Aviorion Private Limited

Description We are seeking a motivated and skilled Assistant Support Executive - IT for the Pharma Retail sector. The ideal candidate will have 2-4 years of experience in IT support, with a strong technical background and a passion for delivering excellent customer service. Responsibilities Provide technical support to end-users in the pharmaceutical retail sector. Troubleshoot hardware and software issues on-site and remotely. Assist in the installation and configuration of IT systems and applications. Maintain and update records of IT support activities and incidents. Collaborate with the IT team to ensure smooth functioning of IT operations. Train staff on new technologies and software applications as needed. Ensure compliance with IT policies and procedures. Skills and Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field. 2-4 years of experience in IT support or a related field. Strong understanding of computer systems, mobile devices, and other technologies. Proficient in troubleshooting and resolving technical issues. Familiarity with software installation and configuration. Excellent communication and interpersonal skills. Ability to work independently and in a team environment. Knowledge of IT service management frameworks (e.g., ITIL) is a plus. Contact : [HIDDEN TEXT]