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AVP/Manager- Product & Portfolio Management

10 - 15 years

15 - 20 Lacs

Mumbai

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Customer Life Cycle Management Product & Portfolio Management Visionplus Co-branded products Experience of working in cross-functional teams Credit Cards

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & Responsibilities: Key highlights of the role are listed below (purely indicative and not limiting): This position would include the mentioned set of responsibilities but not limited to: Key highlights of the role are listed below (purely indicative and not limiting): End-to-end management of existing & new Co-branded products Responsible for identifying & managing prospective CBP (cobrand partners) Deliver targeted profitability through efficient design and management of product features, fees and charges Deliver customer engagement metrics including activation, frequency of usage, cross-sell of other products and value-added services etc. Responsible for managing complete customer lifecycle. Ensure customer friendly and industry benchmarked acquisition and early engagement process including Application Turn Around Time (TAT), Product Feature Delivery, Customer Service Response Time etc. Ensure compliance with regulatory and industry requirements at all times Managing all stakeholders including Sales, Marketing, Operations, Customer Service, Finance, IT, Risk and Collections Managing relationships with cobrand partners and card schemes viz. Visa, Mastercard and NPCI. Job specific skills: Applicants should possess the following attributes: Exposure to Credit Card technology/management softwares like Vision Plus, Onboarding service providers. Understanding of Indian Credit Card Industry and Regulations governing it Understanding of Credit Card parameters and their impact on profitability Data and analytics orientation to interpret data and take necessary action Experience of working in cross-functional teams Interpersonal skills required to manage internal and external stakeholders.

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