Associate Manager Customer Acquisition (CASA)

Associate Manager Customer Acquisition

Key Responsibilities

• New-to-Bank Current Account customers

• Ensure quality sourcing with the right customer and product mix.

• Register and activate customers on digital banking channels.

• Achieve monthly targets for new customer acquisition.

• Assist Sales Manager in catchment mapping and opportunity identification.

• Share customer feedback and market insights regularly.

• Follow organizational guidelines, compliance standards, and process requirements.

• Maintain documentation accuracy and ensure adherence to policies.

Additional Responsibilities

• Understand customer needs and offer suitable banking products.

• Coordinate with branch teams to deliver smooth service and enhance customer experience.

• Maintain awareness of market trends and competitor activities.

Required Qualifications

• Education:

• Experience:

• Good communication and interpersonal skills.

• Interest in customer interaction and field activities.

• Ability to work towards targets with a positive attitude.

Why Join Us

• Growth opportunities in branch banking.

• Training and skill development support.

• Performance-based recognition.