Backend Operations Home Loan

Job Summary:

The Sr. Relationship Manager – DSA Vertical is responsible for managing and growing a portfolio of Direct Selling Agents who source retail loan products such as home loans and LAP The role focuses on ensuring high-quality sourcing, maintaining portfolio health, building DSA relationships, and achieving business targets.

Key Responsibilities:

1. Portfolio Oversight & Management:

• Monitor and manage the performance of a portfolio of DSAs.
• Analyze sourcing trends, approval rates, and portfolio quality (delinquencies, rejections).
• Ensure DSA is aligned with product strategy and credit policies.

2. DSA Relationship Management:

• Build and maintain strong relationships with client and Banker.
• Conduct regular visits and meetings to drive engagement and motivation.
• Resolve operational or credit-related issues raised by bank promptly.

4. Credit & Compliance Oversight:

• Ensure all sourced files adhere to internal credit and documentation norms.
• Collaborate with credit and operations teams to fast-track processing.
• Monitor risk parameters and take corrective actions for non-performing portfolios.

5. Performance Tracking & Reporting:

• Maintain daily/weekly/monthly dashboards on disbursements, lead conversion, and approval rates.
• Share periodic business reviews with internal stakeholders.

Qualifications:

• Education: Graduate/Postgraduate in Finance, Business, or related fields.
• Experience: 3–6 years in retail lending, preferably in DSA/channel sales.
• Industry: Banking, NBFC, Fintech
• Skills Required:
• Strong understanding of loan products and DSA sourcing models
• Relationship management and negotiation skills
• Analytical skills with experience in portfolio performance tracking
• Proficiency in Excel, MIS tools.

Key Performance Indicators (KPIs):

• Loan disbursement volume
• Portfolio delinquency and rejection rates
• TAT (Turnaround Time) for processing
• Compliance score and audit readiness

Job Type: Full-time

Pay: ₹500,000.00 - ₹600,000.00 per year

Experience:

• Home Loan: 3 years (Preferred)

Work Location: In person

Speak with the employer
+91 9821719304