Atlassian Administrator

TECHNICAL SKILLS :

• Implement custom configurations, develop plugins, and integrate Atlassian tools with other software systems.
• Manage user accounts, permissions, and provide training to ensure users are proficient with the tools.
• Set up, configure, maintain, and optimize Atlassian tools such as Jira, Confluence, and Bitbucket to meet organizational needs
• Implement custom configurations, develop plugins, and integrate Atlassian tools with other software systems. Ensure the system is up-to-date with the latest versions and data security
• Strong understanding of software development processes, Agile methodologies (Scrum, Kanban), and potentially scripting languages like Python or Groovy for advanced customization
• Expertise in understanding the business requirements and configure the systems accordingly.
• Good communication skills
• Jira Query Language (JQL) is good to have
• Familiar with Agile methodologies (Scrum, Kanban), and potentially scripting languages like Python or Groovy for advanced customization.

Responsibility of / Expectations from the Role

Analyze and troubleshoot issues in a timely manner within the given stipulated SLA

Coordination between Functional and Technical teams

Maintenance of support documents

Discuss with business users for new requirements and understand the issue or gap