Associate Operations Processor

Wells Fargo is seeking an Associate Operations Processor.

The Adjustments group is searching for three high-energy candidates to join our research team. The research team performs a variety of operational tasks for a moderately complex to complex process. Team members take accountability for entire process from receipt of work to resolution and closure. Duties include: receiving and reviewing incoming work, contacting appropriate external and internal resources as needed resolving complex internal store customer issues using multiple resources and records and reports preparing, editing and distributing specialized and/or complex documents. Team members will work under general supervision following established procedures exercising some judgment within guidelines.

In this role, you will:

• Perform general clerical operations tasks that are routine in nature

• Receive, log, batch, and distribute work

• File, photocopy, and answer phones

• Prepare and distribute incoming and outgoing mail

• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles

• Work under close supervision following established procedures

Required Qualifications:

• 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Able to multi-task to accomplish tasks effectively.

• Able to interpret the documents or the requests received

• Strong verbal & written communication skills

• Attention to detail

• Excellent data entry skills

• Good Math, reconciliationand accounts skills

• Ability to work quickly & accurately while maintaining acceptable standards of workmanship

• Quick learner with the ability to retain high volume of information

• Ability to recognize and escalate any discrepancies identified or noticed while processing.

Job Expectations:

• Highly motivated with strong organizational and analytical skills and attention to detail.

• Flexibility to work different shifts and to work overtime

• Ability to succeed in a team environment.

• Ability to learn quickly and transfer knowledge.

• General understanding of the reconciliation concepts.