Associate Operations Processor

About this role:

Wells Fargo is seeking a Associate Operations Processor.

In this role, you will:

• Perform general clerical operations tasks that are routine in nature
• Receive, log, batch, and distribute work
• File, photocopy, and answer phones
• Prepare and distribute incoming and outgoing mail
• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
• Work under close supervision following established procedures.
• Oversee daily cash application activities, ensuring timely and accurate processing of payments / transactions.
• Investigate, troubleshoot, and resolve exceptions.
• Analyze and address issues by escalating to management in a timely manner.
• Gain understanding of various Cash management related applications.
• Identify risk exposure in the process and able to come up with controls to ensure mitigation of risk.
• Exhibits detail-oriented skills to ensure zero/near ops loss situations.
• Flexibility to work in shifts and ensure timely completion of deliverables.
• High sense of accountability
• Require considerable knowledge of company personnel policies and practices.
• Collect data and prepare related operational reports.

Required Qualifications:

• 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Quick learner and ability to adapt to change.
• Good knowledge of accounting and corporate financial accounting system
• Demonstrates/maintains professional conduct under all circumstances.
• Passion for improving processes and tools to enhance business outcomes and operational efficiency.
• Highly motivated individual who can work well independently and, in a team, environment.
• Ability to recognize and escalate issues to management for any process breaches.
• Bachelors degree in finance. Commerce, Business Administration, or a related field
• 0 to 6 months of operations support experience in Banking and Financial Services (BFS), or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Proficiency in MS office, particularly Excel.
• Excellent communication skills and the ability to work collaboratively across teams.
• Familiarity with cash management systems will be desirable.