Associate Information Technology Engineer

As an IT Helpdesk Support, your primary responsibilities will include configuring IP settings on computers, both static and dynamic, troubleshooting network issues, as well as configuring and troubleshooting Outlook. A solid understanding of the OSI Model will be essential for effectively addressing various network issues. Additionally, you will be expected to handle computer hardware troubleshooting, including resolving blue screen and black screen errors. Managing inventory and generating related reports will also be part of your day-to-day tasks, along with performing remote troubleshooting when required. To excel in this role, you should have at least 1 year of experience in IT Helpdesk support and be comfortable working with Windows Server, including Active Directory, DHCP, and DNS. Knowledge of Gateway and DNS configurations, familiarity with switches and VLANs, and hands-on experience with Networking will be highly beneficial for successfully addressing and resolving technical issues that may arise. Join our team at Wizfair, a travel company specializing in offering domestic and international flights as well as travel packages at affordable prices. Our range of packages includes Dubai tour packages, Bali honeymoon packages, Singapore tour packages, and more. Be part of our dynamic team and contribute to ensuring smooth IT operations to support our travel services.,