AWS and GCP Team Lead

Role Overview: As the AWS & GCP SRE Team Lead, your primary responsibility is to lead and mentor a team of Site Reliability Engineers in ensuring the reliability and performance of the cloud infrastructure across AWS and GCP. You will collaborate with cross-functional teams to establish resilient and automated systems while fostering a culture of continuous improvement. Your expertise in both AWS and GCP, combined with leadership experience, will be crucial in building highly available systems. Key Responsibilities: - Leadership & Team Development: - Lead, mentor, and manage a team of SREs specializing in AWS and GCP infrastructure, emphasizing collaboration, innovation, and operational excellence. - Establish clear goals and priorities for the team to align with business objectives. - Provide guidance in resolving complex technical issues, promoting best practices, and facilitating knowledge sharing within the team. - Reliability & Scalability: - Take ownership of the availability, reliability, and scalability of core services on AWS and GCP. - Implement and monitor service-level objectives (SLOs), service-level indicators (SLIs), and error budgets to enhance system reliability. - Collaborate with engineering teams to develop and deploy scalable, high-performance cloud solutions meeting operational and business requirements. - Automation & Infrastructure Management: - Drive automation of operational workflows, encompassing provisioning, deployment, monitoring, and incident management for AWS and GCP. - Promote the adoption of Infrastructure as Code (IaC) tools and practices like Terraform, AWS CloudFormation, and GCP Deployment Manager. - Supervise the implementation of CI/CD pipelines and deployment strategies for faster and more reliable releases. - Incident Management & Resolution: - Lead incident management initiatives to ensure swift responses to critical incidents and minimize downtime. - Conduct post-incident reviews (PIRs) to identify root causes, enhance processes, and share insights across teams. - Continuously refine the incident response process to reduce MTTR (Mean Time to Recovery) and enhance system stability. - Collaboration & Communication: - Collaborate with engineering, product, and DevOps teams to incorporate SRE best practices into the software development lifecycle. - Communicate effectively with both technical and non-technical stakeholders, providing regular updates on service reliability, incident status, and team accomplishments. - Monitoring & Observability: - Ensure comprehensive monitoring and observability practices across AWS and GCP environments utilizing tools such as AWS CloudWatch, GCP Stackdriver, Prometheus, Grafana, or ELK stack. - Proactively identify performance bottlenecks and system failures, leveraging metrics and logs to drive enhancements in system reliability. - Continuous Improvement: - Advocate for ongoing enhancement in operational practices, tooling, and processes to drive efficiency and reliability.,