Associate/Senior Associate

Key Responsibilities

• Cash Application Specialists work with invoicing, accounts receivable and other cash processing activities.
  
• Their duties might include manually posting payments, processing them and recording them in financial records to keep a company's books updated.
  
• Process Lock box and clear the unapplied payments.
  
• Clearing of customer accounts on a timely basis
  
• Notify payment differences to customers / internal team.
  
• Work with dispute team and resolve the payment differences.
  
• Post Manual payments as per the guideline set by clients.
  
• Clear the debit memo and credit memo appropriately and notify to clients/customers.
  

Essential Functions

• Weekly and monthly reporting to direct supervisor
  
• Monthly Delinquency of payment difference and unapplied payment notices
  
• Processing monthly credit memos and the appropriate reporting
  
• Reconcile customer disputes as they pertain to payment of outstanding balances that are due
  
• Internal and External customer interface
  
• Participate in team planning meetings
  
• Meet defined department goals and activity metrics
  

Requirements

Required Skills

• 2-5 years of cash postings experience.
  
• Knowledge of Billing and dispute procedures
  
• Experience with QuickBooks a plus
  
• Commitment to excellent customer service
  
• Excellent written and verbal communication abilities
  
• Ability to prioritize and manage multiple responsibilities
  

Role & responsibilities

Preferred candidate profile