Responsibilities
RESPONSIBILITIES
Project management, technical leadership and timely delivery of technical outputs from inception to completion with a range of internal ME colleagues including:
- Act as the face of the India-based Roads & Highways team
- Local health and safety, welfare, risk, information security, and assessment/compliance
- Project, programme and financial management
- Promote WSP Vision and Values
- Actively promote the ME GCC culture within the team and ensure that the staff deliver on promises
- Interfacing with multi-disciplinary project teams
- Manage the team and processes to ensure the preparation and checking of documents, reports and other technical outputs/deliverables from a variety of Highways-related disciplines meet internal and client requirements and quality assurance standards.
- Provide highly visible, inspirational leadership and direction for the GCC ME Roads & Highways team, ensuring that it is aligned with the wider ME business
- Mentoring team members towards professional accreditation or equivalent
- Carry out and report on staff appraisals and performance development reviews
- Recruitment to achieve budgeted and programmed team growth
- Monitor and review team capability in the use of the required standards, processes, software tools, and, with technical colleagues, identify training required
- Identify opportunities to upskill existing technical resources or recruit new capabilities to deliver additional services or enhance existing ones
- Identify further skills that could be brought into the GCC, India to deliver additional services or enhancements to various businesses
- Ensuring that the Business Management System is implemented and maintained
- Seek regular feedback on team performances, ensure criticisms are positively converted into opportunities for improvement
- Develop/maintain excellent relationships, ensuring repeat business and client satisfaction, internally and externally
- Contribution to bids and marketing material
- Contribute to the design of operational processes, systems, quality measurement processes, and achievement of KPIs
- Ensure process and governance such that all projects comply with Health and Safety, and Quality Assurance Standards.
- Carry out audits of adherence to WSP Management and Quality processes and implement corrective measures where required
Client / External focus
- Maintain strong colleague relationships and contribute to the team's performance in client satisfaction
- Contribute to knowledge sharing in internal and external forums, including technical input to your team
- Remain up to date with market and competitor knowledge across the T&I
People
- Inclusively lead people, clearly articulating the vision, defining responsibilities, delegating effectively and providing constructive feedback
- Inspire and motivate departmental staff towards technical progression
- Be self-motivated to take on a leadership role in project work with a clear focus on timeliness, quality and technical excellence.
- Managing people through change and develop succession plans
- Create and support innovation
- Deal with conflict appropriately
- Work across cultures (e.g. international and/or multi-disciplinary projects), embracing diverse points of view
Business Focus
- Proactively influences Health, and Wellbeing including for example Safety by Design
- Deliver successful commercial performance by clearly understanding and monitoring the area of work and ensuring agreed targets are met
- Be responsible for the quality of technical outputs to WSP standards, including any specific ME client standards
- Identify appropriately qualified staff to deliver projects with regard to the constraints of project budgets
- Champion and mentor others in use of agreed systems and processes
- Explore ways to add value and improve personal and team performance
- Manage opportunities, risks and project changes/variations so that these deliver advantage to the business
- Ensure budget utilisation is met or exceeded
- Ensure budgeted earning capacity is met or exceeded
Key Competencies / Skills
Mandatory skills
