1 years

2 - 3 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Process: Backend (50% Chat & 50% Email)

Work Days: 5 Days Working (Rotational Offs)

Shift: 24*7 Rotational Shifts

Experience: Minimum 6 Months of Core CSE Experience

Communication: Excellent English (C1 Level)

Salary: Up to ₹30,000 CTC per month

Work from Office

Immediate joiners preferred

Roles & Responsibilities:

Handle customer queries through chat and email professionally.

Provide accurate information and timely resolution.

Maintain high-quality responses and ensure customer satisfaction.

Follow company policies and meet process KPIs.

Coordinate with internal teams for issue resolution

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Provident Fund

Experience:

  • core Customer Support: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

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