Job
Description
We are looking for Azure Developer for one of our internal projects. Location: Hyderabad, Bangalore Work Mode: Office Shift timings: 6.30 AM to 10.30 PM, Flexible Job Status: Permanent with LAUNCH IT, The current project duration is of 18 months Years of experience: 3 + years Primary Skills: Customer Support or Software Development experience in three or more of the following: Azure App Services, Azure Functions, Azure Web Apps or Docker, Web App troubleshooting on Linux, Windows IIS. Application development and debugging experience with one or more languages or frameworks: .NET Core, ASP.NET, Java, Node, Python, PHP and Ruby, WordPress, Joomla and Drupal a plus. Knowledge of HTML and CSS. Understanding of programming concepts such as call stacks, threading, synchronization, Excellent problem solving and troubleshooting skills Responsibilities • Responsible for the customer support experience . • Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) • Identify cases that require escalation (either technically or strategically) • Create and maintain incident management requests to product group or engineering group • Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience • Provide ramp activities, knowledge sharing, technical coaching and mentoring • Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)
