Associate, Renewal Services Quoting

Role Overview: As a Renewal Services Quotations Associate at Ciena, you will play a crucial role in supporting the sales team by providing accurate and timely quotations for renewable service contracts. This position is ideal for individuals early in their careers looking to gain experience in a dynamic and fast-paced sales environment. Key Responsibilities: - Prepare accurate and detailed quotations for Ciena's maintenance services, ensuring compliance with company policies and pricing guidelines. - Collaborate with the sales team to understand customer requirements and provide timely and efficient support in generating quotations. - Conduct pricing analysis to ensure competitiveness and profitability, considering market conditions and customer needs. - Maintain comprehensive and up-to-date records of all quotations and related documentation, ensuring accuracy and accessibility. - Identify opportunities for process optimization and automation, providing feedback for action to the quotations management team. - Work closely with internal teams like account management, Service Entitlement, Commercial Management, and operations to ensure high-quality quotes are delivered on time to customers. - Communicate effectively with relevant stakeholders to keep them informed of progress or challenges and escalate any potential issues to the management. - Analyze the current state of Services Quoting Tools/process and communicate any necessary enhancements. Qualifications Required: - Bachelor's degree in engineering, business, finance, or a related field. - 3 years of professional experience, preferably in sales support, customer service, or a related role. Additional Company Details: At Ciena, a people-first approach is prioritized, with a culture focused on empowering individual growth, well-being, and belonging. The company values diversity in its workforce and ensures employees feel respected, valued, and heard. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. Accommodation measures can be advised to Ciena if needed in relation to a job opportunity.,