Associate Program Manager, Continuous Improvement

As a DRS Continuous Improvement (CI) Associate Program Manager at our company, you will collaborate closely with various teams within Epiq and other external service providers to develop and execute strategies that align with organizational goals and strategic plans. Your responsibilities will include designing policies, procedures, trainings, and resources for the Epiq team, as well as actively participating in program creation, implementation, reporting, and website management. Your role will require a comprehensive understanding of electronic discovery requirements and best practices, along with proficiency in Epiq service delivery standards, including the use of AI and technology. You will predominantly engage in functional work rather than legal matters, emphasizing attention to detail, proficiency in Excel and Microsoft Office, creative problem-solving, and analytical skills. Experience with tools like MS CoPilot, Power BI, Power Automate, and other AI technologies is advantageous. As a DRS CI Associate Program Manager, you will embody Epiq's mission, vision, and values while providing expert consultation and support to the Document Review Services leadership team. Your responsibilities will involve working closely with Epiq LDEs and FTEs, conducting project audits and trainings, compiling E-Discovery metrics, developing best practices, and implementing AI automation solutions. Additionally, you will contribute to enhancing internal processes for efficiency and client satisfaction. To excel in this role, you should possess a minimum of one year of e-Discovery experience, familiarity with document review databases like Relativity, and proficiency in Teams, SharePoint, and Microsoft Office applications. Strong communication skills, problem-solving abilities, project management skills, and a collaborative mindset are essential. You should demonstrate a proactive attitude, exceptional organizational capabilities, and a commitment to exceeding expectations in a dynamic work environment. If you are motivated by growth opportunities and enjoy collaborating with dedicated professionals, this position offers a stimulating career path within our team. Join us in fostering a positive work culture that values diversity, equity, and inclusion while driving continuous improvement initiatives within the organization.,