Automation Engineer Workflows - Okta Developer

Davies Group

3 - 6 years

5 - 9 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

it services automation information security customer service microsoft troubleshooting sccm technical support monitoring identity management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Strong experience of Okta (or other Identity Management tools)
Strong experience of implementing Multi-Factor Authentication
Strong experience of ServiceNow development and implementation
Strong experience of Microsoft Systems Centre Orchestrator or other automation toolsets
Experience of DevOps environment
Experience of Microsoft System Centre Manager.
Strong analytical skills and experience of requirements capture
Supporting complex and varied technology issues.
Highly focused customer service approach with excellent interpersonal skills.
Ability to communicate technical information to both technical and non-technical people.
Ability to work under pressure and manage conflicting priorities to tight deadlines.
Strong Stakeholder management with a focus on excellent customer service.
Strong attention to detail, with excellent communication skills, both written and verbal.
Proactive and self-motivated approach to problem solving.
Flexible and approachable.
You are self-motivated, result driven and business oriented.

Leverage of Automation platforms such as MS Orchestrator, MS SCCM, Intune and OKTA to enhance the IT Services provided through Service Now to projects and other IT admin functions where needed.
Adhering to service management principles, provide technical support, acting as escalation point for any issues highlighted by the IT Support Teams, ensuring timely resolution and regular communication to customers throughout.
Pro-active monitoring and fault finding of automation infrastructure, ensuring the availability, integrity, performance, resilience and documentation of automations and systems through a process of continual improvement.
Design, implementation, testing and documentation of new processes.
Assist other teams within the IT Department as required.
Assist in the implementation, enforcement and review of Group information security policies with the Cyber Security Team.
Timely escalation of issues to IT management.
Support junior staff by way of coaching and Knowledge transfer.
Work in a DevOps environment
Be a subject matter expert and advisor to our IT teams for best practices and best-fit solutions in automation, identity management, and self-service
You will work closely with Project Managers and other IT teams to ensure IT objectives are achieved
Maintain and instil a continuous improvement mindset across the Solutions Consultancy team.\

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