Azure Administrator

Assist in mentoring junior team members on Azure administration tasks.

Collaborate with internal teams and customers to resolve technical issues.

Document operational procedures and configuration changes.

Operate within a structured ITIL / ISO20000 IT Service Management environment.

Act as an escalation point for Azure-related incidents and investigations.

Maintain and support services such as Exchange Online, Office365, and Azure Virtual Desktop (AVD).

Minimum 5 years of experience working in IT, with at least 2 years focused on Azure administration.

Hands-on experience in supporting and maintaining enterprise-grade Azure solutions.

Strong troubleshooting skills for resolving Azure infrastructure and service issues.

Familiarity with the full support lifecycle: incident, problem, and change management.

Ability to interpret and resolve moderately complex technical problems.

Good communication skills for interacting with internal teams and clients.

Technical Skills:

Proficiency in managing 5 or more of the following Azure services include:

o Azure Virtual Machines

o Azure Active Directory

o Azure Virtual Desktop (AVD)

o Azure Storage

o Azure Networking (NSGs, VNets, VPNs)

o Azure Site Recovery / Backup

o Azure Kubernetes

o Azure Firewall

Working knowledge of Windows Server and Active Directory.

Basic understanding of disaster recovery and backup solutions in Azure.

Familiarity with VMWare environments

Exposure to infrastructure monitoring and alerting tools.

Experience with HP server hardware ProLiant

Backup solution Rubrik / Commvault experience

Patching solution e.g. WSUS/SCCM.