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5.0 - 8.0 years

9 - 14 Lacs

hyderabad

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

gurugram

Work from Office

Senior Engineer-.Net With AWS Mandatory: Microsoft .Net Development Technologies (C#, MVC, .NET 4, 4.5, 6/7 ,NET Core) ,WEB API, Design Patterns, Knowledge of MS SQL Server and ability to write procedures and debug SQL query. Knowledge of Full Stack (Frontend, backend, and Database)- Secondary Good to Have: Knowledge of Microservices and Serverless architecture AWS Cloud Native development Terraform for AWS Infrastructure deployments. Excellent communication and organizational skills Drive to improve systems and processes through a sense of shared ownership. Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 3-5 Years.

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3.0 - 5.0 years

5 - 9 Lacs

bengaluru

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 3-5 Years.

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3.0 - 5.0 years

5 - 9 Lacs

bengaluru

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 3-5 Years.

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5.0 - 8.0 years

9 - 14 Lacs

pune

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App.Experience: 5-8 Years.

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3.0 - 5.0 years

5 - 9 Lacs

bengaluru

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 3-5 Years.

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3.0 - 5.0 years

5 - 9 Lacs

bengaluru

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: FullStack Microsoft .NET Smart Web App.Experience: 3-5 Years.

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5.0 - 8.0 years

9 - 14 Lacs

hyderabad

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App.Experience: 5-8 Years.

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3.0 - 5.0 years

5 - 9 Lacs

pune

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: FullStack Microsoft .NET Smart Web App.Experience: 3-5 Years.

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3.0 - 5.0 years

5 - 9 Lacs

hyderabad

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: PySpark. Experience: 3-5 Years.

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3.0 - 5.0 years

5 - 9 Lacs

bengaluru

Work from Office

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: PySpark. Experience: 3-5 Years.

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8.0 - 13.0 years

25 - 30 Lacs

bengaluru

Work from Office

Educational Requirements Bachelor of Engineering Service Line AI & Automation Service Line Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to provide best fit architectural solutions for one or more projects. You would also provide technology consultation and assist in defining scope and sizing of work You would implement solutions, create technology differentiation and leverage partner technologies. Additionally, you would participate in competency development with the objective of ensuring the best-fit and high quality technical solutions. You would be a key contributor in creating thought leadership within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys.If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Knowledge of architectural design patterns, performance tuning, database and functional designs Hands-on experience in Service Oriented Architecture Ability to lead solution development and delivery for the design solutions Experience in designing high level and low level documents is a plus Good understanding of SDLC is a pre-requisite Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional Requirements: Primary skills:Technology-Big Data-Big Data - ALL,Technology-Cloud Platform-Amazon Webservices Architecture,Technology-Data Security-Public Key Infrastructure, Digital Signatures, Cryptography, Transport Layer Security-Thawte,Technology-Machine Learning-Python Preferred Skills: Technology-Big Data-Big Data - ALL Technology-Cloud Platform-Amazon Webservices Architecture Technology-Machine Learning-Python Technology-Cloud Platform-Azure IOT

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3.0 - 5.0 years

8 - 12 Lacs

bengaluru

Work from Office

Educational Requirements Master Of Engineering,MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech Service Line Application Development and Maintenance Responsibilities Analyzing user requirements, envisioning system features and functionality. Design, build, and maintain efficient, reusable, and reliable .Net codes by setting expectations and features priorities throughout development life cycle Identify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom development Contributing to team meetings, troubleshooting development and production problems across multiple environments and operating platforms Understand Architecture Requirements and ensure effective Design, Development, Validation and Support activities Additional Responsibilities: Good verbal and written communication skills Ability to communicate with remote teams in effective manner High flexibility to travel Technical and Professional Requirements: .NET, AngularJS, Angular2/4/6/8, ASP.NET, MVC, C#, WPF, WCF, SQL Server, Entity Framework. Min. 3 years of relevant experience In-depth knowledge of design issues and best practices Solid understanding of object-oriented programming Familiar with various design, architectural patterns and software development process. Experience with both external and embedded databases Creating database schemas that represent and support business processes Implementing automated testing platforms and unit tests Preferred Skills: .Net Technology-UI & Markup Language-Angular JS/Angular 1.x-Angular 2 Technology-Reactive Programming-react JS Technology-Cloud Platform-Azure IOT-Azure IoT Hub .Net-.Net Core Generic Skills: Technology-Full stack-.Net Full stack-Frontend(Angular)+ Enterprise layer(.NET Core)+DB

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8.0 - 10.0 years

11 - 15 Lacs

bengaluru

Work from Office

Educational Requirements MCA,MSc,MTech,Bachelor of Engineering,BCA,BTech Service Line Strategic Technology Group Responsibilities A day in the life of an Infoscion As part of the Infosys project management team, your primary role would be to take end-to-end bottom line responsibility for a Project. You will lead the proposal preparation, review the project estimations, capture inputs from key stakeholders to position Infosys suitably in order to seal the deal. You will schedule assignments, monitor, review and report project status regularly in order to manage project risks and ensure successful project delivery and implementation. You will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance. You would be a key contributor in creating thought leadership within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys.If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Project Management fundamentals Project Lifecycles on development & maintenance projects, estimation methodologies, quality processes. Knowledge of one or more programming languages; knowledge of architecture frameworks, and design principles; ability to comprehend & manage technology, performance engineering. Domain – Basic domain knowledge in order to understand the business requirements / functionality. Ability to perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines Ability to work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce project charters Good understanding of SDLC and agile methodologies is a pre-requisite Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional Requirements: Primary skills:Domain-Retail-Vendor Managed Inventory-Food & Beverages,Technology-Data Security-Public Key Infrastructure, Digital Signatures, Cryptography, Transport Layer Security-Thawte Preferred Skills: Technology-Cloud Platform-Azure Devops Technology-Cloud Platform-Azure IOT-Azure Sphere

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3.0 - 5.0 years

10 - 14 Lacs

bengaluru

Work from Office

Educational Requirements MCA,MSc,MTech,Bachelor of Engineering,BCA,BTech Service Line Strategic Technology Group Responsibilities Infosys has designed the Power Programmers career track for polyglots who are passionate about programming and want to do more than programming as usual. We are looking for highly skilled Specialist Programmers with reliability engineering focus and Senior Technologists who are passionate about IT Resiliency. In this role, you will build and help create robust platforms, marketplaces, innovative solutions, contribute and develop open software and ensure mission critical systems deliver to their promises. You will collaborate with some of the best talent in the industry to create and implement innovative high quality software solutions. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Technical and Professional Requirements: Kubernetes, AWS/Azure, DevOps/DevSecOps, Monitoring Tools - App Dynamics/ Dynatrace/New Relic, Build and Release, Prometheus, Python, Node.JS Preferred Skills: Technology-Cloud Platform-Azure Devops Technology-Cloud Platform-Azure IOT-Azure Sphere

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2.0 - 7.0 years

6 - 11 Lacs

pune

Work from Office

Educational Requirements Master Of Comp. Applications,Master Of Technology,Bachelor of Engineering,Bachelor Of Technology Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology-DevOps-Continuous integration - Mainframe Technology-DevOps-Continuous delivery - Environment management and provisioning Technology-Cloud Platform-Azure Devops Technology-Cloud Platform-Azure IOT

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5.0 - 8.0 years

10 - 14 Lacs

bengaluru

Work from Office

Educational Requirements MCA,MSc,MTech,Bachelor of Engineering,BCA,BTech Service Line Strategic Technology Group Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Knowledge of more than one technology Basics of Architecture and Design fundamentals Knowledge of Testing tools Knowledge of agile methodologies Understanding of Project life cycle activities on development and maintenance projects Understanding of one or more Estimation methodologies, Knowledge of Quality processes Basics of business domain to understand the business requirements Analytical abilities, Strong Technical Skills, Good communication skills Good understanding of the technology and domain Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods Awareness of latest technologies and trends Excellent problem solving, analytical and debugging skills Technical and Professional Requirements: Primary skills:Domain-Retail-Vendor Managed Inventory-Food & Beverages,Technology-Data Security-Public Key Infrastructure, Digital Signatures, Cryptography, Transport Layer Security-Thawte,Technology-Java-Core Java Preferred Skills: Technology-Java-Core Java Technology-Cloud Platform-Azure Devops Technology-Cloud Platform-Azure IOT

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5.0 - 9.0 years

9 - 13 Lacs

mysuru

Work from Office

Educational Requirements Master Of Engineering,MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,BTech Service Line Application Development and Maintenance Responsibilities Lead and mentor a team of .NET Core Developers in the design, development, and maintenance of applications. Work with business stakeholders and technical teams to gather and analyze requirements for .NET Core applications. Design, develop, and enhance software solutions using .NET Core programming languages, including C#, F#, and Visual Basic. Write efficient and well-structured code to implement business logic and functionality on the .NET Core platform. Perform unit testing and debugging to ensure the quality and reliability of developed applications. Maintain and enhance existing .NET Core applications by troubleshooting issues, implementing bug fixes, and optimizing performance. Collaborate with other developers, database administrators, and system administrators to integrate .NET Core applications with other systems and databases. Additional Responsibilities: Familiar with software development methodologies, such as Agile or Scrum. Understanding of software version control systems, such as Git or Subversion. Certification in .NET Core or related technologies Technical and Professional Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience as a .NET Core Developer, with team handling experience Strong understanding of .NET Core programming concepts, including dependency injection, asynchronous programming, and unit testing. Proficiency in debugging and troubleshooting .NET Core applications to identify and resolve issues effectively. Extensive experience with .NET Core development tools, such as Visual Studio and JetBrains Rider. Deep familiarity with relational databases, particularly SQL Server and MySQL. Experience with modernizing .NET applications to .NET Core. Knowledge of Azure cloud platform and services Preferred Skills: .Net Technology-Cloud Platform-Azure IOT-Azure IoT Hub .Net-.Net Core

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3.0 - 5.0 years

5 - 9 Lacs

bengaluru

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Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: FullStack Microsoft .NET Smart Web App.Experience: 3-5 Years.

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5.0 - 8.0 years

9 - 14 Lacs

hyderabad

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App.Experience: 5-8 Years.

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5.0 - 8.0 years

9 - 14 Lacs

pune

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App.Experience: 5-8 Years.

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5.0 - 8.0 years

9 - 14 Lacs

hyderabad

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: FullStack Microsoft .NET Smart Web App. Experience: 5-8 Years.

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12.0 - 18.0 years

15 - 25 Lacs

kharkhoda, gurugram

Work from Office

The Head of IoT & Applications will lead the strategy, development, and deployment of digital and IoT-driven solutions across the automotive manufacturing ecosystem. This role combines deep technical knowledge of industrial IoT (IIoT), application architecture, and manufacturing automation with strong business alignment to deliver measurable outcomes in efficiency, quality, and operational insight. Key Responsibilities: IoT Strategy & Implementation: Define and lead the enterprise IIoT strategy across multiple plants and manufacturing units. Architect and deploy smart factory initiatives integrating sensors, PLCs, SCADA, MES, and SAP systems. Enable real-time visibility of shop floor data (OEE, machine health, predictive maintenance, energy monitoring). Select and implement IoT platforms and protocols (MQTT, OPC-UA, Edge Gateways, Azure IoT, etc.). Collaborate with engineering and plant teams to digitize critical production processes using IIoT solutions. Application Portfolio Management: Oversee the entire portfolio of business and industrial applications outside of core SAP (e.g., MES, PLM, QMS, DMS, EMERGE, etc.). Drive integration between enterprise applications and shop floor systems to enable end-to-end visibility. Ensure scalability, interoperability, and user experience of all in-house and third-party applications. Drive the adoption of low-code/no-code platforms and microservices where applicable. Digital Innovation & Data Analytics: Collaborate with data science/analytics teams to unlock value from IoT and operational data. Enable advanced use cases like digital twins, AI/ML-driven predictive analytics, and condition-based monitoring. Support sustainability goals with data-driven energy and utility management systems. Leadership & Governance: Build and lead a high-performing cross-functional team of IoT engineers, application architects, and developers. Define governance for application lifecycle management, cybersecurity for OT/IoT, and data privacy. Manage budgets, vendors, and solution partners for digital transformation and IoT initiatives. Qualifications & Experience: Bachelors or Masters degree in Electronics, Computer Science, Industrial Automation, or related field. 1218 years of experience in IT/OT systems, with at least 5 years leading digital or IoT transformation in a manufacturing setup. Strong understanding of industrial protocols, edge computing, MES systems, and cloud-native architecture. Experience in automotive or discrete manufacturing industry is highly desirable. Familiarity with tools like Siemens MindSphere, Azure IoT, ThingWorx, Ignition SCADA, or equivalent platforms.

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3.0 - 4.0 years

1 - 2 Lacs

pune

Work from Office

We are seeking an experienced and innovative PLC Programmer with strong expertise in Mitsubishi and Siemens PLCs , combined with hands-on experience in IoT integration . The ideal candidate will be responsible for designing, programming, testing, and commissioning automation systems across industrial environments. This role also involves integrating field devices with IoT platforms to enable real-time monitoring, remote access, and smart factory capabilities. Key Responsibilities: Design, develop, and maintain PLC programs using Mitsubishi GX Works / GX Developer , Siemens TIA Portal , and Step 7 . Integrate field sensors, actuators, and devices with IoT platforms such as MQTT , Node-RED , AWS IoT , or Azure IoT . Develop and configure HMI/SCADA systems using tools such as WinCC , GT Designer , Ignition , or FactoryTalk . Troubleshoot and debug PLC and HMI software during system commissioning and ongoing maintenance. Collaborate closely with electrical, instrumentation, and mechanical engineering teams to ensure system interoperability. Prepare detailed system documentation, including wiring diagrams , logic flowcharts , and operation manuals . Implement remote monitoring , data logging , and edge computing solutions using cloud or edge platforms. Contribute to Industry 4.0 initiatives , including predictive maintenance , data analytics , and smart manufacturing solutions. Required Skills and Qualifications: Proficiency in Mitsubishi GX Developer / GX Works and Siemens Step 7 / TIA Portal programming environments. Strong understanding of industrial communication protocols such as Modbus , PROFIBUS , PROFINET , and Ethernet/IP . Working knowledge of IoT communication protocols such as MQTT , HTTP , and CoAP . Experience in designing and deploying HMI/SCADA systems. Familiarity with cloud platforms like AWS and Azure , and edge devices like Raspberry Pi , Siemens IOT2040 , etc. Ability to integrate PLCs with databases or RESTful APIs for remote data access. Excellent analytical , problem-solving , and troubleshooting skills. Ability to read and interpret electrical schematics , PLC ladder logic , and technical documentation . Preferred Qualifications: Experience in deploying industrial automation systems in manufacturing or process industries . Exposure to cybersecurity practices in industrial automation and IoT environments. Knowledge of scripting languages like Python or JavaScript for IoT application development is a plus.

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