Atlassian Administrator

Description

Your Role

• Jira Software (project configuration, workflows, schemes, custom fields, permissions)
• Jira Product Discovery
• Confluence (spaces, templates, permissions, macros)
• Bitbucket Cloud (repo permissions, pipelines)
• Opsgenie (on-call schedules, integrations, alert rules)
• Statuspage (incident communication setup and maintenance)
• Atlas (team/project visibility and alignment)
• Atlassian Guard (security policies, SSO/SAML, audit logs)
• Atlassian Analytics (data visualizations, dashboards)
• Collaborate with engineering, IT, and business teams to gather requirements when requests come in
• Develop and maintain automations using Atlassian Automation.
• Monitor system performance, license usage, and platform health; suggest scaling and cost-optimization opportunities
• Provide user support and training for both technical and non-technical users
• Support SOX or other regulatory requirements
  

Requirements

• 5-8 years of hands-on experience administering Atlassian Cloud tools
• Proven experience with multi-instance consolidation of Jira
• Strong administrative experience in:
• Jira Software (cloud): project management, custom workflows, automation rules
• Confluence: space structuring, macros, permissions
• Bitbucket Cloud: repo governance, pipelines
• Opsgenie, Statuspage, Atlas, Atlassian Analytics
• Familiarity with Atlassian Guard for access and policy management
• Understanding of Atlassian Marketplace apps, their evaluation, and configuration
• Excellent problem-solving, documentation, and communication skills
• Preferred:
• Experience supporting organizations going through mergers and acquisitions
• Knowledge of SOX compliance, IT change control, and access review processes