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8.0 - 10.0 years

11 - 15 Lacs

Bengaluru

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8+ years of relevant experience in Azure DevOps. Overall experience between 8to 12 years in software development, DevOps, or related roles. Strong understanding of CI/CD processes and tools, specifically within Azure DevOps. Good hands on experience with Kubernetes and container technologies. Experience with Azure IoT services, including IoT Hub, IoT Edge, and Azure Functions. Proficiency in scripting languages (e.g., PowerShell, Bash, Python) for automation. Familiarity with security best practices and compliance standards in cloud environments. Strong analytical and troubleshooting skills, particularly in Azure cloud environments. Understanding of API GW and Microservice Architecture and Databases. Top of Form Mandatory Skills: DevOps. Experience: 8-10 Years.

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3.0 - 5.0 years

5 - 9 Lacs

Bengaluru

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Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 3-5 Years.

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3.0 - 5.0 years

5 - 9 Lacs

Hyderabad

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Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 3-5 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

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Role - Senior Developer Level 4 MANDATORY SKILLS : ASP.NET MVC Key competencies required for this position include: - ASP.NET MVC 5 Level 3 (Mandatory) - Web Services - Web API - Oracle PL Minimum work experience: 7 to 10 year As a Senior Developer, you will be responsible for the development, support, maintenance, and implementation of a complex project module. A strong understanding of standard software development principles is essential. You should possess the ability to function as an independent team member, capable of making informed judgments to plan and execute your responsibilities. Proficiency in at least one development technology or programming language is required. You should be equipped to address technical inquiries and requests from both team members and clients. Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 5-8 Years.

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3.0 - 5.0 years

5 - 9 Lacs

Pune

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The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 3-5 Years.

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3.0 - 5.0 years

5 - 9 Lacs

Hyderabad

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The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 3-5 Years.

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3.0 - 5.0 years

5 - 9 Lacs

Bengaluru

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The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 3-5 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Pune

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 5-8 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 5-8 Years.

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3.0 - 5.0 years

6 - 10 Lacs

Bengaluru

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Educational Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Java Springboot and Azure Preferred Skills: Technology-Java-Springboot Technology-Cloud Platform-Azure Devops Technology-Cloud Platform-Azure IOT

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5.0 - 9.0 years

6 - 10 Lacs

Bengaluru

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Educational Bachelor Of Science,Master Of Engineering,Bachelor Of Comp. Applications,Master of Computer Science,Master Of Science,Bachelor Of Technology,Bachelor of Engineering Service Line Application Development and Maintenance Responsibilities Analyzing user requirements, envisioning system features and functionality. Design, build, and maintain efficient, reusable, and reliable .Net codes by setting expectations and features priorities throughout development life cycle Identify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom development Contributing to team meetings, troubleshooting development and production problems across multiple environments and operating platforms Understand Architecture and ensure effective Design, Development, Validation and Support activities Additional Responsibilities: Min. 5 years of relevant experience Must have design experience using best practices, Design Patterns, SDLC, OOP, OOD Must have experience in leading and mentoring teams Must be experienced in developing applications using SQL databases, schema, SQL queries Must be experienced in GIT and version control systems Solid understanding of object-oriented programming Experience with both external and embedded databases Creating database schemas that represent and support business processes Implementing automated testing platforms and unit tests Technical and Professional : .NET, C#, Angular, Azure, AWS Preferred Skills: .Net Oracle OSS-Angular JS .Net-C# Technology-Cloud Platform-Azure IOT-Azure IoT Hub .Net-.Net Core

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5.0 - 10.0 years

9 - 13 Lacs

Bengaluru

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Educational Bachelor of Engineering Service Line Quality Responsibilities Responsibilities:1.Design and Implement Chaos Experiments Candidates need to Develop and execute chaos experiments to simulate real-world failures and identify vulnerabilities in our systems. Define clear objectives, hypotheses, and success metrics for each experiment. Document experiment procedures, results, and lessons learned.2.Experience in using Chaos Engineering Tools(the below highlighted tools are mandatory skills. Combination of multiple tools is added advantage.) Candidate should be proficiently use and manage chaos engineering tools such as Chaos Monkey, Gremlin, ToxiProxy, Chaos Mesh, Chaos Blade, Azure Chaos Studio, and AWS Fault Injection Simulator, and any other chaos engineering tools.3.Cloud Platform Chaos Engineering Design and execute chaos experiments within cloud environments (Azure, AWS and GCP) using Azure Chaos Studio and AWS Fault Injection Simulator or any other Chaos Engineering tool.4.Documentation and Reporting Maintain detailed documentation of chaos experiments, procedures, and results. Generate reports and present findings to stakeholders. Preferred Skills: Technology-Machine Learning-Python Technology-Cloud Platform-Azure IOT Technology-Cloud Platform-GCP Devops

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3.0 - 8.0 years

6 - 12 Lacs

Pune, Chennai, Bengaluru

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Role & responsibilities Preferred candidate profile Minimum 3 years experience in developing low level embedded OS capabilities such as device driver development board support packages and board bring up Good understanding and experience of Embedded systems and related HW SW components Processor Memory Peripherals OS Device Drivers etc Working knowledge of software and drivers for peripherals and controllers and services for complex SOC Systems for ARMIntelPowerPC based Strong working experience in HW interface for ARM 64bit OR Intel Architecture processors with assembly programming and with strong debugging and troubleshooting skills Strong understanding on the underlying Architecture CPU MMU Cache Interrupts DMA ADCDAC EEPROM PWM Watchdog Timers and other embedded peripherals Experience in programming PIC GIC UART Timer Nexus Bus Simple Bus Memory Controller RTC etc Proficient in Hypervisors and Embedded Virtualization mechanism Knowledge and experience of any RTOS QNX VxWorks FreeRTOS Linux etc

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3.0 - 5.0 years

5 - 9 Lacs

Hyderabad

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Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience3-5 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Chennai

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience5-8 Years.

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3.0 - 5.0 years

5 - 9 Lacs

Chennai

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Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience3-5 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Kolkata

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience5-8 Years.

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2.0 - 7.0 years

6 - 11 Lacs

Pune

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Educational Bachelor of Engineering,Bachelor Of Technology,Master Of Comp. Applications,Master Of Technology Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology-DevOps-Continuous integration - Mainframe Technology-DevOps-Continuous delivery - Environment management and provisioning Technology-Cloud Platform-Azure Devops Technology-Cloud Platform-Azure IOT

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5.0 - 8.0 years

10 - 14 Lacs

Bengaluru

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Educational Bachelor of Engineering,BCA,BTech,MTech,MCA,MSc Service Line Strategic Technology Group Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Knowledge of more than one technology Basics of Architecture and Design fundamentals Knowledge of Testing tools Knowledge of agile methodologies Understanding of Project life cycle activities on development and maintenance projects Understanding of one or more Estimation methodologies, Knowledge of Quality processes Basics of business domain to understand the business requirements Analytical abilities, Strong Technical Skills, Good communication skills Good understanding of the technology and domain Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods Awareness of latest technologies and trends Excellent problem solving, analytical and debugging skills Technical and Professional : Primary skills:Domain-Retail-Vendor Managed Inventory-Food & Beverages,Technology-Data Security-Public Key Infrastructure, Digital Signatures, Cryptography, Transport Layer Security-Thawte,Technology-Java-Core Java Preferred Skills: Technology-Java-Core Java Technology-Cloud Platform-Azure Devops Technology-Cloud Platform-Azure IOT

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5.0 - 9.0 years

9 - 13 Lacs

Mysuru

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Educational BSc,BCA,Master Of Engineering,MSc,MCA,MTech,BTech,Bachelor of Engineering Service Line Application Development and Maintenance Responsibilities Lead and mentor a team of .NET Core Developers in the design, development, and maintenance of applications. Work with business stakeholders and technical teams to gather and analyze requirements for .NET Core applications. Design, develop, and enhance software solutions using .NET Core programming languages, including C#, F#, and Visual Basic. Write efficient and well-structured code to implement business logic and functionality on the .NET Core platform. Perform unit testing and debugging to ensure the quality and reliability of developed applications. Maintain and enhance existing .NET Core applications by troubleshooting issues, implementing bug fixes, and optimizing performance. Collaborate with other developers, database administrators, and system administrators to integrate .NET Core applications with other systems and databases. Additional Responsibilities: Familiar with software development methodologies, such as Agile or Scrum. Understanding of software version control systems, such as Git or Subversion. Certification in .NET Core or related technologies Technical and Professional : Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience as a .NET Core Developer, with team handling experience Strong understanding of .NET Core programming concepts, including dependency injection, asynchronous programming, and unit testing. Proficiency in debugging and troubleshooting .NET Core applications to identify and resolve issues effectively. Extensive experience with .NET Core development tools, such as Visual Studio and JetBrains Rider. Deep familiarity with relational databases, particularly SQL Server and MySQL. Experience with modernizing .NET applications to .NET Core. Knowledge of Azure cloud platform and services Preferred Skills: .Net Technology-Cloud Platform-Azure IOT-Azure IoT Hub .Net-.Net Core

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8.0 - 10.0 years

11 - 15 Lacs

Bengaluru

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Educational Bachelor of Engineering,BCA,BTech,MTech,MCA,MSc Service Line Strategic Technology Group Responsibilities A day in the life of an Infoscion As part of the Infosys project management team, your primary role would be to take end-to-end bottom line responsibility for a Project. You will lead the proposal preparation, review the project estimations, capture inputs from key stakeholders to position Infosys suitably in order to seal the deal. You will schedule assignments, monitor, review and report project status regularly in order to manage project risks and ensure successful project delivery and implementation. You will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance. You would be a key contributor in creating thought leadership within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys.If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Project Management fundamentals Project Lifecycles on development & maintenance projects, estimation methodologies, quality processes. Knowledge of one or more programming languages; knowledge of architecture frameworks, and design principles; ability to comprehend & manage technology, performance engineering. Domain – Basic domain knowledge in order to understand the business requirements / functionality. Ability to perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines Ability to work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce project charters Good understanding of SDLC and agile methodologies is a pre-requisite Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional : Primary skills:Domain-Retail-Vendor Managed Inventory-Food & Beverages,Technology-Data Security-Public Key Infrastructure, Digital Signatures, Cryptography, Transport Layer Security-Thawte Preferred Skills: Technology-Cloud Platform-Azure Devops Technology-Cloud Platform-Azure IOT-Azure Sphere

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3.0 - 5.0 years

10 - 14 Lacs

Bengaluru

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Educational Bachelor of Engineering,BTech,BCA,MSc,MTech,MCA Service Line Strategic Technology Group Responsibilities Infosys has designed the Power Programmers career track for polyglots who are passionate about programming and want to do more than programming as usual. We are looking for highly skilled Specialist Programmers with reliability engineering focus and Senior Technologists who are passionate about IT Resiliency. In this role, you will build and help create robust platforms, marketplaces, innovative solutions, contribute and develop open software and ensure mission critical systems deliver to their promises. You will collaborate with some of the best talent in the industry to create and implement innovative high quality software solutions. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Technical and Professional : Kubernetes, AWS/Azure, DevOps/DevSecOps, Monitoring Tools - App Dynamics/ Dynatrace/New Relic, Build and Release, Prometheus, Python, Node.JS Preferred Skills: Technology-Cloud Platform-Azure Devops Technology-Cloud Platform-Azure IOT-Azure Sphere

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3.0 - 5.0 years

8 - 12 Lacs

Bengaluru

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Educational BSc,BCA,Master Of Engineering,MSc,MCA,MTech,BTech,Bachelor of Engineering Service Line Application Development and Maintenance Responsibilities Analyzing user requirements, envisioning system features and functionality. Design, build, and maintain efficient, reusable, and reliable .Net codes by setting expectations and features priorities throughout development life cycle Identify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom development Contributing to team meetings, troubleshooting development and production problems across multiple environments and operating platforms Understand Architecture and ensure effective Design, Development, Validation and Support activities Additional Responsibilities: Good verbal and written communication skills Ability to communicate with remote teams in effective manner High flexibility to travel Technical and Professional : .NET, AngularJS, Angular2/4/6/8, ASP.NET, MVC, C#, WPF, WCF, SQL Server, Entity Framework. Min. 3 years of relevant experience In-depth knowledge of design issues and best practices Solid understanding of object-oriented programming Familiar with various design, architectural patterns and software development process. Experience with both external and embedded databases Creating database schemas that represent and support business processes Implementing automated testing platforms and unit tests Preferred Skills: .Net Technology-UI & Markup Language-Angular JS/Angular 1.x-Angular 2 Technology-Reactive Programming-react JS Technology-Cloud Platform-Azure IOT-Azure IoT Hub .Net-.Net Core Generic Skills: Technology-Full stack-.Net Full stack-Frontend(Angular)+ Enterprise layer(.NET Core)+DB

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10.0 - 15.0 years

20 - 30 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

Hybrid

Role & responsibilities AWS IoT Core, Greengrass, IoT Analytics,Digital Twin,Device Connectivity & Protocols (HTTP, MQTT, OPC UA) Azure IOT Hub,Azure IOT Edge, Azure App service, Azure IoT Central, Azure Digital Twins Preferred candidate profile

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5.0 - 7.0 years

5 - 9 Lacs

Noida

Work from Office

We are looking for a skilled Cloud Network Engineer with 5 to 7 years of experience in cloud computing, networking, and security. The ideal candidate will have a strong background in these areas and excellent troubleshooting skills. Roles and Responsibility Design, implement, and manage cloud-based network architectures. Troubleshoot complex network issues using various tools and techniques. Collaborate with cross-functional teams to ensure seamless integration of cloud services. Develop and maintain documentation of network designs and configurations. Ensure compliance with industry standards and best practices for cloud security. Provide technical support and guidance to junior team members. Job Bachelor's degree in Computer Information Systems or related field. Minimum 5 years of experience in cloud computing, networking, and security. Strong knowledge of Linux operating systems and containerization technologies. Experience with Microsoft Azure services, including IoT Hub and Kubernetes Service. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Demonstrated experience with Docker, Azure Kubernetes Service, and Linux containers. Knowledge of virtualization, including deployment and lifecycle management. Understanding of business-to-edge infrastructure and environments. Experience with device management and connectivity, and CMMS Maximo S4HANA ServiceNow. Proficiency in OS administration, system and network monitoring, and troubleshooting. Experience with IoT sensors (cellular, LoRaWAN, BLE, WiFi), BU instrumentation & electrical roles (BU operations & engineering). Familiarity with Azure IoT Hub, LoRaWAN network servers, MQTT/Sparkplug B, Ignition, Aveva PI. Demonstrated experience of Azure IaaS related services and connectivity. Microsoft AZ900 Certification is preferred.

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