Associate Experience Management - Resource Management

As an Experience Management Advanced Associate at EY, you will be part of a high performing team providing exceptional client service and helping employees gain experiences aligned with their career aspirations. You will have opportunities to learn, grow, and contribute to the firm's strategic initiatives. Your responsibilities will include: - Capture demand projections, analyze demand intake patterns, and identify actionable demand - Calculate staffing requirements based on demand projections and productivity targets - Create staffing schedules to optimize service and minimize cost - Update employee schedules on the schedule management tool (Retain) and resolve scheduling conflicts - Track and report on WFM KPIs such as employee utilization and unfulfilled demand To qualify for this role, you must have: - Graduation with 2-3 years of relevant workforce management experience - Excellent analytical skills and good communication skills - Basic knowledge of MS Excel - Strong teaming and interpersonal skills - Positive attitude and ability to excel under tight timelines Ideally, you will also have experience in workforce management concepts, resource deployment, and scheduling in reputed consulting, technology, financial services, accounting, and professional services organizations. EY Global Delivery Services (GDS) offers a dynamic and truly global network where you will collaborate with teams from different service lines and geographies. You will have opportunities for continuous learning, transformative leadership, and a diverse and inclusive culture. EY aims to build a better working world by creating long-term value, building trust, and providing innovative solutions to complex issues worldwide.,