3.0 - 4.0 years

3 - 4 Lacs

Raipur

Work from Office

Job Description: Program Coordinator / Counselor Position Title: Program Coordinator / Counselor Location: Raipur Employment Type: Full-Time Experience: 25 Years Department: Training & Outreach (AWS) Role Summary: We are seeking a proactive and people-oriented Program Coordinator / Counselor to manage outreach, counsel prospective learners, and coordinate training programs. The ideal candidate will play a key role in driving admissions and engagement across different segments including students, faculty, and corporate learners. Key Responsibilities: Counseling & Admissions Counsel students, faculty, and working professionals on available courses such as: a) AWS Foundations & Certification Prep b) Cloud Practitioner & Solutions Architect Bootcamps c) Faculty Development Programs (FDP) d) Corporate/Industry Training Programs Guide candidates through program selection, eligibility, career outcomes, and certification pathways. Follow up with leads and convert inquiries into enrollments via calls, emails, or virtual meetings. Maintain and update CRM records with interaction details and follow-up actions. Program Coordination: Coordinate end-to-end delivery of training programs – scheduling sessions, trainer assignments, and managing logistics. Ensure timely communication of class schedules, learning resources, and session updates to learners. Assist in onboarding participants and maintaining attendance and engagement records. Stakeholder Communication: Liaise with teachers, trainers, university partners, and corporate clients to ensure program success. Provide regular updates to internal teams regarding enrollment status, learner progress, and feedback. Reporting & Administration: Prepare weekly/monthly enrollment and conversion/follow up reports. Collect and analyze learner feedback to improve course delivery and support services. Support certification exam registration and completion tracking. Qualifications & Skills: Bachelor's/Master’s degree in Management, Education, or related field. 2–5 years of experience in academic counseling, EdTech, training sales, or education support. Excellent verbal and written communication skills in English and Hindi. Familiarity with AWS Certifications and cloud technologies is preferred (training can be provided). Organized, self-motivated, and customer-focused.

Posted 9 hours ago

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