Associate Intelligence Operations Analyst

The Associate Intelligence Operations Analyst is responsible for conducting internal triage operations, aligning intelligence services to customer requirements, liaising with the various components of the Intelligence Team internally, and managing customer requests from initiation to delivery. You will serve as a single point of contact for the intelligence delivery process, enforcing Standard Operating Procedures, making improvements, and communicating procedural changes across ZeroFox. Provide support for unique and client-tailored requests that arise on an ad hoc basis. Undertake ownership of processes as required, demonstrating the ability to deliver results within specified deadlines autonomously. You will maintain and update Standard Operating Procedures, Frequently Asked Questions, and other intelligence documentation. Conduct after-action analysis to identify lessons learned, mistakes, personnel issues, and suggestions for improved processes. Continuously seek improvements based on internal and external feedback while liaising with various internal departments and stakeholders to keep lines of communication open. Required qualifications include fluency in written and spoken English with exceptional grammar and articulate communication skills. You should possess more than 2 years of demonstrable experience in composing content on subjects such as cyber security, threat intelligence, information technology, or related fields. An unwavering attention to detail in research and writing is essential, with the ability to produce quality work under aggressive deadlines. Comfort with independent and team work, adaptability to varying situations, and innovative problem-solving skills are necessary. Upholding discretion and confidentiality is crucial, along with the flexibility to provide weekend support. Desired qualifications include familiarity with open-source research, a strong understanding of cybersecurity, basic knowledge of geopolitics and current affairs, and experience in copy editing. In this role, you will be the sole liaison in communication between the Intelligence Team for all intelligence operations. Maintaining a high sense of professionalism and respect while communicating internally and externally on behalf of the intelligence teams is key. You will provide outstanding customer service for both clients and teammates in other business units. ZeroFox offers an awesome culture with a close-knit, talented, and innovative team. Opportunities for learning and contributing to the Digital Risk Protection platform exist in a respectful and nourishing work environment where every opinion is valued. Innovation is central to our operations, fostering a purposeful environment that enables rapid research, development, and innovation. Excellent communication across teams, organizations, and leaders is encouraged, with competitive compensation and benefits available. ZeroFox is dedicated to making the internet safer for all through innovation and disruptive cybersecurity solutions. With a people-first culture and a focus on disrupting external cyber threats, it's an exciting time to join us on our mission. If you're ready to be part of a collaborative team and take on the challenges of cybersecurity, consider joining us in the Den today.,