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WNS Holdings
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Associate / Senior Associate

Associate / Senior Associate

0 - 3 years

|

2 - 3 Lacs

Pune

Posted:1 day ago| Platform:

Apply

Skills Required

Excellent Verbal And Written Communication Skills Excellent Communication In English International Chat Process International Voice Process Blended Process International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

0 - 3 years of experience in chat or voice process, having excellent communication in English
Provide excellent communication skills to resolve customer queries efficiently.
Work on multiple chats simultaneously, maintaining accuracy and efficiency.
Handle international chat and voice processes from various clients.
Handling all Voice and Processes in BPOs & Call centers. Communicating with them through various channels, including email.

Desired Candidate Profile

0-3 years of experience in an International BPO or similar industry.
Excellent verbal and written communication skills in English language.
Proficiency in handling international voice and chat processes.
Strong problem-solving skills with attention to detail.

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WNS Holdings

Business Process Management (BPM)

Mumbai

45,000 Employees

331 Jobs

Key People

Keshav Murugesh

CEO
Ameet R. Kakkad

CFO
Rohit S. Sinha

COO
Dinesh S. Satyam

Chief HR Officer

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