AWS Connect

5 years

0 Lacs

Posted:4 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Title: Developer (Amazon Connect Engineer)

Responsibilities

Must have 5+ years of strong Fully hands-on with Amazon ConnectDeep understanding of contact center workflows and integrationsProven experience in similar implementations Capable of leading technical design and guiding the engineering teamExperience in enterprise-scale contact center transformation projectsProficiency in creating REST Apis using API Gateway and NoSQL databases like DynamoDBMust have knowledge of LLM and Gen AI Models (AWS Bedrock)Experience working with Terraform and Cloud Formation for deploymentExcellent troubleshooting and problem-solving skills.Proven experience in application support.Experience working with Entity framework.Strong communication skills and ability to work with various stakeholders.Ability to document requirements and implement solutions effectively.

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