On-site
Full Time
Job Overview
We are hiring a Back office Executive to manage day-to-day online order processing, customer communication, and e-commerce operations.
If you are organized, responsible, and comfortable with basic computer work — this role is an excellent fit.
Key Responsibilities
- Manage and handle e-commerce platforms (Amazon, Flipkart, Website, etc.)
- Process, track, and update online customer orders
-Maintain daily sales, stock, and order tracking reports
- Coordinate with courier partners for dispatch & deliveries
- Respond to customer queries via call, email & chat
- Monitor and update returns, replacements & cancellations
- Maintain basic documentation and file business records
Requirements
- Basic computer knowledge (MS Office, Excel, Email)
- Polite and clear communication skills (calls, emails, customer chats)
- Responsible, organized, and able to manage daily tasks independently
- Prior experience in e-commerce is a plus, but not mandatory
Job Type: Full-time
Pay: ₹10,000.00 - ₹12,000.00 per month
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