or the ability to demonstrate electrical safety skills. A valid driver’s license is required. NGFW configuration, maintenance, and administration. Microsoft Windows Server support. Effective written and oral communication at all organizational levels, including engineers, end-users, and external customers. Additional Notes This position requires participation in the company’s 24/7 on call rotation. Occasionally required to lift and move up to 50 pounds. Must be willing and able to travel throughout North America, or internationally as required.
Posted 15 hours ago
8.0 - 10.0 years
3 - 7 Lacs
Chennai
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Linux Admin. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
3.0 years
4 - 10 Lacs
Chennai
On-site
- 3+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience - Experience defining requirements and using data and metrics to draw business insights - Experience with SQL or ETL - Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages - 1+ years of tax, finance or a related analytical field experience Are you passionate about solving business challenges at a global scale? Amazon Employee Services is looking for an experienced Business Analyst to join Retail Business Services team and help unlock insights which take our business to the next level. The candidate will be excited about understanding and implementing new and repeatable processes to improve our employee global work authorization experiences. They will do this by partnering with key stakeholders to be curious and comfortable digging deep into the business challenges to understand and identify insights that will enable us to figure out standards to improve our ability to globally scale this program. They will be comfortable delivering/presenting these recommended solutions by retrieving and integrating artifacts in a format that is immediately useful to improve the business decision-making process. This role requires an individual with excellent analytical abilities as well as an outstanding business acumen. The candidate knows and values our customers (internal and external) and will work back from the customer to create structured processes for global expansions of work authorization, and help integrate new countries/new acquisitions into the existing program. They are experts in partnering and earning trust with operations/business leaders to drive these key business decisions. Responsibilities: - Own the development and maintenance of new and existing artifacts focused on analysis of requirements, metrics, and reporting dashboards. - Partner with operations/business teams to consult, develop and implement KPI’s, automated reporting/process solutions, and process improvements to meet business needs. - Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. - Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks. - Participate in strategic and tactical planning discussions. - Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs. - Excellent writing skills, to create artifacts easily digestible by business and tech partners. Key job responsibilities • Design and develop highly available dashboards and metrics using SQL and Excel/Tableau/QuickSight • Understand the requirements of stakeholders and map them with the data sources/data warehouse • Own the delivery and backup of periodic metrics, dashboards to the leadership team • Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies • Execute high priority (i.e. cross functional, high impact) projects to improve operations performance with the help of Operations Analytics managers • Perform business analysis and data queries using appropriate tools • Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area Experience in Amazon Redshift and other AWS technologies Experience creating complex SQL queries joining multiple datasets, ETL DW concepts Experience in SCALA and Pyspark Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
7.0 - 10.0 years
5 - 8 Lacs
Chennai
On-site
Position: Database Admin- Redshift Purpose of the Position: You will be a critical member of the Infocepts Cloud Data Administrator Team. This position requires a deep understanding of Amazon Redshift, database performance tuning, and optimization techniques. Strong foundation in database concepts, SQL, and experience with AWS services is essential. Location: Nagpur/Pune/Bangalore/Chennai Type of Employment: Full-time Key Result Areas and Activities: Design and Development: Design, implement, and manage Redshift clusters for high availability, performance, and security. Performance Optimization: Monitor and optimize database performance, including query tuning and resource management. Backup and Recovery: Develop and maintain database backup and recovery strategies. Security Enforcement: Implement and enforce database security policies and procedures. Cost-Performance Balance: Ensure an optimal balance between cost and performance. Collaboration with Development Teams: Work with development teams to design and optimize database schemas and queries. Perform database migrations, upgrades, and patching. Issue Resolution: Troubleshoot and resolve database-related issues, providing support to development and operations teams. Automate routine database tasks using scripting languages and tools. Continuous Learning: Stay updated with the latest Redshift features, best practices, and industry trends. Deliver technology-focused training sessions and conduct expert knowledge sharing with client stakeholders as needed. Documentation and Proposals: Assist in designing case study documents and collaborate with Centre of Excellence/Practice teams on proposals. Mentorship and Recruitment: Mentor and groom junior DBAs and participate in conducting interviews for the organization. Value-Added Improvements: Propose improvements to the existing database landscape. Product Team Collaboration: Collaborate effectively with product teams to ensure seamless integration and performance. Essential Skills: Strong understanding of database design, performance tuning, and optimization techniques Proficiency in SQL and experience with database scripting languages (e.g., Python, Shell) Experience with database backup and recovery, security, and high availability solutions Familiarity with AWS services and tools, including S3, EC2, IAM, and CloudWatch Operating System - Any flavor of Linux, Windows Desirable Skills: Knowledge of other database systems (e.g., Snowflake, SingleStore, PostgreSQL, MySQL) AWS Certified Database - Specialty or other relevant certifications Prior experience of working in a large media company would be added advantage Qualifications: Bachelor?s degree in computer science, engineering, or related field (Master?s degree is a plus) 7-10 years of experience as a Database Administrator, with at least 5 years of experience specifically with Amazon Redshift Demonstrated continued learning through one or more technical certifications or related methods Experience with data warehousing concepts and ETL processes Qualities: Should be a quick and self-learner and be ready to adapt to new technologies as and when required Should have the capability to deep dive and research in various technical related fields Able to communicate persuasively through speaking, writing, and client presentations Able to consult, write, and present persuasively Able to work in a self-organized and cross-functional team Able to iterate based on new information, peer reviews, and feedback Location India Years Of Exp 7 to 10 years
Posted 15 hours ago
0 years
0 Lacs
India
On-site
Position: Data Entry Operator Location: Vadapalani , Chennai Shift: Day Shift only Shift Time: 9:00 am - 5:30 pm Working Days: Monday to Saturday Experience: Fresher Work type: Work From Office only We are looking for a Data Entry operator. To be a successful data entry operator, you should possess excellent typing skills and be attentive to detail. Roles and Responsibilities: Entering customer and account data from source documents within time limits Compiling, verifying accuracy and sorting information to prepare source data for computer entry Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output Apply data program techniques and procedures Generate reports, store completed work in designated locations and perform backup operations Keep information confidential Proficient in MS - Excel Required: Any UG Degree The ability to work independently or as part of a team. Job Types: Full-time, Permanent Pay: Up to ₹10,000.00 per month Schedule: Day shift Application Question(s): Are you OK with monthly package of 10k / month? (Without ESI & PF) Education: Bachelor's (Required) Work Location: In person
Posted 15 hours ago
5.0 - 8.0 years
3 - 6 Lacs
Coimbatore
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Linux Admin. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
0.0 - 3.0 years
2 - 3 Lacs
Chennai
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 0-3 years of experience in Customer Service or Technical Support Experience with Cisco Nexus and IOS technologies Experience with F5 ASM and LTM configuration and troubleshooting Preferred Technical and Professional Experience Cisco certified Experience with network automation/scripting Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 15 hours ago
3.0 years
4 - 5 Lacs
Rajakilpakkam
On-site
Ø Installation, configuration, and maintenance of IT hardware, including desktops, laptops, printers, and networking equipment. Ø Managing Active Directory: User & Group Creation, management, Password, DHCP Service, File & Printer Sharing. Ø Application Support: office 365 mail, SAP, 3D tool, CrowdStrike, Matrix ,Yotta safe Intranet, Extranet, Production application & RDP troubleshooting. Ø Address users' tickets from ticketing tool regarding hardware, software, and networking. Ø Provide technical support to employees for hardware and software-related issues from various locations units. Ø Ensure data backup and recovery procedures are in place and regularly. Ø Assist in ensuring IT security best practices, such as antivirus management, access control, and patch management. Ø Work closely with the IT team to ensure efficient IT operations. Job Type: Full-time Pay: ₹400,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Education: Bachelor's (Required) Experience: System Admin: 3 years (Required) License/Certification: System Admin (Required) Application Deadline: 21/06/2025 Expected Start Date: 17/06/2025
Posted 15 hours ago
2.0 years
0 - 0 Lacs
Chennai
On-site
Experience: 2+ Years Location: Chennai Notice Period: Immediate Responsibilities- · Must have experience in O365, Macbook Configuration. · Maintenance and troubleshooting of standard software packages. · Microsoft OS, System Software, and Technologies. Installation and upgrades. · Fault finding like MS-office / O 365 related issues resolution · Problems related to the usage of the internet and emails. · Maintaining Regular call Reports. · Coordinate with Internal authorities/Department for IT solutions. · Knowledge of Windows client and server OS troubleshooting · L1 Support for network troubleshooting · L1 Support for server standard roles · Timely Suggestions to improve existing the IT infrastructure · Basic knowledge of server · Maintain the asset list as per Customer Standard. · Basic Troubleshooting of the internet lease line. · Firewall/Network security basic troubleshooting and configuration. · L1 Support for standard Backup solution. · Hands-on experience on Cisco devices like switches · Experience on active directory, user management · Installation of Operating Systems, Updating latest OS, Software’s, Antivirus software, Routers/Switches, IP Cameras, Scanner and Printers. · Installing, Configuring and securing Wireless. · Take care of Hardware/Software/ Networking Requirements as per the Organizational Needs. · Providing technical support · Attending to the work of service maintenance and troubleshooting of computer Hardware and Networking. Interested can share on admin@mbmpl.com Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Weekend availability Work Location: In person
Posted 15 hours ago
3.0 - 5.0 years
3 - 6 Lacs
Coimbatore
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver No Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Windows Server Admin. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 15 hours ago
6.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Title: Storage and Backup Engineer Location: [Remote] Mode: Contract Experience: 6+ Years Job Type: Full-Time 🔹 Role Summary: We are seeking an experienced Storage and Backup Engineer to manage and optimize data protection infrastructure built on IBM Storage Fusion HCI, Ceph, and Red Hat OpenShift Data Foundation (ODF). This role is responsible for post-deployment operational support, including backup policy enforcement, Ceph monitoring, disaster recovery validation, and persistent volume management for containerized workloads. 🔧 Key Responsibilities: Configure and manage backup strategies using IBM Spectrum Protect Plus or equivalent backup solutions for OpenShift container workloads. Administer and monitor Ceph storage clusters (block, file, and object), ensuring availability and performance. Implement snapshot-based and scheduled backup solutions for OpenShift Persistent Volumes (PVCs). Coordinate with application/database teams to align backup and recovery processes (e.g., Oracle DB, PVC-based workloads). Validate data replication, disaster recovery readiness, and failover mechanisms in production and DR setups. Set up and maintain health checks, alerts, and usage optimization for storage resources. Troubleshoot and resolve storage and backup issues post-Go Live. 🧠 Required Skills and Experience: 6+ years of experience with enterprise-grade storage and backup platforms. Strong hands-on experience with: IBM Storage Fusion / Spectrum Protect Red Hat OpenShift Data Foundation (ODF) Ceph cluster operations (scaling, rebalancing, failure handling) Understanding of Kubernetes CSI drivers and volume provisioning. Knowledge of replication, DR testing, and failover practices. Ability to coordinate with infra/network teams for end-to-end data flow validation. 🏅 Preferred Certifications: Red Hat Certified Specialist in OpenShift Administration IBM Certified Administrator – Spectrum Protect / Fusion HCI Ceph Storage Administrator Certification Would you like this formatted for LinkedIn, a career portal, or email campaign? Apply Now Mail: r4@hiking-it.com Call: 8019482727 Show more Show less
Posted 15 hours ago
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