Attendant-Loss Prevention

Marriott

1 - 3 years

1 - 3 Lacs

bengaluru karnataka india

Posted:5 days ago| Platform: Foundit logo

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Skills Required

investigation incident reporting conflict resolution physical security emergency response

Work Mode

On-site

Job Type

Full Time

Job Description

Incident Investigation & Response
Conduct investigations into theft, fraud, lost items, guest/employee complaints (e.g., noise, food poisoning, assault)
Interview involved parties to collect statements and gather accurate information
Prepare detailed incident reports for documentation and follow-up
Notify management, local authorities, or emergency services in case of serious incidents
Crisis & Risk Management
Respond to business interruptions including suspicious individuals, intoxicated persons, civil disturbances, or other threats
Escort unwelcome individuals from the premises discreetly and effectively
Defuse conflicts or disturbances between guests or employees, and summon law enforcement if needed
Handle fire alarms and physical hazards, ensuring safety protocols are followed
Security Monitoring & Enforcement
Inspect tools, equipment, and systems to ensure security standards and hazard prevention
Maintain confidentiality of proprietary and guest information
Monitor and enforce safety, security, and company policies and procedures
Guest & Team Relations
Welcome and assist guests according to brand standards
Communicate professionally and clearly with guests and team members
Foster positive working relationships to support a safe and collaborative environment
Operational Duties
Enter and access work-related data via computers or POS systems
Maintain physical readiness to run, walk, climb stairs, and carry/lift heavy objects (up to 75 lbs with assistance)
Navigate tight or uneven spaces and operate effectively during long shifts
Licensing Note
Some states may require additional registration or licensing to qualify for this position

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