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Infinbuy Private Limited
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Back End customer support executive

Back End customer support executive

Infinbuy Private Limited

0 years

0 Lacs

jaipur rajasthan india

Posted:1 month ago| Platform:

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Skills Required

support transparency service troubleshooting communication

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Infinbuy is a next-generation fast growing buyer-seller b2b platform designed to transform commerce in India. Our purpose-built, trust-first marketplace ensures complete transparency,easy of doing. By creating a transparent and accessible platform, Infinbuy is revolutionizing the Indian digital marketplace.

Role Description

This is a full-time, on-site role located in Jaipur for a Back End Customer Support Executive. The Customer Support Executive will be responsible for providing technical support, ensuring customer satisfaction, offering online support, and handling general customer service tasks. Daily activities include responding to customer queries, troubleshooting issues, and maintaining a high level of customer satisfaction through efficient and helpful support.

Qualifications

Customer Support, Customer Satisfaction, and Customer Service skills
Experience in Online Support and Technical Support
Excellent communication and problem-solving skills
Ability to work independently and handle multiple tasks efficiently
Prior experience in a customer support role or similar position is beneficial
Bachelor's degree in a related field is preferred

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Back End customer support executive