Asst. Support Executive - IT (Field for Phama Retail)

2 - 4 years

2 - 3 Lacs

Posted:19 hours ago| Platform: Foundit logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Description

We are seeking a motivated and skilled Assistant Support Executive - IT for the Pharma Retail sector. The ideal candidate will have 2-4 years of experience in IT support, with a strong technical background and a passion for delivering excellent customer service.

Responsibilities

  • Provide technical support to end-users in the pharmaceutical retail sector.
  • Troubleshoot hardware and software issues on-site and remotely.
  • Assist in the installation and configuration of IT systems and applications.
  • Maintain and update records of IT support activities and incidents.
  • Collaborate with the IT team to ensure smooth functioning of IT operations.
  • Train staff on new technologies and software applications as needed.
  • Ensure compliance with IT policies and procedures.

Skills and Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 2-4 years of experience in IT support or a related field.
  • Strong understanding of computer systems, mobile devices, and other technologies.
  • Proficient in troubleshooting and resolving technical issues.
  • Familiarity with software installation and configuration.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Knowledge of IT service management frameworks (e.g., ITIL) is a plus.

Contact : [HIDDEN TEXT]

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