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3.0 - 7.0 years

0 Lacs

karnataka

On-site

You are an experienced Chaos Engineer who will be a valuable addition to our EQS Unit. In this role, you will play a critical part in constructing and upholding resilient and fault-tolerant systems. Your primary responsibility will involve proactively identifying and mitigating potential weaknesses in infrastructure, applications, and networks through controlled chaos experiments. Your key responsibilities will include designing and implementing chaos experiments. You will be expected to develop and execute chaos experiments to replicate real-world failures and detect vulnerabilities in our systems. It will be crucial for you to define clear objectives, hypotheses, and success metrics for each experiment. Additionally, you will need to document the procedures, results, and lessons learned from each experiment. Proficiency in using Chaos Engineering Tools is a must-have for this role. You should be adept at utilizing and managing chaos engineering tools such as Chaos Monkey, Gremlin, ToxiProxy, Chaos Mesh, Chaos Blade, Azure Chaos Studio, AWS Fault Injection Simulator, and any other relevant chaos engineering tools. Having experience with a combination of multiple tools would be considered an added advantage. Furthermore, you will be responsible for cloud platform chaos engineering. This will involve designing and executing chaos experiments within cloud environments such as Azure, AWS, and GCP using tools like Azure Chaos Studio, AWS Fault Injection Simulator, or any other chaos engineering tool. You will also be required to maintain detailed documentation of chaos experiment procedures and results, as well as generate reports and present findings to stakeholders. Preferred skills for this position include expertise in Cloud Platform technologies like Azure IoT and GCP DevOps, as well as proficiency in Machine Learning using Python.,

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5.0 - 9.0 years

0 Lacs

coimbatore, tamil nadu

On-site

This is a full-time on-site role for an R&D Engineer IOT & Communication at Torqon Power Drives Pvt Limited in Coimbatore. As an R&D Engineer, your main responsibilities will include research and development, testing, product development, and utilizing analytical skills to drive innovation in IOT & Communication technologies. You will be leading the research, design, and development of IoT-based systems with robust backend cloud integration. Additionally, you will design and implement real-time communication systems for IoT devices using protocols such as MQTT, CoAP, HTTP/REST, and WebSockets. It will be your responsibility to develop secure and scalable cloud solutions for real-time data storage, analytics, and device management. Your role will also involve optimizing communication between IoT devices and the cloud to ensure minimal latency and high reliability. Collaboration with hardware and software teams to integrate IoT devices with cloud platforms such as AWS IoT, Azure IoT, or Google Cloud IoT will be essential. You will need to ensure the seamless flow of real-time data from IoT devices to cloud dashboards and mobile applications. Furthermore, you will be designing and implementing APIs to enable efficient interaction between cloud systems and IoT devices. Ensuring the security and compliance of IoT systems, including data encryption, authentication, and access control, will be crucial. Preparation of detailed technical documentation, including system architecture, test plans, and operational guidelines, will also fall under your responsibilities. It is important to keep up with emerging technologies and propose innovative solutions to enhance system performance and scalability. Your work as an R&D Engineer IOT & Communication will play a key role in driving innovation and technological advancement in the field.,

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3.0 - 5.0 years

5 - 9 Lacs

Kochi

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills : FullStack Microsoft .NET Smart Web App. Experience : 3-5 Years.

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5.0 - 8.0 years

5 - 9 Lacs

Pune

Work from Office

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Knowledge of more than one technology Basics of Architecture and Design fundamentals Knowledge of Testing tools Knowledge of agile methodologies Understanding of Project life cycle activities on development and maintenance projects Understanding of one or more Estimation methodologies, Knowledge of Quality processes Basics of business domain to understand the business requirements Analytical abilities, Strong Technical Skills, Good communication skills Good understanding of the technology and domain Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods Awareness of latest technologies and trends Excellent problem solving, analytical and debugging skills Technical and Professional Requirements: Primary skills:Technology-Data Security-Public Key Infrastructure, Digital Signatures, Cryptography, Transport Layer Security-Thawte,Technology-Microsoft Technologies-.NET Frameworks,Technology-Reactive Programming-react JS Preferred Skills: Technology-Microsoft Technologies-.NET Frameworks-.NET Core 2.0 Technology-Reactive Programming-react JS Technology-Cloud Platform-Azure IOT-Azure Sphere

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9.0 - 14.0 years

22 - 27 Lacs

Bengaluru

Work from Office

Educational Requirements MCA,MSc,MTech,Bachelor of Engineering,BCA,BTech Service Line Strategic Technology Group Responsibilities Provide technology advisory services to Client Executives on their digital workplace strategy & roadmap. Lead large digital transformation programs as a trusted Technology advisor to clients working with multiple client stakeholders, business groups and service providers. Provide best-fit architectural solutions, technology consultation, assist in defining scope and sizing of work, create technology differentiation to ensure high quality technical solutions and thought leadership Manage a range of stakeholders and subject matter experts to ensure alignment to business needs. Liase with various integration forums and internal governance committees Large deal advisory – Lead integrated solutions for large proposals or client programs. Monitor the profitability of consulting/advisory engagements Program manage large consulting/advisory engagements Additional Responsibilities: PersonalBesides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:People skills A proven people leader who can balance between managing and leading teams. Experience of coaching, managing, and leading a large global team (20 – 50 people) spread across multiple programs within a portfolio. Hands on experience with working in a globally distributed and virtual environment, preferably in agile practices. Strong stakeholder management and negotiation skills to be able to influence or manage difficult stakeholders both internal and external – partners, service providers and customers.Soft skills Work in a Global delivery environment Ability to work independently both in supervisory as well as individual contributor capacity, within general guidelines or best practices and manage complex technical solutions Experience with at least one of the followingDesign Thinking, Systems Thinking, Wicked Problem Solving Excellent Analytical and troubleshooting skill. Excellent in Verbal, written communication. Willingness and flexibility to learn new technologies (learnability, having a pulse on industry trends), scale up quickly and adapt to different roles as the situation demands Technical and Professional Requirements: Technology strategist and evangelist who specializes in leading organizations through digital transformation by leveraging emerging technology and articulating the strategy to deliver new products, business paradigms and ecosystem partnerships that enable growth and increase operational efficiency. Well versed with Industry Standards, OEM Standards, and Infosys Service Offerings in the “Digital Workplace” domain to be able to provide solution advisory and transformation strategy. Consult, influence, guide and steer customers on multi-year and multi-faceted evolutionary roadmaps that unlock user value and solve underlying business problems and challenges, every step of the way. Proven and hands on experience in minimum four Digital Workplace technology domains across a minimum of two industry verticals. Experience in providing Cloud, Digital and Security advisory to client execs and driving multi-year, large transformation programs. Preferred Skills: Technology-Architecture-Architecture - ALL Technology-Java-Java - ALL Technology-Cloud Platform-Azure Devops Technology-Cloud Platform-Azure IOT-Azure IoT Hub

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3.0 - 8.0 years

9 - 13 Lacs

Bengaluru

Work from Office

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Connected Vehicles Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Develop, and maintain cloud-native applications using Amazon Web Services. collaborate with cross-functional teams to build scalable, secure, and high-performance solutions that support business goals Roles & Responsibilities:1.Develop and deploy applications using AWS services like Azure IoT, Lambda, SQS/SNS.2.Design cloud-native architectures that are scalable, resilient, and cost-effective.3.Implement CI/CD pipelines using AWS tools.4.Monitor and optimize application performance in the cloud.5.Troubleshoot and debug cloud-based applications and infrastructure.6.Automate infrastructure using Infrastructure as Code (IaC) tools like Terraform or AWS CloudFormation.7.Ensure security and compliance across AWS environments Professional & Technical Skills: 1.Programming Language:GO Should be proficient in it.2.Cloud platformAWS Should have experience with Azure IoT, Lambda, SQS/SNS.3.Containerization:Kubernetes Experience with Docker compose, push/pull images to container registry, deploy to PaaS solutions .4.Database:Experience with Dynamo DB.5.DevOps:Ability to run/modify CI/CD pipelines. Occasionally may have to create new pipelines using existing ones as reference.6.Create IaC scripts using AWS cloud formation templates. Can use existing scripts as reference.7.Security, Ability to work with cloud authentication, authorization mechanisms like OAuth 2.0, OIDC.8.Monitoring:Datadog, CloudWatch, OTel (Open Telemetry).9.Below are the Nice to Have skills -Programming Language:Java , Python.10.Cloud platformAWS Azure platform knowledge.11.Containerization:AWS ECS/EKS/Fargate.12.Database:AWS RDS, Redis Cache.13.DevOps, Terraform scripting.14.Security:AWS Inspector. Use vulnerability scans to identify potential fixes in code.15.Monitoring:Prometheus, Grafana, and ELK stack, Azure log analytics Additional Information:- The candidate should have minimum 3 years of experience in Connected Vehicles.- This position is based at our Bengaluru client office.- A 15 years full time education is required. Qualification 15 years full time education

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4.0 - 8.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As an AIoT Systems Engineer, you will be responsible for designing and implementing scalable AIoT architecture. You will collaborate with cross-functional teams to define system requirements and ensure seamless integration of AIoT solutions with existing systems. Your role will involve developing and maintaining AIoT security protocols, providing technical guidance and support to development teams, and creating detailed technical documentation. Additionally, you will monitor and analyze the performance of AIoT systems. You should have hands-on expertise in solutioning, architecting, designing, and deploying scalable IoT solutions. A good understanding of IoT Sensor/Gateway/Device Communication protocols such as MQTT, HTTPS, Zigbee is essential. Deep experience with different IoT platforms like AWS IoT, Azure IoT, AWS IoT Core, Lambda, Timestream, Kinesis, SNS, SQS, Dynamo DB, EC2, S3, Cognito, API Gateway, IAM, Azure Functions, and IoT Hub is required. Real-world experience in implementing security best practices across device security, API security, cloud security, and application security is crucial. You should have 4-8 years of experience in building web applications using ASP.NET MVC and the .NET platform, along with UI development skills using HTML, CSS, and JavaScript frameworks. Awareness of multi-threading, multi-tenancy solutions, expertise in SQL programming, and experience with creating and deploying Micro-service architecture based digital solutions are essential. A strong understanding of data strategies for managing IoT-based solutions, core architectural patterns for achieving scalability, availability, and performance, and familiarity with CI/CD and DevSecOps tools like Git, Jenkins, Cloud Watch, and automated testing frameworks are required. Nice-to-have skills include experience in integrating machine learning models on cloud and edge devices, working knowledge of docker and Kubernetes based application development and deployment, and prior experience in automotive, medical devices, or industrial automation domains. This is a full-time, permanent job with benefits including health insurance and provident fund. The work schedule is a day shift from Monday to Friday, and the work location is in person. If you are interested in this opportunity, please contact the employer at +91 9500898874.,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As an Infoscion, you will play a crucial role in the delivery team by engaging with clients to address quality assurance issues and ensuring a high level of customer satisfaction. Your responsibilities will include understanding client requirements, creating and reviewing designs, validating architecture, and delivering top-notch service offerings in the technology domain. In this role, you will be involved in project estimation, providing insights for solution delivery, conducting technical risk planning, performing code reviews, and reviewing unit test plans. Guiding your team towards developing optimized, high-quality code deliverables, fostering continual knowledge management, and adhering to organizational guidelines and processes will be key aspects of your contribution. Your proficiency in building efficient programs and systems will be instrumental in assisting clients with their digital transformation journey. If you are skilled in technologies such as Azure DevOps, Azure IOT, Continuous Delivery, and Continuous Integration on the Cloud Platform, and have a passion for guiding clients through their digital transformation, this opportunity is tailored for you.,

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App Experience : 5-8 Years .

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3.0 - 5.0 years

5 - 9 Lacs

Pune

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 3-5 Years.

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3.0 - 5.0 years

5 - 9 Lacs

Mumbai

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 3-5 Years.

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5.0 - 8.0 years

7 - 10 Lacs

Mumbai

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 5-8 Years. >

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 5-8 Years. >

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5.0 - 8.0 years

9 - 14 Lacs

Kolkata

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreement Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Informatica MDM. Experience: 5-8 Years.

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5.0 - 8.0 years

9 - 14 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreement Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Informatica MDM. Experience: 5-8 Years.

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8.0 - 12.0 years

0 Lacs

thane, maharashtra

On-site

WonderBiz, a leading company with over 12 years of experience in providing software solutions to 30+ international customers, is seeking a skilled Software Architect to join their team in Thane West. WonderBiz is known for developing 50+ products and maintaining a highly growth-driven work culture. You will have the opportunity to collaborate with a passionate Dev. team led by experienced Software Engineers, working on cutting-edge technology solutions for global clients including those from the Silicon Valley and Fortune 100 Companies. As a Software Architect at WonderBiz, your primary responsibility will involve proposing, reviewing, developing, and delivering detailed designs and technical solutions for various product development projects. Your role will be crucial in guiding the team throughout the project lifecycle, requiring both technical expertise and strong interpersonal skills. Experience in Agile methodologies such as Agile or Scrum is a prerequisite for this position. Key Requirements: - Minimum 8 years of experience in designing and architecting large-scale data solutions as a Software Architect - Proficiency in designing, architecting, and creating specifications for solutions on IOT Stacks like Azure IOT, AWS Greengrass, AWS IOT Core, or any other IOT Stack - Familiarity with unit test frameworks (e.g., NUnit, XUnit), API testing, Cloud Native Microservices development, and CI/CD pipelines - Hands-on experience with Dot Net Core and exposure to Docker, MQTT, AMQP - Ability to apply coding standards, actively participate in code and design reviews, and effectively communicate solution design and architecture - Strong understanding of Agile software development methodology Nice-to-Have Skills: - Experience with ReactJS, Angular, or other NodeJS frontend frameworks - Proficiency in Python - Experience in managing and collaborating with teams across multiple geographies - Prior exposure to messaging systems, stream-processing systems, event-hubs, IoT-hubs, stateless services & applications - Understanding of security principles & best practices, encryption & encoding technologies, securing cloud services & environments, secure network designs, and common security tools & technologies - Familiarity with issue tracking tools like JIRA, Azure DevOps - Understanding of AI capabilities on the edge If you are a proactive and experienced Software Architect looking to work in a dynamic environment with a talented team and cutting-edge technology, WonderBiz welcomes you to apply for this exciting opportunity. Join us in creating innovative solutions and shaping the future of software products at WonderBiz. (ref:hirist.tech),

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5.0 - 8.0 years

14 - 20 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

Must have : IoT domain/testing experience (IoT cloud to device/device to cloud - preferably in Azure) Fundamental understanding of Azure Blobstorage, Iot Hub, Keyvault, Devops pipelines, DPS (Device provisioning service) Good experience with Python scripting Nice to have: Life science domain, Validation testing experience, Pytest, JIRA IOT SD Tester / IOT Tester / MS Intune / Blazor with Azure PaaS is mandatory along with Life Sciences domain experience.

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App Experience: 5-8 Years

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5.0 - 8.0 years

7 - 10 Lacs

Chennai

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App Experience: 5-8 Years

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5.0 - 8.0 years

9 - 14 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience:5-8 Years.

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: : FullStack Microsoft .NET Smart Web App Experience: 3-5 Years

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3.0 - 5.0 years

5 - 7 Lacs

Pune

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: : FullStack Microsoft .NET Smart Web App Experience: 3-5 Years

Posted 3 weeks ago

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5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience:5-8 Years.

Posted 3 weeks ago

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5.0 - 8.0 years

9 - 14 Lacs

Pune

Work from Office

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App.: Experience: 5-8 Years.

Posted 3 weeks ago

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5.0 - 8.0 years

9 - 14 Lacs

Hyderabad

Work from Office

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App.: Experience: 5-8 Years.

Posted 3 weeks ago

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