Audio Video Field Technician

We are seeking a technically inclined and eager to support the design, installation, programming, and maintenance of Audio Video Solutions. This role is ideal for someone passionate about technology, installation, and hands-on work with modern equipment's in high-end commercial, residential and hospitality projects.

KEY RESPONSIBILITIES:

• On-site technician with the knowledge and skillset to fix 99% of issues in rooms
• Configuration of endpoints and infrastructure
• Preparation of room audits ensuring technology can work at optimum level
• Performs preventative maintenance to ensure equipment and room is ready for use
• Responsible for identifying defective/failed equipment and providing solutions
• Perform on site User Acceptance testing
• Install software upgrades
• Form strong partnerships with local help desk, building facilities, events, executive support, and EA's of high profile staff
• Maintains up to date knowledge of relevant industry standard hardware as well as proprietary tools
• 75% Travel to customer sites as required

Must Have Experience with Audio Visual Troubleshooting, maintenance and signal flow to be considered.

ESSENTIAL CRITERIA:

• Ability to be self-motivated and accountable in a fast-pace, independent environment
• Ability to think creatively as well as methodically regarding technical issue
• Technical skills must include a knowledge of Cisco, Crestron, Extron, Biamp, Shure, Clearone, QSC and other AV/VC related hardware and signal flow
• Must be able to read and understand plans to ensure everything is done correctly and then do any additional configuration that is required
• Strong interpersonal, customer service, and conflict resolution skills
• Willingness to learn and adapt to client culture
• Ability to work both independently as well as with a team
• Must have critical thinking and problem solving ability
• Be flexible and adaptable to change and hours of work, to meet the needs of the customer
• Ability to handle physical tasks such as lifting large/heavy objects and physical integration/maintenance work

Job Type: Full-time

Pay: ₹13,681.36 - ₹20,000.00 per month

Experience:

• AV installation: 3 years (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person