Job
Description
As an Experience Management Advanced Associate at EY, you will be part of a dynamic and global team of workforce management professionals. Your role involves providing exceptional client service and assisting employees in gaining experiences aligned with their career aspirations. You will have the opportunity to analyze, innovate, and act globally while being part of an organization focused on optimization and innovation. EY Global Delivery Services (EY GDS) is a network of over 50,000 professionals working globally to provide strategic business solutions. Experience Management is a key component of EY's Next Wave strategy, contributing to the firm's goal of building a better working world. At EY GDS, you will have access to learning and development opportunities in a diverse and inclusive environment. As an Experience Management Advanced Associate, your responsibilities include working as the staffing point of contact for a specific region, service, or competency team. You will be responsible for capturing staffing demand projections, analyzing demand patterns, matching demand with supply, scheduling individuals on projects, and optimizing employee utilization. Some of your key responsibilities include calculating staffing requirements, creating staffing schedules, resolving scheduling conflicts, and tracking workforce management KPIs. To succeed in this role, you should have 2-3 years of relevant workforce management experience and good analytical skills. Additionally, you must possess excellent communication skills, basic knowledge of MS Excel, and the ability to work effectively under tight deadlines. Ideally, you should also have experience in resource management, demand planning, and scheduling. EY is seeking individuals with a solution-oriented and analytical mindset, strong numerical abilities, and a willingness to learn. The successful candidate will demonstrate proficiency in computer skills, mathematical ability, and negotiation skills. EY offers a dynamic and global delivery network with opportunities for continuous learning, transformative leadership, and a diverse and inclusive culture. Join EY and be part of a team that is committed to building a better working world through innovation, trust, and creating new value for clients, people, society, and the planet. EY teams work across various services and sectors, leveraging data, AI, and advanced technology to address the most pressing issues of today and tomorrow.,
